Mr. Nickolas Pouros
guido6@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44669146 | Item authenticity concern | Solved | Normal | Mr. Nickolas Pouros | — |  Julie Hodkiewicz | Chat | wholesale | 2d 22h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 40956846 | Wrong shade sent | Pending | Low | Mr. Nickolas Pouros | — |  Katrina Johns | Chat | fragrancewholesaleshipping | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 19463712 | Address change after shipping | Pending | Normal | Mr. Nickolas Pouros | — |  Garth Dooley | refundreturnsfragrance | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 96375939 | Influencer code not working | Solved | Normal | Mr. Nickolas Pouros | — |  Mr. Skyla Trantow | Chat | damagedinfluencerwholesale | 2h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 84069448 | Lost package follow-up | Closed | Normal | Mr. Nickolas Pouros | — |  Steve O'Conner | wholesaleloyalty | 13h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 11571254 | Allergic reaction concern | Pending | Normal | Mr. Nickolas Pouros | — | Mr. Skyla Trantow | Chat | fragranceloyaltybopis | - | —Skipped | — | — | — | Apr 13, 2026 | - |
| 39742968 | Klarna / Afterpay split issue | Solved | Normal | Mr. Nickolas Pouros | — |  Yazmin Jast | samplesinfluencer | 8d 14h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 58645411 | Klarna / Afterpay split issue | Pending | Normal | Mr. Nickolas Pouros | — |  Eula McKenzie | shipping | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 92047704 | Refund not received | Solved | Normal | Mr. Nickolas Pouros | — |  Mr. Lonie Hudson | damagedbopis | 2d 20h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 75917830 | Discount code not working | Solved | High | Mr. Nickolas Pouros | — | Julie Hodkiewicz | wholesalevip | 1h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 81839924 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Nickolas Pouros | — |  Darryl Jacobi | Phone | shippingrefundfragrance | 5h | ⊘Not fired | — | — | — | Mar 10, 2026 | - |
| 41229398 | BOPIS pickup not ready | Solved | Low | Mr. Nickolas Pouros | — |  Mr. Cade Senger | — | 1d 22h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |
| 42834559 | Shipping cost question | Solved | Low | Mr. Nickolas Pouros | — | Mr. Skyla Trantow | Chat | refundapp | 3h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 58536516 | Gift card balance question | Solved | High | Mr. Nickolas Pouros | — |  Ignatius Cummerata | Social | shippinggift-cardbopis | 3h | ⊘Not fired | — | — | — | Jan 31, 2026 | - |
| 85348527 | BOPIS order cancelled at store | Closed | High | Mr. Nickolas Pouros | — | Darryl Jacobi | — | 16h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Jan 30, 2026 | |
| 37994928 | Restock alert for backorder | Closed | Low | Mr. Nickolas Pouros | — |  Mr. Eliza Gerhold IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 26, 2026 |
| 34913293 | Question about product ingredients | Pending | Normal | Mr. Nickolas Pouros | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jan 20, 2026 | - | |
| 51773247 | Shipping cost question | Solved | Normal | Mr. Nickolas Pouros | — |  Kip Schroeder IV | Chat | refunddamaged | 7h | ●Responded | 5/5 | — | — | Jan 1, 2026 | - |
| 17560716 | BOPIS pickup not ready | Closed | Normal | Mr. Nickolas Pouros | — | Mr. Skyla Trantow | returnsshade-match | 2d 23h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 3, 2026 | |
| 55075008 | Wrong shade sent | Pending | Normal | Mr. Nickolas Pouros | — |  Amely Pacocha | influencergift-card | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 69462159 | Allergic reaction concern | Solved | Normal | Mr. Nickolas Pouros | — | Mr. Eliza Gerhold IV | Phone | loyaltyreturnsrefund | 3h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 92650450 | Gift card balance question | Solved | Low | Mr. Nickolas Pouros | — |  Chaz Renner | Phone | vipapp | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 44790740 | Influencer code not working | Pending | Normal | Mr. Nickolas Pouros | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 38472347 | BOPIS order cancelled at store | Closed | Normal | Mr. Nickolas Pouros | — | Yazmin Jast | Chat | returnssamplesshipping | 3h | ●Responded | 5/5 | — | — | Nov 23, 2025 | Nov 30, 2025 |
| 83702675 | Address change after shipping | Solved | Normal | Mr. Nickolas Pouros | — | Mr. Skyla Trantow | shippingbopis | 11h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 77321958 | Missing items in shipment | Open | Normal | Mr. Nickolas Pouros | — | Garth Dooley | wholesaleappshipping | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 77416631 | Loyalty points not posting | Solved | Normal | Mr. Nickolas Pouros | — | Katrina Johns | gift-cardloyaltydamaged | 16h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 74879856 | Cancel order request | Solved | Low | Mr. Nickolas Pouros | — | Yazmin Jast | bopisloyalty | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 48227292 | Cancel subscription / Auto-replenish | Open | Normal | Mr. Nickolas Pouros | — |  Vilma Gusikowski | Chat | refundbopisfragrance | - | —Skipped | — | — | — | Sep 9, 2025 | - |
| 29952216 | Gift card balance question | Solved | Normal | Mr. Nickolas Pouros | — |  Leonard Waters-Howell | wholesale | 11h | ⊘Not fired | — | — | — | Sep 7, 2025 | - | |
| 90300902 | Missing items in shipment | Solved | Normal | Mr. Nickolas Pouros | — |  Miss Amber Hintz Sr. | Chat | wholesalereturns | 12h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 47863224 | Discount code not working | Open | Low | Mr. Nickolas Pouros | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Sep 1, 2025 | - |
| 65633057 | Question about product ingredients | Closed | High | Mr. Nickolas Pouros | — |  Tommy Kuvalis | — | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 16, 2025 | |
| 65009806 | Insider tier issue | Closed | Normal | Mr. Nickolas Pouros | — | Garth Dooley | vipdamaged | 4h | ●Responded | 4/5 | — | — | Aug 6, 2025 | Aug 11, 2025 | |
| 42640663 | Allergic reaction concern | Solved | Normal | Mr. Nickolas Pouros | — | Mr. Eliza Gerhold IV | gift-cardshade-matchsamples | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 74684712 | Missing items in shipment | Solved | Normal | Mr. Nickolas Pouros | — | Katrina Johns | Chat | shade-matchgift-card | 2d 23h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - |
| 05393465 | Shipping cost question | Pending | Normal | Mr. Nickolas Pouros | — |  Jacklyn Dare | app | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 94028288 | Shipping cost question | Open | Low | Mr. Nickolas Pouros | — | Eula McKenzie | wholesale | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 87925090 | Pro discount enrollment | Solved | High | Mr. Nickolas Pouros | — | Mr. Eliza Gerhold IV | — | 1h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |
| 66035106 | Item authenticity concern | Closed | Normal | Mr. Nickolas Pouros | — | Miss Amber Hintz Sr. | Chat | bopis | 2h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 |
| 59218668 | Shipping cost question | Solved | Low | Mr. Nickolas Pouros | — | Leonard Waters-Howell | loyaltyinfluencerfragrance | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |