Kristopher Rogahn
terrell_turner-hudson43@hotmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51344151 | App login problem | Solved | Normal | Kristopher Rogahn | — |  Steve O'Conner | Chat | app | 5h | ●Responded | 2/5 | — | — | May 16, 2026 | - |
| 20422709 | Gift card balance question | Solved | Normal | Kristopher Rogahn | — |  Garth Dooley | Chat | gift-card | 23h | ⊘Not fired | — | — | — | May 3, 2026 | - |
| 48289121 | Missing samples in order | Closed | High | Kristopher Rogahn | — |  Mr. Cade Senger | shipping | 20h | ●Responded | 1/11 | — | — | Apr 16, 2026 | Apr 23, 2026 | |
| 30897394 | Where is my order? | Pending | Normal | Kristopher Rogahn | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 27538482 | Missing items in shipment | Solved | Normal | Kristopher Rogahn | — |  Ignatius Cummerata | Chat | — | 7h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - |
| 33272705 | Order arrived damaged | Pending | Low | Kristopher Rogahn | — |  Dr. Mandy McLaughlin | loyaltyapp | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 11872117 | Foundation match help | Solved | Normal | Kristopher Rogahn | — | Dr. Mandy McLaughlin | Chat | — | 5d 16h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 90371780 | Cancel order request | Solved | Normal | Kristopher Rogahn | — | Ignatius Cummerata | Chat | — | 1h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 83244972 | Item authenticity concern | Closed | Normal | Kristopher Rogahn | — |  Kaela Friesen | samplesreturnsvip | 5d 10h | ●Responded | 3/5 | — | — | Mar 16, 2026 | Mar 26, 2026 | |
| 50121856 | Insider tier issue | Solved | Low | Kristopher Rogahn | — |  Leonard Waters-Howell | — | 7h | ⊘Not fired | — | — | — | Mar 14, 2026 | - | |
| 97076835 | App crashes at checkout | Solved | High | Kristopher Rogahn | — |  Vilma Gusikowski | shade-match | 4h | ●Responded | 1/5 | — | — | Mar 8, 2026 | - | |
| 67739085 | Allergic reaction concern | Closed | Low | Kristopher Rogahn | — | Kaela Friesen | Phone | bopisreturnssamples | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 25, 2026 |
| 78290503 | Influencer code not working | Solved | Normal | Kristopher Rogahn | — | Dr. Mandy McLaughlin | gift-card | 2d 8h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 38475914 | Cancel subscription / Auto-replenish | Pending | Low | Kristopher Rogahn | — |  Miss Amber Hintz Sr. | returnsdamaged | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 19057865 | App login problem | Solved | Normal | Kristopher Rogahn | — |  Katrina Johns | influencersamplesdamaged | 5d 18h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 61947319 | Loyalty points not posting | Solved | Low | Kristopher Rogahn | — |  Julie Hodkiewicz | appshippingbopis | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 59290044 | BOPIS pickup not ready | Solved | Low | Kristopher Rogahn | — |  Tommy Kuvalis | loyaltyappreturns | 3d 12h | ●Responded | 3/5 | — | — | Jan 7, 2026 | - | |
| 40658082 | Missing items in shipment | Solved | Normal | Kristopher Rogahn | — | Ignatius Cummerata | Phone | wholesale | 3h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 11319000 | Gift card balance question | Closed | High | Kristopher Rogahn | — |  Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 |
| 76490891 | Restock alert for backorder | Solved | Normal | Kristopher Rogahn | — | Garth Dooley | Social | damagedsamples | 4h | ⊘Not fired | — | — | — | Nov 18, 2025 | - |
| 91420740 | App login problem | Pending | Urgent | Kristopher Rogahn | — | Steve O'Conner | refund | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 36632392 | Price match request | Closed | Normal | Kristopher Rogahn | — | Steve O'Conner | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 5, 2025 |
| 95371937 | Birthday gift not received | Solved | Urgent | Kristopher Rogahn | — |  Amely Pacocha | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 28257279 | Address change after shipping | Closed | High | Kristopher Rogahn | — |  Mr. Eliza Gerhold IV | Chat | bopiswholesale | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 23, 2025 |
