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CustomersMax Block

Max Block

warren_larson@gmail.com
Tickets35Responses8
Showing 1 - 35 of 35
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
24505832Restock alert for backorderSolvedNormalMax Block—Lily RaynorEmail
shippinginfluencerrefund
1d 9h○Sent, no reply———May 13, 2026-
55215604Return after 30-day windowPendingNormalMax Block—Julie HodkiewiczEmail
influencer
-—Skipped———May 10, 2026-
40633044Influencer code not workingSolvedLowMax Block—Oscar O'HaraEmail
appinfluencergift-card
6h○Sent, no reply———May 1, 2026-
75959612Allergic reaction concernSolvedLowMax Block—Garth DooleyPhone
influencerrefund
5h●Responded4/5——Apr 24, 2026-
62430042BOPIS order cancelled at storeClosedHighMax Block—Eula McKenzieEmail
shipping
13h○Sent, no reply———Apr 6, 2026Apr 12, 2026
52462284Birthday gift not receivedPendingLowMax Block—Dr. Mandy McLaughlinChat—-—Skipped———Mar 17, 2026-
54521634App crashes at checkoutSolvedNormalMax Block—Yazmin JastEmail
vipshade-match
22h●Responded5/5——Mar 13, 2026-
48904194Cancel subscription / Auto-replenishSolvedUrgentMax Block—Eula McKenzieEmail—7h○Sent, no reply———Feb 27, 2026-
36247149Gift card balance questionSolvedHighMax Block—Faith HilllChat
loyaltysamplesinfluencer
5h○Sent, no reply———Feb 9, 2026-
28677971Item authenticity concernSolvedNormalMax Block—Chaz RennerEmail
returns
3h○Sent, no reply———Feb 5, 2026-
63246435Birthday gift not receivedSolvedNormalMax Block—Garth DooleyEmail
wholesaleloyalty
14h○Sent, no reply———Feb 2, 2026-
12224598BOPIS order cancelled at storeClosedNormalMax Block—Dr. Mandy McLaughlinEmail—2h○Sent, no reply———Dec 4, 2025Dec 11, 2025
94808610Influencer code not workingClosedHighMax Block—Miss Amber Hintz Sr.Phone
vip
3h○Sent, no reply———Dec 4, 2025Dec 8, 2025
56590403BOPIS pickup not readySolvedHighMax Block—Steve O'ConnerEmail—6h○Sent, no reply———Nov 28, 2025-
82915858Refund not receivedSolvedNormalMax Block—Steve O'ConnerChat
gift-cardreturnsbopis
19h○Sent, no reply———Nov 4, 2025-
41858657Cancel subscription / Auto-replenishSolvedNormalMax Block—Katrina JohnsEmail
shippingapp
2h⊘Not fired———Nov 3, 2025-
70257772Wholesale order questionSolvedNormalMax Block—Mr. Skyla TrantowPhone
samplesdamagedapp
6h○Sent, no reply———Oct 2, 2025-
48112575Refund not receivedSolvedNormalMax Block—Steve O'ConnerChat
damagedreturnsshipping
1d 2h●Responded3/5——Sep 19, 2025-
08656163BOPIS order cancelled at storeClosedNormalMax Block—Amely PacochaEmail
appreturns
17h○Sent, no reply———Sep 9, 2025Sep 14, 2025
78965705Return after 30-day windowSolvedNormalMax Block—Dr. Mandy McLaughlinEmail
returnsshade-match
2d 14h●Responded4/5——Aug 31, 2025-
64644990Missing items in shipmentSolvedNormalMax Block—Faith HilllChat
shipping
6h⊘Not fired———Aug 30, 2025-
40716207App crashes at checkoutSolvedNormalMax Block—Ignatius CummerataEmail
influencershipping
3h○Sent, no reply———Aug 22, 2025-
93674950Where is my order?ClosedLowMax Block—Kip Schroeder IVEmail—6h○Sent, no reply———Aug 19, 2025Aug 25, 2025
78274249Wrong shade sentClosedUrgentMax Block—Chaz RennerChat
returns
5h○Sent, no reply———Aug 15, 2025Aug 20, 2025
77546965Where is my order?PendingNormalMax Block—Katrina JohnsEmail
viprefundfragrance
-—Skipped———Aug 9, 2025-
65026589BOPIS pickup not readyClosedHighMax Block—Leonard Waters-HowellEmail—11h○Sent, no reply———Jul 25, 2025Aug 2, 2025
56520350Wrong shade sentSolvedNormalMax Block—Faith HilllChat
bopis
18h●Responded4/5——Jul 23, 2025-
24719013Foundation match helpSolvedLowMax Block—Steve O'ConnerEmail
shade-matchfragrance
23h●Responded5/5——Jul 23, 2025-
17657703Order arrived damagedSolvedUrgentMax Block—Mr. Lonie HudsonEmail
returns
6h○Sent, no reply———Jul 15, 2025-
17977491Question about product ingredientsClosedLowMax Block—Chaz RennerChat
appgift-cardinfluencer
15h○Sent, no reply———Jul 11, 2025Jul 18, 2025
64572747Klarna / Afterpay split issueSolvedNormalMax Block—Miss Amber Hintz Sr.Chat—1h○Sent, no reply———Jun 30, 2025-
34114126Loyalty points not postingSolvedNormalMax Block—Garth DooleyEmail
returnsshade-match
1h●Responded4/11——Jun 24, 2025-
01898122BOPIS pickup not readySolvedNormalMax Block—Leonard Waters-HowellChat
app
3h○Sent, no reply———Jun 23, 2025-
96516045Address change after shippingSolvedNormalMax Block—Mr. Eliza Gerhold IVEmail
shade-matchapp
6h●Responded2/5——Jun 23, 2025-
61284294Gift card balance questionSolvedNormalMax Block—Yazmin JastEmail
samplesshippingreturns
3h○Sent, no reply———Jun 21, 2025-
Page 1 of 1

Properties

Customer
Name
Max Block
Email
warren_larson@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
5,799
Lifetime spend
—
Last purchase
—
Skin tone
fair
Foundation shade
—
Skin concerns
—
Allergies / restrictions
nut-allergy
Favorite brands
—
YTD spend
2,583
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
5
Preferred category
—
Tickets
Tickets
35
Last seen
May 13, 2026
Responses
Avg rating
3.88