Max Block
warren_larson@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24505832 | Restock alert for backorder | Solved | Normal | Max Block | — |  Lily Raynor | shippinginfluencerrefund | 1d 9h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 55215604 | Return after 30-day window | Pending | Normal | Max Block | — |  Julie Hodkiewicz | influencer | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 40633044 | Influencer code not working | Solved | Low | Max Block | — |  Oscar O'Hara | appinfluencergift-card | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 75959612 | Allergic reaction concern | Solved | Low | Max Block | — |  Garth Dooley | Phone | influencerrefund | 5h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - |
| 62430042 | BOPIS order cancelled at store | Closed | High | Max Block | — |  Eula McKenzie | shipping | 13h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 12, 2026 | |
| 52462284 | Birthday gift not received | Pending | Low | Max Block | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 54521634 | App crashes at checkout | Solved | Normal | Max Block | — |  Yazmin Jast | vipshade-match | 22h | ●Responded | 5/5 | — | — | Mar 13, 2026 | - | |
| 48904194 | Cancel subscription / Auto-replenish | Solved | Urgent | Max Block | — | Eula McKenzie | — | 7h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 36247149 | Gift card balance question | Solved | High | Max Block | — |  Faith Hilll | Chat | loyaltysamplesinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 28677971 | Item authenticity concern | Solved | Normal | Max Block | — |  Chaz Renner | returns | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 63246435 | Birthday gift not received | Solved | Normal | Max Block | — | Garth Dooley | wholesaleloyalty | 14h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 12224598 | BOPIS order cancelled at store | Closed | Normal | Max Block | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 11, 2025 | |
| 94808610 | Influencer code not working | Closed | High | Max Block | — |  Miss Amber Hintz Sr. | Phone | vip | 3h | ○Sent, no reply | — | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 56590403 | BOPIS pickup not ready | Solved | High | Max Block | — |  Steve O'Conner | — | 6h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 82915858 | Refund not received | Solved | Normal | Max Block | — | Steve O'Conner | Chat | gift-cardreturnsbopis | 19h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 41858657 | Cancel subscription / Auto-replenish | Solved | Normal | Max Block | — |  Katrina Johns | shippingapp | 2h | ⊘Not fired | — | — | — | Nov 3, 2025 | - | |
| 70257772 | Wholesale order question | Solved | Normal | Max Block | — |  Mr. Skyla Trantow | Phone | samplesdamagedapp | 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - |
| 48112575 | Refund not received | Solved | Normal | Max Block | — | Steve O'Conner | Chat | damagedreturnsshipping | 1d 2h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - |
| 08656163 | BOPIS order cancelled at store | Closed | Normal | Max Block | — |  Amely Pacocha | appreturns | 17h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 14, 2025 | |
| 78965705 | Return after 30-day window | Solved | Normal | Max Block | — | Dr. Mandy McLaughlin | returnsshade-match | 2d 14h | ●Responded | 4/5 | — | — | Aug 31, 2025 | - | |
| 64644990 | Missing items in shipment | Solved | Normal | Max Block | — | Faith Hilll | Chat | shipping | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | - |
| 40716207 | App crashes at checkout | Solved | Normal | Max Block | — |  Ignatius Cummerata | influencershipping | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 93674950 | Where is my order? | Closed | Low | Max Block | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 78274249 | Wrong shade sent | Closed | Urgent | Max Block | — | Chaz Renner | Chat | returns | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 77546965 | Where is my order? | Pending | Normal | Max Block | — | Katrina Johns | viprefundfragrance | - | —Skipped | — | — | — | Aug 9, 2025 | - | |
| 65026589 | BOPIS pickup not ready | Closed | High | Max Block | — |  Leonard Waters-Howell | — | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 56520350 | Wrong shade sent | Solved | Normal | Max Block | — | Faith Hilll | Chat | bopis | 18h | ●Responded | 4/5 | — | — | Jul 23, 2025 | - |
| 24719013 | Foundation match help | Solved | Low | Max Block | — | Steve O'Conner | shade-matchfragrance | 23h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |
| 17657703 | Order arrived damaged | Solved | Urgent | Max Block | — |  Mr. Lonie Hudson | returns | 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 17977491 | Question about product ingredients | Closed | Low | Max Block | — | Chaz Renner | Chat | appgift-cardinfluencer | 15h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 64572747 | Klarna / Afterpay split issue | Solved | Normal | Max Block | — | Miss Amber Hintz Sr. | Chat | — | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 34114126 | Loyalty points not posting | Solved | Normal | Max Block | — | Garth Dooley | returnsshade-match | 1h | ●Responded | 4/11 | — | — | Jun 24, 2025 | - | |
| 01898122 | BOPIS pickup not ready | Solved | Normal | Max Block | — | Leonard Waters-Howell | Chat | app | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 96516045 | Address change after shipping | Solved | Normal | Max Block | — |  Mr. Eliza Gerhold IV | shade-matchapp | 6h | ●Responded | 2/5 | — | — | Jun 23, 2025 | - | |
| 61284294 | Gift card balance question | Solved | Normal | Max Block | — | Yazmin Jast | samplesshippingreturns | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - |