Ana Senger
stanley.swift-spencer@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79834913 | Allergic reaction concern | Solved | Normal | Ana Senger | — |  Eula McKenzie | Phone | — | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 71283508 | Order arrived damaged | Solved | Normal | Ana Senger | — |  Steve O'Conner | returnsvipwholesale | 15h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 00662060 | Shipping cost question | Closed | Low | Ana Senger | — | Eula McKenzie | viprefundsamples | 2d 13h | ○Sent, no reply | — | — | — | May 11, 2026 | May 18, 2026 | |
| 27806536 | Loyalty points not posting | Solved | Normal | Ana Senger | — |  Kaela Friesen | Chat | — | 1d | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 94453199 | Order arrived damaged | Pending | Normal | Ana Senger | — |  Mr. Eliza Gerhold IV | Phone | loyaltyrefund | - | —Skipped | — | — | — | May 8, 2026 | - |
| 07941544 | Item authenticity concern | Solved | Normal | Ana Senger | — | Mr. Eliza Gerhold IV | — | 4h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 39601254 | Foundation match help | Closed | Normal | Ana Senger | — |  Dr. Mandy McLaughlin | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 25, 2026 |
| 96888698 | Where is my order? | Open | Normal | Ana Senger | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Apr 19, 2026 | - |
| 90427631 | Allergic reaction concern | Solved | Low | Ana Senger | — |  Ignatius Cummerata | returns | 2h | ●Responded | 4/11 | — | — | Mar 20, 2026 | - | |
| 64221381 | Wrong shade sent | Solved | Normal | Ana Senger | — |  Amely Pacocha | Chat | appbopisreturns | 2d 3h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 15856778 | Cancel order request | Closed | Normal | Ana Senger | — |  Yazmin Jast | returns | 8h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 27, 2026 | |
| 35769502 | Restock alert for backorder | Closed | Normal | Ana Senger | — | Eula McKenzie | Phone | appdamaged | 2d 4h | ●Responded | 2/5 | — | — | Feb 23, 2026 | Mar 2, 2026 |
| 43336679 | Influencer code not working | Solved | Normal | Ana Senger | — |  Miss Amber Hintz Sr. | Chat | shade-matchshipping | 2d 9h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 33694408 | Missing items in shipment | Solved | High | Ana Senger | — |  Chaz Renner | returns | 2h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 22171383 | Price match request | Solved | Urgent | Ana Senger | — |  Tommy Kuvalis | Chat | shipping | 2h | ●Responded | 5/5 | — | — | Feb 8, 2026 | - |
| 92455581 | Missing samples in order | Pending | Normal | Ana Senger | — | Amely Pacocha | shade-matchloyalty | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 05194339 | Cancel subscription / Auto-replenish | Closed | Normal | Ana Senger | — |  Mr. Skyla Trantow | bopisgift-cardrefund | 5h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 17, 2026 | |
| 69991520 | Address change after shipping | Closed | High | Ana Senger | — | Steve O'Conner | Phone | — | 1h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 13, 2026 |
| 80186727 | Loyalty points not posting | Solved | Normal | Ana Senger | — | Dr. Mandy McLaughlin | damagedloyalty | 5h | ⊘Not fired | — | — | — | Jan 6, 2026 | - | |
| 14845187 | Address change after shipping | Solved | Normal | Ana Senger | — |  Kip Schroeder IV | gift-cardsamplesdamaged | 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 02620997 | Return after 30-day window | Closed | Normal | Ana Senger | — | Mr. Skyla Trantow | gift-cardwholesaleshipping | 4h | ●Responded | 5/5 | — | — | Dec 14, 2025 | Dec 21, 2025 | |
| 51817208 | Restock alert for backorder | Pending | Low | Ana Senger | — | Kaela Friesen | refundinfluencergift-card | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 44081992 | Where is my order? | Closed | Normal | Ana Senger | — | Steve O'Conner | loyaltyapp | 3h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 82068654 | Price match request | Solved | Normal | Ana Senger | — | Kip Schroeder IV | appwholesaleinfluencer | 8h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 83574587 | Discount code not working | Closed | High | Ana Senger | — |  Darryl Jacobi | Chat | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 3, 2025 |
