Kelli Klocko
lilyan_ebert46@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08685658 | App crashes at checkout | Solved | Normal | Kelli Klocko | — |  Steve O'Conner | returns | 1d 11h | ●Responded | 4/5 | — | — | May 19, 2026 | - | |
| 00430749 | Insider tier issue | Open | Normal | Kelli Klocko | — |  Yazmin Jast | — | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 64146669 | Question about product ingredients | Solved | Low | Kelli Klocko | — |  Dr. Mandy McLaughlin | shade-match | 21h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 87669927 | Where is my order? | Pending | High | Kelli Klocko | — |  Oscar O'Hara | returnsvipsamples | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 60520508 | App login problem | Solved | Normal | Kelli Klocko | — |  Julie Hodkiewicz | Phone | fragrance | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 04806538 | Influencer code not working | Closed | Normal | Kelli Klocko | — |  Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 48273009 | Order arrived damaged | Solved | Low | Kelli Klocko | — |  Ignatius Cummerata | Chat | wholesalerefund | 1h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 83109182 | Influencer code not working | Pending | High | Kelli Klocko | — |  Amely Pacocha | vipgift-card | - | —Skipped | — | — | — | Mar 24, 2026 | - | |
| 04910373 | Insider tier issue | Pending | Normal | Kelli Klocko | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 21249880 | Price match request | Solved | High | Kelli Klocko | — |  Chaz Renner | Chat | samplesdamaged | 3h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - |
| 01383397 | Missing items in shipment | Solved | High | Kelli Klocko | — |  Jacklyn Dare | Phone | refund | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 08275080 | Insider tier issue | Solved | Normal | Kelli Klocko | — |  Vilma Gusikowski | Social | shade-matchreturnsfragrance | 3h | ⊘Not fired | — | — | — | Feb 17, 2026 | - |
| 03096843 | Address change after shipping | Solved | High | Kelli Klocko | — |  Eula McKenzie | loyalty | 22h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 69875647 | Missing items in shipment | Closed | Normal | Kelli Klocko | — |  Miss Amber Hintz Sr. | Chat | sampleswholesalegift-card | 1h | ●Responded | 5/5 | — | — | Jan 21, 2026 | Jan 26, 2026 |
| 89344699 | Gift card balance question | Pending | Normal | Kelli Klocko | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 85599240 | Lost package follow-up | Solved | Normal | Kelli Klocko | — | Jacklyn Dare | refund | 1h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 90172778 | Loyalty points not posting | Solved | High | Kelli Klocko | — | Eula McKenzie | Phone | — | 20h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 79864348 | Cancel subscription / Auto-replenish | Solved | High | Kelli Klocko | — | Oscar O'Hara | Chat | — | 10h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 00978688 | Restock alert for backorder | Solved | Normal | Kelli Klocko | — |  Kip Schroeder IV | damaged | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 99669924 | Insider tier issue | Open | Low | Kelli Klocko | — | Katrina Johns | shade-matchinfluencervip | - | —Skipped | — | — | — | Nov 15, 2025 | - | |
| 45530863 | Lost package follow-up | Open | Low | Kelli Klocko | — |  Kaela Friesen | Phone | shade-matchsamples | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 32322480 | Missing items in shipment | Closed | High | Kelli Klocko | — | Yazmin Jast | Chat | shade-matchbopisfragrance | 22h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 16, 2025 |
| 37699911 | App login problem | Solved | Low | Kelli Klocko | — |  Mr. Cade Senger | — | 2h | ●Responded | 2/5 | — | — | Nov 7, 2025 | - | |
| 57667443 | Where is my order? | Solved | Normal | Kelli Klocko | — | Dr. Mandy McLaughlin | Social | — | 4h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 59306376 | Refund not received | Solved | Low | Kelli Klocko | — | Mr. Cade Senger | samplesreturnsgift-card | 5h | ●Responded | 10/11 | — | — | Oct 14, 2025 | - | |
| 02658479 | Allergic reaction concern | Solved | Normal | Kelli Klocko | — | Kaela Friesen | — | 8d 20h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - | |
| 35901688 | Allergic reaction concern | Closed | Normal | Kelli Klocko | — |  Leonard Waters-Howell | bopis | 2h | ●Responded | 10/11 | — | — | Sep 30, 2025 | Oct 5, 2025 | |
| 63150748 | Discount code not working | Solved | Normal | Kelli Klocko | — |  Faith Hilll | Chat | gift-cardfragranceshipping | 2h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 49160854 | Insider tier issue | Pending | Normal | Kelli Klocko | — | Vilma Gusikowski | fragrancesamples | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 43633770 | Question about product ingredients | Closed | Normal | Kelli Klocko | — | Kip Schroeder IV | Chat | — | 9h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 45835404 | Lost package follow-up | Solved | High | Kelli Klocko | — | Katrina Johns | loyaltydamagedreturns | 7d 1h | ●Responded | 1/11 | — | — | Aug 20, 2025 | - | |
| 41027025 | Missing samples in order | Solved | Normal | Kelli Klocko | — | Kip Schroeder IV | Chat | refundreturns | 3h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 72227979 | App login problem | Closed | Low | Kelli Klocko | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 15, 2025 |
| 12503886 | Refund not received | Solved | Normal | Kelli Klocko | — | Faith Hilll | samplesreturns | 5h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 69108115 | Address change after shipping | Closed | High | Kelli Klocko | — | Mr. Cade Senger | — | 14h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |
| 26573559 | Price match request | Closed | Normal | Kelli Klocko | — | Yazmin Jast | vip | 1d 19h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 10, 2025 | |
| 91533486 | Foundation match help | Closed | Normal | Kelli Klocko | — | Oscar O'Hara | — | 1h | ●Responded | 3/5 | — | — | May 30, 2025 | Jun 3, 2025 |