Connie Okuneva III
guy_hansen@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24228681 | Order arrived damaged | Solved | Normal | Connie Okuneva III | — |  Katrina Johns | samples | 2d 13h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 01372406 | Foundation match help | Closed | High | Connie Okuneva III | — | Katrina Johns | samplesrefundfragrance | 10h | ●Responded | 5/5 | — | — | May 21, 2026 | May 24, 2026 | |
| 62234902 | Influencer code not working | Closed | Low | Connie Okuneva III | — |  Darryl Jacobi | Social | shippingreturnsinfluencer | 21h | ⊘Not fired | — | — | — | May 21, 2026 | May 27, 2026 |
| 67371100 | App crashes at checkout | Pending | Normal | Connie Okuneva III | — |  Leonard Waters-Howell | vipwholesale | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 79927132 | Shipping cost question | Closed | Normal | Connie Okuneva III | — |  Mr. Cade Senger | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 4, 2026 |
| 57519027 | App login problem | Closed | Normal | Connie Okuneva III | — |  Miss Amber Hintz Sr. | Chat | appvip | 11h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 21, 2026 |
| 24768513 | Cancel subscription / Auto-replenish | Solved | Normal | Connie Okuneva III | — |  Faith Hilll | app | 3h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 82461216 | Question about product ingredients | Closed | Normal | Connie Okuneva III | — |  Amely Pacocha | Phone | wholesaleloyalty | 11h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 2, 2026 |
| 86571737 | BOPIS pickup not ready | Solved | Normal | Connie Okuneva III | — |  Kaela Friesen | — | 1d 22h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 12904677 | Item authenticity concern | Open | Normal | Connie Okuneva III | — |  Oscar O'Hara | Phone | shade-match | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 34863827 | Cancel subscription / Auto-replenish | Solved | Normal | Connie Okuneva III | — |  Ignatius Cummerata | Chat | bopisloyalty | 14h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 62426962 | Influencer code not working | Solved | Normal | Connie Okuneva III | — | Kaela Friesen | Social | — | 1d 9h | ⊘Not fired | — | — | — | Feb 14, 2026 | - |
| 35751841 | Address change after shipping | Solved | Normal | Connie Okuneva III | — |  Garth Dooley | gift-cardloyalty | 2d 6h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 46441249 | Refund not received | Solved | Normal | Connie Okuneva III | — | Garth Dooley | — | 5h | ●Responded | 10/11 | — | — | Feb 2, 2026 | - | |
| 05990954 | Wholesale order question | Solved | High | Connie Okuneva III | — | Oscar O'Hara | samplesinfluencerloyalty | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 56645363 | Cancel subscription / Auto-replenish | Solved | High | Connie Okuneva III | — |  Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 05841180 | Question about product ingredients | Solved | Normal | Connie Okuneva III | — |  Yazmin Jast | wholesale | 10h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 44045321 | Return after 30-day window | Solved | Normal | Connie Okuneva III | — |  Kip Schroeder IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 77287424 | Wholesale order question | Closed | Low | Connie Okuneva III | — |  Mr. Eliza Gerhold IV | returnswholesalevip | 1d | ●Responded | 3/5 | — | — | Nov 10, 2025 | Nov 16, 2025 | |
| 47674417 | Return after 30-day window | Closed | Low | Connie Okuneva III | — | Kaela Friesen | returnsgift-cardapp | 2h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 8, 2025 | |
| 72930753 | Address change after shipping | Solved | Normal | Connie Okuneva III | — | Yazmin Jast | shippingrefundapp | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 82806639 | Order arrived damaged | Closed | Normal | Connie Okuneva III | — | Kip Schroeder IV | Chat | samples | 2h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 26, 2025 |
| 76278352 | Influencer code not working | Pending | High | Connie Okuneva III | — | Faith Hilll | — | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 74508430 | Loyalty points not posting | Solved | Normal | Connie Okuneva III | — | Oscar O'Hara | — | 23h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 62886983 | Wholesale order question | Solved | Urgent | Connie Okuneva III | — |  Chaz Renner | Chat | influencerreturnsdamaged | 18h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 41433670 | Return after 30-day window | Solved | High | Connie Okuneva III | — | Mr. Eliza Gerhold IV | Chat | refundgift-cardshade-match | 4h | ●Responded | 9/11 | — | — | Sep 25, 2025 | - |
| 23884086 | Shipping cost question | Solved | Urgent | Connie Okuneva III | — | Ignatius Cummerata | gift-cardbopisapp | 3h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 53703315 | Order arrived damaged | Solved | Normal | Connie Okuneva III | — | Ignatius Cummerata | Phone | returnsshade-matchgift-card | 7d 5h | ●Responded | 1/5 | — | — | Sep 16, 2025 | - |
| 39343215 | Discount code not working | Closed | Normal | Connie Okuneva III | — |  Mr. Skyla Trantow | Social | app | 4h | ⊘Not fired | — | — | — | Aug 20, 2025 | Aug 23, 2025 |
| 93230648 | BOPIS order cancelled at store | Solved | High | Connie Okuneva III | — | Oscar O'Hara | fragrance | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 48546978 | Question about product ingredients | Solved | High | Connie Okuneva III | — |  Lily Raynor | returnsfragrance | 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 89180558 | App crashes at checkout | Solved | Normal | Connie Okuneva III | — |  Tommy Kuvalis | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 33971979 | Influencer code not working | Solved | High | Connie Okuneva III | — | Mr. Eliza Gerhold IV | damaged | 12h | ●Responded | 5/5 | — | — | Jul 19, 2025 | - | |
| 81733318 | Where is my order? | Solved | Normal | Connie Okuneva III | — |  Vilma Gusikowski | bopis | 2h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |
| 99641551 | Lost package follow-up | Solved | Normal | Connie Okuneva III | — |  Dr. Mandy McLaughlin | Chat | gift-card | 21h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 20360720 | Cancel subscription / Auto-replenish | Closed | Low | Connie Okuneva III | — |  Steve O'Conner | bopis | 5h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jul 2, 2025 | |
| 64338890 | Klarna / Afterpay split issue | Pending | Low | Connie Okuneva III | — |  Julie Hodkiewicz | Chat | influencervipreturns | - | —Skipped | — | — | — | Jun 26, 2025 | - |
| 46088166 | Influencer code not working | Solved | Normal | Connie Okuneva III | — | Leonard Waters-Howell | — | 19h | ●Responded | 4/5 | — | — | Jun 23, 2025 | - | |
| 66389882 | Refund not received | Solved | Low | Connie Okuneva III | — | Tommy Kuvalis | Chat | wholesalesamples | 6d 5h | ●Responded | 7/11 | — | — | Jun 6, 2025 | - |
| 42274317 | Wrong shade sent | Solved | Normal | Connie Okuneva III | — | Mr. Cade Senger | refundloyalty | 4h | ⊘Not fired | — | — | — | May 27, 2025 | - |