| 50833909 | Birthday gift not received | Closed | High | Ana Senger | — | Yazmin Jast | Chat | damagedwholesalegift-card | 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 2, 2025 |
| 70790359 | Gift card balance question | Solved | Normal | Ana Senger | — |  Mr. Cade Senger | Phone | vipgift-carddamaged | 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 87620995 | Refund not received | Closed | Normal | Ana Senger | — | Miss Amber Hintz Sr. | loyaltyshippingfragrance | 4h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 2, 2025 | |
| 17810294 | BOPIS pickup not ready | Closed | Low | Ana Senger | — | Yazmin Jast | Phone | — | 2d | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 13, 2025 |
| 23120063 | Missing samples in order | Closed | Normal | Ana Senger | — |  Garth Dooley | Chat | — | 3h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 37933934 | Shipping cost question | Closed | Normal | Ana Senger | — | Mr. Cade Senger | Phone | — | 2h | ●Responded | 10/11 | — | — | Oct 2, 2025 | Oct 5, 2025 |
| 07318044 | Missing items in shipment | Open | High | Ana Senger | — | Garth Dooley | Social | influencerfragrancegift-card | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 60388194 | Discount code not working | Solved | Normal | Ana Senger | — | Steve O'Conner | shippingshade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 89141131 | Item authenticity concern | Solved | Normal | Ana Senger | — | Kip Schroeder IV | refund | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 13815550 | Where is my order? | Solved | High | Ana Senger | — | Garth Dooley | loyaltyshippinggift-card | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 47248023 | Refund not received | Closed | Normal | Ana Senger | — |  Jacklyn Dare | damagedsamplesbopis | 1d | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 13, 2025 | |
| 22890560 | Birthday gift not received | Solved | Normal | Ana Senger | — | Dr. Mandy McLaughlin | returnsshippingapp | 1d 8h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 07783322 | Where is my order? | Solved | Normal | Ana Senger | — | Dr. Mandy McLaughlin | Chat | fragrance | 3h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - |
| 32177298 | Question about product ingredients | Pending | Normal | Ana Senger | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 98214465 | Foundation match help | Solved | Normal | Ana Senger | — | Steve O'Conner | Chat | — | 8h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 97612332 | Missing samples in order | Solved | Normal | Ana Senger | — | Dr. Mandy McLaughlin | Chat | conversation-mockuployaltyvip | 1h | ●Responded | 4/5 | 50 | Jul 17, 2025 | - | |
| 62671623 | Refund not received | Closed | Normal | Ana Senger | — | Oscar O'Hara | apprefund | 1h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 17, 2025 | |
| 49324209 | BOPIS order cancelled at store | Solved | Normal | Ana Senger | — |  Julie Hodkiewicz | Chat | vipgift-card | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 89705464 | Refund not received | Solved | High | Ana Senger | — | Eula McKenzie | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 79655145 | Missing items in shipment | Closed | High | Ana Senger | — | Mr. Cade Senger | Chat | shipping | 7d 14h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jul 7, 2025 |
| 39964679 | Allergic reaction concern | Pending | Normal | Ana Senger | — | Garth Dooley | Chat | damagedsamplesloyalty | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 14292220 | Return after 30-day window | Closed | High | Ana Senger | — | Jacklyn Dare | Chat | refund | 14h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 17, 2025 |
| 26451937 | Gift card balance question | Closed | Normal | Ana Senger | — |  Lily Raynor | damaged | 2d 16h | ⊘Not fired | — | — | — | Jun 12, 2025 | Jun 19, 2025 | |
| 65890470 | Loyalty points not posting | Closed | Normal | Ana Senger | — | Kaela Friesen | — | 1d 15h | ●Responded | 3/5 | — | — | Jun 5, 2025 | Jun 9, 2025 | |
| 53356773 | Store experience feedback | Solved | Normal | Ana Senger | — | Garth Dooley | loyaltyinfluencershipping | 5h | ●Responded | 5/5 | — | — | May 31, 2025 | - |