HomeInbox
CustomersEugene Spencer

Eugene Spencer

valentine.bahringer88@yahoo.com
Tickets42Responses14
Showing 1 - 42 of 42
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
01031572Wholesale order questionSolvedHighEugene Spencer—Kaela FriesenEmail
vip
5h●Responded5/5——Apr 27, 2026-
81769621BOPIS order cancelled at storeSolvedHighEugene Spencer—Garth DooleyEmail
shipping
2d 17h●Responded4/11——Apr 27, 2026-
19120366BOPIS order cancelled at storeSolvedNormalEugene Spencer—Eula McKenzieChat
shade-matchsamplesapp
2h●Responded2/5——Apr 24, 2026-
08085567Missing items in shipmentSolvedHighEugene Spencer—Ignatius CummerataEmail
vip
3h●Responded5/5——Apr 3, 2026-
61985345Cancel order requestClosedHighEugene Spencer—Leonard Waters-HowellEmail
returns
1h○Sent, no reply———Feb 27, 2026Mar 3, 2026
97740273Where is my order?ClosedUrgentEugene Spencer—Garth DooleyChat
returnsrefundshade-match
6h○Sent, no reply———Feb 24, 2026Feb 27, 2026
35457775Missing samples in orderOpenNormalEugene Spencer—Ignatius CummerataEmail
wholesale
-—Skipped———Feb 18, 2026-
17072246Wrong shade sentSolvedNormalEugene Spencer—Chaz RennerEmail
loyaltybopisshipping
11h○Sent, no reply———Feb 13, 2026-
87030746Store experience feedbackSolvedNormalEugene Spencer—Leonard Waters-HowellEmail
wholesale
2d 13h●Responded4/5——Feb 3, 2026-
70548541Klarna / Afterpay split issueSolvedNormalEugene Spencer—Julie HodkiewiczChat—22h○Sent, no reply———Jan 30, 2026-
31686310Birthday gift not receivedSolvedNormalEugene Spencer—Vilma GusikowskiPhone
samplesloyaltyinfluencer
3d 14h⊘Not fired———Jan 29, 2026-
51583192Missing samples in orderSolvedNormalEugene Spencer—Tommy KuvalisChat
fragrancerefund
22h●Responded5/5——Jan 23, 2026-
33667998Order arrived damagedClosedLowEugene Spencer—Faith HilllEmail
vip
2d 13h○Sent, no reply———Jan 23, 2026Jan 27, 2026
14164247App login problemSolvedNormalEugene Spencer—Katrina JohnsSocial
damagedvipgift-card
22h⊘Not fired———Jan 8, 2026-
88024139Gift card balance questionPendingNormalEugene Spencer—Amely PacochaEmail
appreturnsshade-match
-—Skipped———Dec 25, 2025-
31934133Allergic reaction concernSolvedNormalEugene Spencer—Jacklyn DareChat
samplesbopis
6h⊘Not fired———Dec 16, 2025-
99057685Klarna / Afterpay split issueSolvedNormalEugene Spencer—Eula McKenzieEmail
bopisdamaged
3h●Responded4/5——Nov 30, 2025-
75990019Influencer code not workingClosedNormalEugene Spencer—Garth DooleyEmail
gift-cardshade-matchbopis
5h○Sent, no reply———Nov 17, 2025Nov 21, 2025
61138646Refund not receivedSolvedLowEugene Spencer—Oscar O'HaraEmail—2h●Responded5/5——Nov 1, 2025-
75685772Klarna / Afterpay split issueSolvedNormalEugene Spencer—Katrina JohnsSocial
damaged
20h⊘Not fired———Oct 30, 2025-
69160746Price match requestSolvedNormalEugene Spencer—Chaz RennerEmail
bopisshade-match
7d 7h○Sent, no reply———Oct 24, 2025-
11749253Missing items in shipmentSolvedNormalEugene Spencer—Amely PacochaEmail
bopissamplesshade-match
2h●Responded4/5——Oct 24, 2025-
33546583Birthday gift not receivedSolvedHighEugene Spencer—Vilma GusikowskiEmail
gift-carddamaged
