Krystal Pollich
eden_huel35@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96246632 | Discount code not working | Solved | Low | Krystal Pollich | — |  Garth Dooley | vip | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 82624007 | Cancel subscription / Auto-replenish | Closed | Low | Krystal Pollich | — | Garth Dooley | Chat | appreturnsrefund | 2d 17h | ⊘Not fired | — | — | — | Mar 24, 2026 | Mar 29, 2026 |
| 59792549 | BOPIS pickup not ready | Solved | Low | Krystal Pollich | — |  Dr. Mandy McLaughlin | Chat | wholesalerefundgift-card | 2d 13h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - |
| 39790520 | Question about product ingredients | Pending | Normal | Krystal Pollich | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Mar 10, 2026 | - | |
| 36093070 | Order arrived damaged | Solved | Normal | Krystal Pollich | — |  Jacklyn Dare | Phone | wholesaleinfluencerbopis | 2h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - |
| 29387016 | Cancel order request | Solved | Normal | Krystal Pollich | — |  Miss Amber Hintz Sr. | — | 13h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 15127525 | Allergic reaction concern | Closed | Normal | Krystal Pollich | — |  Kip Schroeder IV | appinfluencer | 3h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 23, 2026 | |
| 85307479 | Klarna / Afterpay split issue | Solved | Normal | Krystal Pollich | — |  Ignatius Cummerata | Chat | samplesshade-matchinfluencer | 1d | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 51745249 | Loyalty points not posting | Solved | Normal | Krystal Pollich | — |  Lily Raynor | Social | loyaltyreturns | 15h | ⊘Not fired | — | — | — | Jan 8, 2026 | - |
| 56268751 | Wrong shade sent | Closed | Normal | Krystal Pollich | — |  Vilma Gusikowski | damaged | 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 | |
| 15081989 | Address change after shipping | Solved | Normal | Krystal Pollich | — | Ignatius Cummerata | vip | 4h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 74333593 | Wholesale order question | Solved | Normal | Krystal Pollich | — |  Mr. Skyla Trantow | — | 7h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 74237778 | Discount code not working | Solved | Normal | Krystal Pollich | — | Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 18952163 | App login problem | Solved | Normal | Krystal Pollich | — |  Oscar O'Hara | Chat | vipbopisdamaged | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - |
| 15805394 | BOPIS order cancelled at store | Closed | Normal | Krystal Pollich | — | Oscar O'Hara | Phone | influencerapprefund | 2d 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 12, 2025 |
| 58071080 | Cancel order request | Solved | High | Krystal Pollich | — |  Steve O'Conner | samplesshade-matchbopis | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 66157336 | Order arrived damaged | Solved | Normal | Krystal Pollich | — |  Faith Hilll | — | 10h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 85814606 | Wrong shade sent | Open | Normal | Krystal Pollich | — |  Leonard Waters-Howell | Chat | wholesale | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 01817302 | Question about product ingredients | Solved | Normal | Krystal Pollich | — | Ignatius Cummerata | Chat | — | 17h | ●Responded | 10/11 | — | — | Oct 8, 2025 | - |
| 85163859 | Price match request | Solved | High | Krystal Pollich | — |  Amely Pacocha | Chat | loyalty | 5h | ●Responded | 7/11 | — | — | Sep 26, 2025 | - |
| 42664463 | Gift card balance question | Solved | Normal | Krystal Pollich | — |  Kaela Friesen | Social | — | 1h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 19639044 | Loyalty points not posting | Pending | Normal | Krystal Pollich | — |  Chaz Renner | refundloyalty | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 27115268 | Shipping cost question | Solved | High | Krystal Pollich | — | Amely Pacocha | returns | 1h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 28804070 | Pro discount enrollment | Solved | Normal | Krystal Pollich | — |  Eula McKenzie | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 06137228 | Missing samples in order | Solved | Urgent | Krystal Pollich | — | Steve O'Conner | vip | 9h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 17061806 | Discount code not working | Open | Normal | Krystal Pollich | — | Eula McKenzie | returnsfragrance | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 55945573 | Wrong shade sent | Solved | High | Krystal Pollich | — |  Julie Hodkiewicz | bopisloyalty | 2d 14h | ●Responded | 9/11 | — | — | Aug 4, 2025 | - | |
| 40533373 | Wrong shade sent | Closed | High | Krystal Pollich | — | Oscar O'Hara | Phone | vip | 3h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 26, 2025 |
| 76748722 | Influencer code not working | Solved | Normal | Krystal Pollich | — |  Mr. Eliza Gerhold IV | Chat | loyaltydamaged | 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 59954239 | Restock alert for backorder | Solved | Low | Krystal Pollich | — | Kaela Friesen | returnsvipshade-match | 7d 6h | ●Responded | 1/11 | — | — | Jun 7, 2025 | - | |
| 53336761 | Loyalty points not posting | Closed | Normal | Krystal Pollich | — |  Katrina Johns | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 2, 2025 |
| 95242557 | Price match request | Solved | Normal | Krystal Pollich | — | Mr. Cade Senger | Chat | — | 1h | ●Responded | 10/11 | — | — | May 27, 2025 | - |