Jessyca Balistreri
lyle_klocko@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26103635 | Lost package follow-up | Closed | Normal | Jessyca Balistreri | — |  Lily Raynor | fragrance | 4d 21h | ●Responded | 1/5 | — | — | May 8, 2026 | May 16, 2026 | |
| 34725294 | App crashes at checkout | Pending | Normal | Jessyca Balistreri | — |  Jacklyn Dare | Phone | refundfragrancereturns | - | —Skipped | — | — | — | May 8, 2026 | - |
| 75271012 | Price match request | Solved | Normal | Jessyca Balistreri | — |  Garth Dooley | appgift-cardloyalty | 1d 8h | ●Responded | 4/5 | — | — | May 1, 2026 | - | |
| 34837591 | Restock alert for backorder | Solved | High | Jessyca Balistreri | — |  Chaz Renner | Chat | vipinfluencer | 6h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 56875833 | Address change after shipping | Closed | Normal | Jessyca Balistreri | — |  Kaela Friesen | Chat | appshipping | 1d | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 23504381 | Question about product ingredients | Solved | Low | Jessyca Balistreri | — |  Mr. Cade Senger | vip | 6h | ●Responded | 4/5 | — | — | Apr 7, 2026 | - | |
| 36634239 | Pro discount enrollment | Solved | High | Jessyca Balistreri | — |  Steve O'Conner | shipping | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |
| 80998645 | App crashes at checkout | Open | Normal | Jessyca Balistreri | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 53908083 | Item authenticity concern | Solved | Normal | Jessyca Balistreri | — |  Kip Schroeder IV | Chat | vipfragrancebopis | 4h | ●Responded | 4/5 | — | — | Mar 24, 2026 | - |
| 42409962 | Refund not received | Solved | Normal | Jessyca Balistreri | — | Lily Raynor | Chat | — | 13h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 16996029 | Missing samples in order | Solved | Normal | Jessyca Balistreri | — |  Yazmin Jast | appwholesalegift-card | 1d 11h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | |
| 85587162 | Shipping cost question | Solved | Normal | Jessyca Balistreri | — |  Mr. Skyla Trantow | Chat | refund | 21h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - |
| 79915721 | Influencer code not working | Pending | Normal | Jessyca Balistreri | — |  Miss Amber Hintz Sr. | Chat | shade-matchappwholesale | - | —Skipped | — | — | — | Feb 21, 2026 | - |
| 93345102 | Restock alert for backorder | Solved | Normal | Jessyca Balistreri | — |  Leonard Waters-Howell | Chat | apprefund | 12h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - |
| 53996243 | Loyalty points not posting | Solved | Normal | Jessyca Balistreri | — |  Ignatius Cummerata | app | 20h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 76784742 | Order arrived damaged | Solved | High | Jessyca Balistreri | — | Miss Amber Hintz Sr. | Chat | shade-matchsamplesgift-card | 1h | ●Responded | 4/5 | — | — | Feb 9, 2026 | - |
| 45589697 | Gift card balance question | Solved | High | Jessyca Balistreri | — | Jacklyn Dare | Chat | app | 4h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 39647060 | Order arrived damaged | Solved | Normal | Jessyca Balistreri | — |  Julie Hodkiewicz | Chat | loyaltygift-card | 1d | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 11606590 | BOPIS order cancelled at store | Solved | Low | Jessyca Balistreri | — | Mr. Cade Senger | fragrance | 10h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 09081411 | App login problem | Solved | Normal | Jessyca Balistreri | — |  Oscar O'Hara | Chat | returnsgift-card | 1d | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 02618606 | Cancel subscription / Auto-replenish | Solved | Normal | Jessyca Balistreri | — | Leonard Waters-Howell | samples | 1h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - | |
| 88465934 | Gift card balance question | Solved | Normal | Jessyca Balistreri | — |  Amely Pacocha | loyaltybopissamples | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 58621566 | Cancel subscription / Auto-replenish | Solved | Normal | Jessyca Balistreri | — |  Faith Hilll | wholesaleshade-matchbopis | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 79720313 | Missing items in shipment | Solved | Normal | Jessyca Balistreri | — |  Dr. Mandy McLaughlin | Chat | shippingrefund | 6h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - |
| 81465029 | Cancel subscription / Auto-replenish | Solved | Normal | Jessyca Balistreri | — | Kaela Friesen | Chat | refundloyaltyshipping | 20h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 93168228 | Klarna / Afterpay split issue | Solved | Normal | Jessyca Balistreri | — | Garth Dooley | fragrance | 5h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 32110774 | Address change after shipping | Solved | Low | Jessyca Balistreri | — | Garth Dooley | Phone | — | 14h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 26990948 | Gift card balance question | Solved | Normal | Jessyca Balistreri | — | Dr. Mandy McLaughlin | Phone | — | 19h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 86978706 | Cancel order request | Solved | Normal | Jessyca Balistreri | — | Dr. Mandy McLaughlin | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 90596863 | Price match request | Pending | Normal | Jessyca Balistreri | — | Mr. Skyla Trantow | Chat | returnswholesalefragrance | - | —Skipped | — | — | — | Oct 4, 2025 | - |
| 85694722 | Restock alert for backorder | Pending | Low | Jessyca Balistreri | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 14842185 | Store experience feedback | Closed | Normal | Jessyca Balistreri | — | Eula McKenzie | returns | 6h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 16, 2025 | |
| 18602293 | Foundation match help | Solved | Normal | Jessyca Balistreri | — | Eula McKenzie | refundreturnsinfluencer | 6h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 87548989 | Cancel subscription / Auto-replenish | Closed | Normal | Jessyca Balistreri | — | Amely Pacocha | — | 1d 21h | ●Responded | 3/5 | — | — | Aug 28, 2025 | Sep 1, 2025 | |
| 01621823 | Allergic reaction concern | Closed | Normal | Jessyca Balistreri | — | Kaela Friesen | Chat | shade-matchbopissamples | 2h | ●Responded | 4/5 | — | — | Aug 5, 2025 | Aug 7, 2025 |
| 32012681 | Lost package follow-up | Solved | Urgent | Jessyca Balistreri | — |  Katrina Johns | Chat | — | 3h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - |
| 45800541 | Question about product ingredients | Solved | Normal | Jessyca Balistreri | — | Amely Pacocha | wholesalefragranceapp | 22h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 26407674 | Shipping cost question | Open | Normal | Jessyca Balistreri | — | Yazmin Jast | Chat | shippingapp | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 70201893 | Missing samples in order | Solved | Normal | Jessyca Balistreri | — | Chaz Renner | Chat | loyalty | 17h | ●Responded | 5/5 | — | — | Jul 9, 2025 | - |
| 39359597 | Pro discount enrollment | Solved | Low | Jessyca Balistreri | — | Oscar O'Hara | — | 5h | ●Responded | 4/5 | — | — | Jul 6, 2025 | - | |
| 92673557 | App crashes at checkout | Closed | Normal | Jessyca Balistreri | — | Mr. Cade Senger | refundfragrance | 3h | ●Responded | 1/5 | — | — | Jul 5, 2025 | Jul 9, 2025 | |
| 08672386 | Where is my order? | Solved | Urgent | Jessyca Balistreri | — | Faith Hilll | loyaltydamaged | 1d 4h | ●Responded | 4/5 | — | — | Jun 13, 2025 | - | |
| 36081355 | Address change after shipping | Solved | Low | Jessyca Balistreri | — |  Tommy Kuvalis | Chat | loyaltysamplesfragrance | 14h | ○Sent, no reply | — | — | — | May 22, 2025 | - |