Kristian Bayer
uriel_brakus12@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83581198 | BOPIS pickup not ready | Solved | Normal | — | Chat | gift-cardreturnsshade-match | 9d 3h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | ||
| 10268748 | Allergic reaction concern | Solved | Normal | — | Phone | damaged | 3h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | ||
| 02072596 | Cancel order request | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Apr 13, 2026 | - | ||
| 17648222 | Missing items in shipment | Solved | Normal | — | — | 3h | ●Responded | 2/5 | — | — | Apr 10, 2026 | - | |||
| 04901017 | Return after 30-day window | Pending | Urgent | — | damagedrefundgift-card | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 47287506 | Restock alert for backorder | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 71555771 | Klarna / Afterpay split issue | Pending | Normal | — | Phone | influencerapp | - | —Skipped | — | — | — | Mar 21, 2026 | - | ||
| 25699308 | Allergic reaction concern | Solved | High | — | Chat | gift-card | 5h | ●Responded | 10/11 | — | — | Mar 17, 2026 | - | ||
| 82734534 | Address change after shipping | Solved | Low | — | appgift-cardreturns | 2d 9h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | |||
| 02472503 | Wrong shade sent | Solved | High | — | Chat | refundinfluencerbopis | 3h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | ||
| 29367080 | Influencer code not working | Solved | Normal | — | fragrance | 3h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | |||
| 04286110 | Address change after shipping | Solved | High | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Feb 14, 2026 | - | ||
| 35721903 | Item authenticity concern | Closed | Normal | — | Chat | vipbopisfragrance | 2h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 11, 2026 | ||
| 41446712 | Pro discount enrollment | Solved | Normal | — | fragrancedamaged | 4h | ●Responded | 5/5 | — | — | Jan 27, 2026 | - | |||
| 71908329 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | fragranceinfluencer | 2h | ⊘Not fired | — | — | — | Jan 21, 2026 | - | ||
| 42794115 | Pro discount enrollment | Closed | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 10, 2026 | ||
| 98906936 | BOPIS order cancelled at store | Closed | High | — | refundinfluencergift-card | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 29, 2025 | |||
| 79750106 | Pro discount enrollment | Pending | Normal | — | gift-cardbopisapp | - | —Skipped | — | — | — | Dec 24, 2025 | - | |||
| 32168689 | Birthday gift not received | Closed | Normal | — | shippingfragrancegift-card | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |||
| 32469139 | Cancel order request | Closed | Normal | — | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | Dec 4, 2025 | ||
| 98121423 | Influencer code not working | Closed | Normal | — | wholesalesamplesrefund | 3d 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 5, 2025 | |||
| 74549119 | Restock alert for backorder | Solved | Normal | — | refund | 6d 16h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 68754489 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 13h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | ||
| 62252448 | Gift card balance question | Solved | Normal | — | Chat | shipping | 1d 17h | ●Responded | 9/11 | — | — | Nov 22, 2025 | - | ||
| 16438539 | Item authenticity concern | Solved | Normal | — | Chat | samplesloyalty | 2d 6h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - | ||
| 23748394 | Birthday gift not received | Solved | Normal | — | Phone | — | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | ||
| 12059423 | Lost package follow-up | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | ||
| 75101605 | Wrong shade sent | Solved | Normal | — | Phone | — | 2h | ●Responded | 2/5 | — | — | Oct 9, 2025 | - | ||
| 42714703 | Price match request | Closed | Low | — | shipping | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 | |||
| 84254413 | Return after 30-day window | Closed | Normal | — | Chat | refundreturns | 1d | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | ||
| 54105714 | Foundation match help | Solved | High | — | samplesvip | 5h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |||
| 75448285 | Lost package follow-up | Closed | Normal | — | vip | 4h | ●Responded | 10/11 | — | — | Sep 13, 2025 | Sep 14, 2025 | |||
| 96924336 | App crashes at checkout | Closed | Low | — | bopis | 8h | ●Responded | 2/5 | — | — | Sep 7, 2025 | Sep 12, 2025 | |||
| 47666922 | Klarna / Afterpay split issue | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 09168766 | Cancel order request | Closed | Low | — | Chat | influencershade-matchrefund | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 | ||
| 60141577 | Insider tier issue | Solved | Low | — | loyalty | 6h | ●Responded | 5/5 | — | — | Jul 15, 2025 | - | |||
| 79754825 | BOPIS pickup not ready | Closed | Normal | — | damagedvip | 1h | ●Responded | 3/5 | — | — | Jul 12, 2025 | Jul 17, 2025 | |||
| 04249419 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | fragrance | 1h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | ||
| 11264822 | Foundation match help | Solved | Normal | — | vip | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 29730009 | Missing samples in order | Solved | Normal | — | viployaltydamaged | 3h | ⊘Not fired | — | — | — | Jun 9, 2025 | - |