Ms. Dagmar Cremin
adonis.corwin51@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66484869 | Refund not received | Solved | Low | — | wholesalebopisshade-match | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 36275639 | Discount code not working | Closed | Normal | — | app | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 | |||
| 04359861 | Refund not received | Closed | Low | — | refund | 1d 5h | ●Responded | 9/11 | — | — | May 20, 2026 | May 27, 2026 | |||
| 25259542 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 4d 21h | ●Responded | 2/5 | — | — | May 18, 2026 | - | ||
| 33026607 | Discount code not working | Closed | Low | — | wholesale | 5h | ●Responded | 4/5 | — | — | May 14, 2026 | May 15, 2026 | |||
| 96175705 | Gift card balance question | Solved | Low | — | Chat | refunddamaged | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 69450202 | Allergic reaction concern | Pending | Normal | — | — | - | —Skipped | — | — | — | May 8, 2026 | - | |||
| 92341112 | Missing items in shipment | Solved | Normal | — | refundgift-cardvip | 1d 4h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |||
| 16310147 | Missing items in shipment | Solved | Normal | — | Chat | influencershippingshade-match | 1d 21h | ●Responded | 4/5 | — | — | Apr 2, 2026 | - | ||
| 03144802 | Klarna / Afterpay split issue | Closed | Normal | — | damagedfragrancerefund | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 17, 2026 | |||
| 09561713 | Where is my order? | Solved | Normal | — | bopisshippingsamples | 6h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 03268004 | Discount code not working | Solved | Normal | — | Chat | shade-matchrefundgift-card | 9h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 91906995 | App login problem | Closed | High | — | fragrance | 13h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 9, 2026 | |||
| 28960302 | Shipping cost question | Solved | Low | — | shade-match | 7h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 58047288 | Discount code not working | Closed | Normal | — | shippingshade-match | 22h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 | |||
| 38566713 | Foundation match help | Solved | Low | — | Phone | loyalty | 5h | ●Responded | 5/5 | — | — | Feb 8, 2026 | - | ||
| 07352554 | Wholesale order question | Pending | Normal | — | Phone | refundvip | - | —Skipped | — | — | — | Jan 28, 2026 | - | ||
| 87528143 | Restock alert for backorder | Solved | Normal | — | damagedappinfluencer | 4h | ⊘Not fired | — | — | — | Jan 26, 2026 | - | |||
| 67318628 | Influencer code not working | Closed | Normal | — | vipreturns | 23h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |||
| 12178255 | Gift card balance question | Solved | Urgent | — | Social | influencer | 3h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | ||
| 28306151 | Where is my order? | Solved | Normal | — | apployalty | 20h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |||
| 67099835 | App login problem | Closed | Low | — | — | 10d | ●Responded | 1/11 | — | — | Dec 10, 2025 | Dec 21, 2025 | |||
| 91565307 | Cancel subscription / Auto-replenish | Closed | Normal | — | appbopisdamaged | 3h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 13, 2025 | |||
| 47852982 | Cancel order request | Solved | Normal | — | — | 4h | ⊘Not fired | — | — | — | Dec 6, 2025 | - | |||
| 17490028 | Cancel subscription / Auto-replenish | Solved | Normal | — | shippingfragranceinfluencer | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |||
| 19455943 | Loyalty points not posting | Solved | Low | — | Social | damaged | 3d 1h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | ||
| 06908868 | Order arrived damaged | Solved | Urgent | — | loyaltygift-card | 15h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |||
| 97581216 | App crashes at checkout | Open | High | — | bopisshippingdamaged | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 97354451 | Store experience feedback | Solved | Normal | — | — | 19h | ⊘Not fired | — | — | — | Nov 6, 2025 | - | |||
| 42267099 | App crashes at checkout | Closed | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 31, 2025 | ||
| 93896256 | Shipping cost question | Solved | Normal | — | — | 5h | ●Responded | 9/11 | — | — | Oct 17, 2025 | - | |||
| 81484206 | Discount code not working | Closed | Low | — | Chat | returnsshade-matchfragrance | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 11, 2025 | ||
| 34721168 | Where is my order? | Pending | Normal | — | apprefund | - | —Skipped | — | — | — | Sep 11, 2025 | - | |||
| 44011142 | Birthday gift not received | Closed | Normal | — | Phone | fragranceappwholesale | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 10, 2025 | ||
| 84640142 | Shipping cost question | Solved | Low | — | Chat | shipping | 4d 5h | ●Responded | 3/5 | — | — | Aug 19, 2025 | - | ||
| 29074006 | Gift card balance question | Pending | Normal | — | vip | - | —Skipped | — | — | — | Jul 29, 2025 | - | |||
| 55422602 | Loyalty points not posting | Solved | Normal | — | — | 6h | ●Responded | 3/5 | — | — | Jul 5, 2025 | - | |||
| 46816235 | Refund not received | Solved | High | — | Social | influencerbopis | 5h | ⊘Not fired | — | — | — | Jun 22, 2025 | - | ||
| 48755072 | Wholesale order question | Solved | High | — | Phone | returnssamplesloyalty | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | ||
| 69118293 | Foundation match help | Closed | Normal | — | Chat | influencerdamagedshipping | 1d | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 18, 2025 | ||
| 92399261 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | damagedbopisinfluencer | 2h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 6, 2025 | ||
| 61057011 | Address change after shipping | Solved | Normal | — | fragranceloyaltywholesale | 6h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - | |||
| 88556408 | Question about product ingredients | Solved | High | — | Chat | shade-matchviprefund | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | ||
| 36947003 | Discount code not working | Open | Normal | — | refundapp | - | —Skipped | — | — | — | May 24, 2025 | - | |||
| 21497678 | Lost package follow-up | Solved | High | — | Chat | — | 15h | ○Sent, no reply | — | — | — | May 23, 2025 | - |