| 04900884 | Item authenticity concern | Solved | High | Kristopher Rogahn | — | Steve O'Conner | damaged | 1d 11h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 61569173 | Lost package follow-up | Closed | Normal | Kristopher Rogahn | — | Mr. Cade Senger | — | 9d 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 16, 2025 | |
| 16634214 | Foundation match help | Solved | High | Kristopher Rogahn | — | Oscar O'Hara | gift-card | 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 68916765 | Allergic reaction concern | Closed | Low | Kristopher Rogahn | — |  Yazmin Jast | Chat | damaged | 1d 12h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Oct 2, 2025 |
| 86311338 | Discount code not working | Solved | Low | Kristopher Rogahn | — | Katrina Johns | shade-matchgift-cardwholesale | 3d 10h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 24113892 | Address change after shipping | Solved | Normal | Kristopher Rogahn | — | Oscar O'Hara | Chat | shade-matchrefundfragrance | 6h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 56582125 | Store experience feedback | Closed | Normal | Kristopher Rogahn | — | Yazmin Jast | samples | 4h | ●Responded | 4/5 | — | — | Aug 29, 2025 | Sep 4, 2025 | |
| 84598835 | Cancel order request | Solved | Normal | Kristopher Rogahn | — | Kaela Friesen | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 86616559 | BOPIS order cancelled at store | Open | High | Kristopher Rogahn | — |  Chaz Renner | Chat | sampleswholesaleapp | - | —Skipped | — | — | — | Aug 25, 2025 | - |
| 02429021 | Refund not received | Pending | Normal | Kristopher Rogahn | — |  Mr. Lonie Hudson | influencerrefund | - | —Skipped | — | — | — | Aug 24, 2025 | - | |
| 04416633 | Birthday gift not received | Closed | Normal | Kristopher Rogahn | — | Vilma Gusikowski | shade-match | 5h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 96519151 | Where is my order? | Solved | High | Kristopher Rogahn | — | Oscar O'Hara | Chat | — | 1d 9h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - |
| 56794265 | Price match request | Solved | High | Kristopher Rogahn | — | Amely Pacocha | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 25172423 | Address change after shipping | Pending | Normal | Kristopher Rogahn | — | Mr. Lonie Hudson | Chat | returnsinfluencer | - | —Skipped | — | — | — | Jul 17, 2025 | - |
| 97206614 | Return after 30-day window | Closed | Normal | Kristopher Rogahn | — | Miss Amber Hintz Sr. | shade-matchreturnswholesale | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 | |
| 62871191 | Wrong shade sent | Closed | Normal | Kristopher Rogahn | — | Kip Schroeder IV | fragrance | 9h | ●Responded | 5/5 | — | — | Jul 3, 2025 | Jul 10, 2025 | |
| 60776458 | Wrong shade sent | Closed | Low | Kristopher Rogahn | — | Chaz Renner | Chat | — | 8h | ●Responded | 10/11 | — | — | Jul 2, 2025 | Jul 9, 2025 |
| 81590077 | Discount code not working | Solved | Low | Kristopher Rogahn | — |  Jacklyn Dare | Chat | bopisshippingvip | 10h | ●Responded | 3/5 | — | — | Jul 1, 2025 | - |
| 82785577 | Item authenticity concern | Closed | Low | Kristopher Rogahn | — | Garth Dooley | Social | refund | 2h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 25, 2025 |
| 69506936 | App login problem | Closed | Normal | Kristopher Rogahn | — | Leonard Waters-Howell | Chat | shade-match | 10h | ●Responded | 5/5 | — | — | Jun 14, 2025 | Jun 22, 2025 |
| 91063240 | Price match request | Open | Low | Kristopher Rogahn | — | Miss Amber Hintz Sr. | app | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 81739315 | Allergic reaction concern | Solved | Low | Kristopher Rogahn | — | Mr. Cade Senger | Chat | samplesgift-carddamaged | 2h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - |
| 43037360 | Birthday gift not received | Solved | High | Kristopher Rogahn | — |  Mr. Skyla Trantow | returnsgift-card | 1h | ●Responded | 5/5 | — | — | Jun 2, 2025 | - |