2d 23h●Responded4/5——Oct 20, 2025-
49417185App crashes at checkoutSolvedNormalEugene Spencer—Mr. Lonie HudsonEmail
gift-carddamagedwholesale
5h○Sent, no reply———Sep 30, 2025-
27934251Birthday gift not receivedPendingNormalEugene Spencer—Mr. Eliza Gerhold IVChat
damagedreturnswholesale
-—Skipped———Sep 28, 2025-
90058472Return after 30-day windowClosedNormalEugene Spencer—Vilma GusikowskiEmail—1h○Sent, no reply———Sep 21, 2025Sep 22, 2025
67566172Discount code not workingClosedHighEugene Spencer—Jacklyn DareEmail—21h●Responded3/5——Sep 7, 2025Sep 15, 2025
85194812Missing samples in orderSolvedNormalEugene Spencer—Ignatius CummerataSocial
bopisvipdamaged
5d 4h⊘Not fired———Aug 22, 2025-
81373761Item authenticity concernClosedNormalEugene Spencer—Tommy KuvalisEmail
refundloyaltyshade-match
1h●Responded5/5——Aug 16, 2025Aug 20, 2025
72284088Klarna / Afterpay split issueSolvedNormalEugene Spencer—Dr. Mandy McLaughlinEmail
samples
2d 14h○Sent, no reply———Aug 12, 2025-
96556727Pro discount enrollmentPendingNormalEugene Spencer—Mr. Eliza Gerhold IVChat
shade-matchbopis
-—Skipped———Aug 11, 2025-
56736593Birthday gift not receivedClosedLowEugene Spencer—Mr. Eliza Gerhold IVEmail
wholesalereturnsbopis
3h○Sent, no reply———Aug 3, 2025Aug 9, 2025
90733668App login problemPendingNormalEugene Spencer—Mr. Eliza Gerhold IVPhone
influencerfragrance
-—Skipped———Aug 1, 2025-
46848733Birthday gift not receivedSolvedUrgentEugene Spencer—Miss Amber Hintz Sr.Email—1h●Responded9/11——Jul 22, 2025-
47321339Store experience feedbackClosedLowEugene Spencer—Tommy KuvalisEmail—2h○Sent, no reply———Jul 21, 2025Jul 27, 2025
98622217Allergic reaction concernSolvedNormalEugene Spencer—Mr. Eliza Gerhold IVEmail
refundbopissamples
4h○Sent, no reply———Jun 17, 2025-
47586886Klarna / Afterpay split issueSolvedNormalEugene Spencer—Lily RaynorEmail—2h○Sent, no reply———Jun 17, 2025-
92856547Item authenticity concernSolvedLowEugene Spencer—Darryl JacobiEmail
gift-cardfragrance
4d 12h○Sent, no reply———Jun 13, 2025-
12189972Store experience feedbackSolvedLowEugene Spencer—Mr. Cade SengerChat
appdamaged
17h○Sent, no reply———Jun 12, 2025-
44857291Wrong shade sentSolvedNormalEugene Spencer—Julie HodkiewiczEmail
appsamples
1d 15h○Sent, no reply———May 30, 2025-
31411131BOPIS order cancelled at storeSolvedNormalEugene Spencer—Oscar O'HaraEmail—1h○Sent, no reply———May 30, 2025-
33040553Wholesale order questionSolvedLowEugene Spencer—Jacklyn DareEmail
bopisreturnsshipping
1h●Responded5/5——May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Eugene Spencer
Email
valentine.bahringer88@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
13,952
Lifetime spend
989
Last purchase
Mar 7, 2026
Skin tone
light
Foundation shade
66P
Skin concerns
dark-circles, dryness, acne
Allergies / restrictions
latex-allergy
Favorite brands
Drunk Elephant
YTD spend
1,040
App installed
No
App last opened
May 17, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
195
Total orders
12
Preferred category
makeup
Tickets
Tickets
42
Last seen
Apr 27, 2026
Responses
Avg rating
4.57