Phyllis Emard II
alfred43@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14999616 | Insider tier issue | Solved | Low | Phyllis Emard II | — |  Darryl Jacobi | Chat | — | 1h | ●Responded | 9/11 | — | — | May 1, 2026 | - |
| 30415889 | Lost package follow-up | Solved | High | Phyllis Emard II | — |  Mr. Cade Senger | Chat | viprefund | 4h | ⊘Not fired | — | — | — | Apr 28, 2026 | - |
| 83865401 | Order arrived damaged | Solved | Normal | Phyllis Emard II | — |  Vilma Gusikowski | Chat | returnsbopisshade-match | 1d 13h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 52202417 | Lost package follow-up | Solved | Low | Phyllis Emard II | — |  Dr. Mandy McLaughlin | Social | bopisinfluencer | 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 15277472 | Missing items in shipment | Closed | Normal | Phyllis Emard II | — |  Leonard Waters-Howell | — | 7h | ●Responded | 10/11 | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 96454299 | Insider tier issue | Solved | Normal | Phyllis Emard II | — |  Eula McKenzie | returns | 7h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 04671910 | Loyalty points not posting | Solved | Normal | Phyllis Emard II | — | Mr. Cade Senger | refundinfluencerwholesale | 15h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |
| 88550087 | Question about product ingredients | Closed | Normal | Phyllis Emard II | — |  Amely Pacocha | Phone | loyalty | 5h | ●Responded | 9/11 | — | — | Mar 16, 2026 | Mar 17, 2026 |
| 19791048 | Price match request | Closed | Normal | Phyllis Emard II | — |  Katrina Johns | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 16, 2026 | |
| 87561034 | Price match request | Solved | Normal | Phyllis Emard II | — |  Kip Schroeder IV | — | 23h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 35197994 | Wholesale order question | Solved | Low | Phyllis Emard II | — |  Mr. Eliza Gerhold IV | bopisinfluencerloyalty | 22h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 80000838 | Where is my order? | Pending | Normal | Phyllis Emard II | — |  Ignatius Cummerata | appvipbopis | - | —Skipped | — | — | — | Feb 6, 2026 | - | |
| 77663418 | App crashes at checkout | Solved | Normal | Phyllis Emard II | — |  Jacklyn Dare | Chat | vipbopis | 2d 17h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 69488095 | Store experience feedback | Solved | Normal | Phyllis Emard II | — |  Lily Raynor | Phone | wholesaleinfluencer | 6h | ●Responded | 5/5 | — | — | Jan 19, 2026 | - |
| 32705864 | Order arrived damaged | Closed | Low | Phyllis Emard II | — | Darryl Jacobi | gift-card | 20h | ●Responded | 10/11 | — | — | Dec 18, 2025 | Dec 24, 2025 | |
| 42545797 | App login problem | Pending | Normal | Phyllis Emard II | — |  Kaela Friesen | Chat | gift-cardinfluencersamples | - | —Skipped | — | — | — | Dec 13, 2025 | - |
| 09525830 | Lost package follow-up | Solved | Low | Phyllis Emard II | — | Jacklyn Dare | bopis | 4h | ⊘Not fired | — | — | — | Dec 6, 2025 | - | |
| 76957248 | Insider tier issue | Open | Normal | Phyllis Emard II | — | Katrina Johns | Chat | gift-card | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 59105447 | Missing items in shipment | Solved | High | Phyllis Emard II | — | Eula McKenzie | influencersamplesapp | 1d 16h | ⊘Not fired | — | — | — | Nov 25, 2025 | - | |
| 99233580 | Wholesale order question | Closed | Normal | Phyllis Emard II | — | Mr. Eliza Gerhold IV | returns | 3h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 37629471 | Missing items in shipment | Open | Normal | Phyllis Emard II | — | Leonard Waters-Howell | influencerreturnswholesale | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 13278852 | Return after 30-day window | Open | Low | Phyllis Emard II | — |  Steve O'Conner | samplesbopisshipping | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 66826906 | Wrong shade sent | Closed | Normal | Phyllis Emard II | — | Kaela Friesen | Chat | influencersamples | 22h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 76946850 | Wrong shade sent | Solved | Normal | Phyllis Emard II | — |  Mr. Skyla Trantow | Chat | — | 2h | ●Responded | 3/5 | — | — | Oct 12, 2025 | - |
| 00367801 | Foundation match help | Open | Normal | Phyllis Emard II | — | Darryl Jacobi | Chat | gift-cardwholesalerefund | - | —Skipped | — | — | — | Oct 6, 2025 | - |
| 73946166 | Address change after shipping | Closed | Normal | Phyllis Emard II | — |  Garth Dooley | fragranceloyalty | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 3, 2025 | |
| 85920380 | Pro discount enrollment | Solved | High | Phyllis Emard II | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 17420228 | BOPIS pickup not ready | Solved | Low | Phyllis Emard II | — | Lily Raynor | Chat | returnsfragranceshipping | 20h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - |
| 08978656 | Discount code not working | Pending | Normal | Phyllis Emard II | — | Steve O'Conner | viprefund | - | —Skipped | — | — | — | Sep 16, 2025 | - | |
| 23458492 | Order arrived damaged | Closed | Normal | Phyllis Emard II | — | Garth Dooley | Chat | damagedloyalty | 5h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 17, 2025 |
| 46900566 | Return after 30-day window | Solved | Low | Phyllis Emard II | — | Steve O'Conner | Chat | returnsvip | 14h | ●Responded | 2/5 | — | — | Sep 8, 2025 | - |
| 69105359 | Lost package follow-up | Solved | Normal | Phyllis Emard II | — | Tommy Kuvalis | Chat | influencershade-matchapp | 14h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 02877895 | Address change after shipping | Closed | Normal | Phyllis Emard II | — | Mr. Eliza Gerhold IV | Chat | loyaltyvip | 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 03230887 | Birthday gift not received | Solved | Low | Phyllis Emard II | — | Jacklyn Dare | loyalty | 2h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 90924038 | Cancel order request | Solved | Normal | Phyllis Emard II | — | Mr. Eliza Gerhold IV | returnsgift-card | 2h | ●Responded | 1/5 | — | — | Jul 30, 2025 | - | |
| 21390546 | Discount code not working | Solved | High | Phyllis Emard II | — |  Oscar O'Hara | gift-card | 1d 10h | ●Responded | 1/11 | — | — | Jul 30, 2025 | - | |
| 16613799 | Missing samples in order | Solved | Normal | Phyllis Emard II | — | Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - |
| 99718397 | Address change after shipping | Pending | Low | Phyllis Emard II | — | Garth Dooley | vipfragranceinfluencer | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 52948354 | Gift card balance question | Open | Normal | Phyllis Emard II | — | Katrina Johns | Chat | refund | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 67618006 | Restock alert for backorder | Pending | Normal | Phyllis Emard II | — | Mr. Eliza Gerhold IV | damagedbopis | - | —Skipped | — | — | — | Jun 4, 2025 | - |