Eugene Spencer
valentine.bahringer88@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01031572 | Wholesale order question | Solved | High | — | vip | 5h | ●Responded | 5/5 | — | — | Apr 27, 2026 | - | |||
| 81769621 | BOPIS order cancelled at store | Solved | High | — | shipping | 2d 17h | ●Responded | 4/11 | — | — | Apr 27, 2026 | - | |||
| 19120366 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shade-matchsamplesapp | 2h | ●Responded | 2/5 | — | — | Apr 24, 2026 | - | ||
| 08085567 | Missing items in shipment | Solved | High | — | vip | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |||
| 61985345 | Cancel order request | Closed | High | — | returns | 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 3, 2026 | |||
| 97740273 | Where is my order? | Closed | Urgent | — | Chat | returnsrefundshade-match | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Feb 27, 2026 | ||
| 35457775 | Missing samples in order | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 17072246 | Wrong shade sent | Solved | Normal | — | loyaltybopisshipping | 11h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 87030746 | Store experience feedback | Solved | Normal | — | wholesale | 2d 13h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - | |||
| 70548541 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | ||
| 31686310 | Birthday gift not received | Solved | Normal | — | Phone | samplesloyaltyinfluencer | 3d 14h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | ||
| 51583192 | Missing samples in order | Solved | Normal | — | Chat | fragrancerefund | 22h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - | ||
| 33667998 | Order arrived damaged | Closed | Low | — | vip | 2d 13h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 27, 2026 | |||
| 14164247 | App login problem | Solved | Normal | — | Social | damagedvipgift-card | 22h | ⊘Not fired | — | — | — | Jan 8, 2026 | - | ||
| 88024139 | Gift card balance question | Pending | Normal | — | appreturnsshade-match | - | —Skipped | — | — | — | Dec 25, 2025 | - | |||
| 31934133 | Allergic reaction concern | Solved | Normal | — | Chat | samplesbopis | 6h | ⊘Not fired | — | — | — | Dec 16, 2025 | - | ||
| 99057685 | Klarna / Afterpay split issue | Solved | Normal | — | bopisdamaged | 3h | ●Responded | 4/5 | — | — | Nov 30, 2025 | - | |||
| 75990019 | Influencer code not working | Closed | Normal | — | gift-cardshade-matchbopis | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 | |||
| 61138646 | Refund not received | Solved | Low | — | — | 2h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |||
| 75685772 | Klarna / Afterpay split issue | Solved | Normal | — | Social | damaged | 20h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | ||
| 69160746 | Price match request | Solved | Normal | — | bopisshade-match | 7d 7h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 11749253 | Missing items in shipment | Solved | Normal | — | bopissamplesshade-match | 2h | ●Responded | 4/5 | — | — | Oct 24, 2025 | - | |||
| 33546583 | Birthday gift not received | Solved | High | — | gift-carddamaged | 2d 23h | ●Responded | 4/5 | — | — | Oct 20, 2025 | - | |||
| 49417185 | App crashes at checkout | Solved | Normal | — | gift-carddamagedwholesale | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 27934251 | Birthday gift not received | Pending | Normal | — | Chat | damagedreturnswholesale | - | —Skipped | — | — | — | Sep 28, 2025 | - | ||
| 90058472 | Return after 30-day window | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 22, 2025 | |||
| 67566172 | Discount code not working | Closed | High | — | — | 21h | ●Responded | 3/5 | — | — | Sep 7, 2025 | Sep 15, 2025 | |||
| 85194812 | Missing samples in order | Solved | Normal | — | Social | bopisvipdamaged | 5d 4h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | ||
| 81373761 | Item authenticity concern | Closed | Normal | — | refundloyaltyshade-match | 1h | ●Responded | 5/5 | — | — | Aug 16, 2025 | Aug 20, 2025 | |||
| 72284088 | Klarna / Afterpay split issue | Solved | Normal | — | samples | 2d 14h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |||
| 96556727 | Pro discount enrollment | Pending | Normal | — | Chat | shade-matchbopis | - | —Skipped | — | — | — | Aug 11, 2025 | - | ||
| 56736593 | Birthday gift not received | Closed | Low | — | wholesalereturnsbopis | 3h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 9, 2025 | |||
| 90733668 | App login problem | Pending | Normal | — | Phone | influencerfragrance | - | —Skipped | — | — | — | Aug 1, 2025 | - | ||
| 46848733 | Birthday gift not received | Solved | Urgent | — | — | 1h | ●Responded | 9/11 | — | — | Jul 22, 2025 | - | |||
| 47321339 | Store experience feedback | Closed | Low | — | — | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 27, 2025 | |||
| 98622217 | Allergic reaction concern | Solved | Normal | — | refundbopissamples | 4h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |||
| 47586886 | Klarna / Afterpay split issue | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |||
| 92856547 | Item authenticity concern | Solved | Low | — | gift-cardfragrance | 4d 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |||
| 12189972 | Store experience feedback | Solved | Low | — | Chat | appdamaged | 17h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | ||
| 44857291 | Wrong shade sent | Solved | Normal | — | appsamples | 1d 15h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 31411131 | BOPIS order cancelled at store | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 33040553 | Wholesale order question | Solved | Low | — | bopisreturnsshipping | 1h | ●Responded | 5/5 | — | — | May 23, 2025 | - |