Rodney Walker
faith.stiedemann@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78639696 | Return after 30-day window | Solved | High | Rodney Walker | — |  Mr. Eliza Gerhold IV | Chat | damagedshade-match | 17h | ●Responded | 10/11 | — | — | May 17, 2026 | - |
| 67085052 | App crashes at checkout | Solved | Low | Rodney Walker | — |  Leonard Waters-Howell | appshade-match | 1h | ⊘Not fired | — | — | — | May 15, 2026 | - | |
| 86635882 | Klarna / Afterpay split issue | Solved | Normal | Rodney Walker | — |  Dr. Mandy McLaughlin | Phone | wholesale | 4h | ○Sent, no reply | — | — | — | May 9, 2026 | - |
| 24970218 | Influencer code not working | Closed | Normal | Rodney Walker | — | Dr. Mandy McLaughlin | — | 3h | ○Sent, no reply | — | — | — | May 3, 2026 | May 8, 2026 | |
| 87588077 | Price match request | Closed | Low | Rodney Walker | — | Mr. Eliza Gerhold IV | — | 13h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 29, 2026 | |
| 69824793 | Order arrived damaged | Solved | Normal | Rodney Walker | — | Leonard Waters-Howell | Phone | — | 14h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 20197483 | Insider tier issue | Solved | Normal | Rodney Walker | — |  Katrina Johns | Phone | gift-cardreturnsapp | 6h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 33039276 | Return after 30-day window | Solved | Normal | Rodney Walker | — |  Chaz Renner | Chat | gift-carddamaged | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 34303392 | Store experience feedback | Solved | Low | Rodney Walker | — |  Lily Raynor | Social | app | 2d 9h | ⊘Not fired | — | — | — | Mar 20, 2026 | - |
| 05630385 | Order arrived damaged | Pending | Normal | Rodney Walker | — |  Yazmin Jast | Social | vipdamagedreturns | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 05718962 | Loyalty points not posting | Solved | Normal | Rodney Walker | — | Lily Raynor | wholesale | 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 35312095 | Birthday gift not received | Closed | Normal | Rodney Walker | — | Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 21, 2026 | |
| 80880360 | Birthday gift not received | Solved | Low | Rodney Walker | — |  Miss Amber Hintz Sr. | vip | 19h | ●Responded | 9/11 | — | — | Jan 30, 2026 | - | |
| 09141700 | Store experience feedback | Closed | Low | Rodney Walker | — |  Mr. Skyla Trantow | samplesinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 09389256 | Where is my order? | Closed | Low | Rodney Walker | — |  Mr. Lonie Hudson | Chat | — | 3d 14h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 18148009 | Gift card balance question | Pending | Low | Rodney Walker | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Dec 6, 2025 | - | |
| 46880115 | BOPIS pickup not ready | Closed | Normal | Rodney Walker | — | Dr. Mandy McLaughlin | — | 6h | ●Responded | 5/5 | — | — | Nov 29, 2025 | Dec 2, 2025 | |
| 62551530 | Influencer code not working | Closed | Low | Rodney Walker | — |  Faith Hilll | shade-matchwholesale | 8d 18h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Dec 5, 2025 | |
| 69643253 | Address change after shipping | Closed | Low | Rodney Walker | — |  Mr. Cade Senger | vipapp | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 | |
| 00257444 | Order arrived damaged | Closed | Normal | Rodney Walker | — |  Eula McKenzie | Chat | fragrancedamaged | 20h | ⊘Not fired | — | — | — | Nov 1, 2025 | Nov 8, 2025 |
| 16931396 | App crashes at checkout | Solved | Normal | Rodney Walker | — | Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 03022812 | Birthday gift not received | Open | Normal | Rodney Walker | — | Eula McKenzie | vip | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 99469813 | Allergic reaction concern | Solved | Normal | Rodney Walker | — | Darryl Jacobi | Chat | shade-matchreturns | 20h | ⊘Not fired | — | — | — | Oct 19, 2025 | - |
| 85259806 | Order arrived damaged | Solved | Normal | Rodney Walker | — |  Jacklyn Dare | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 53645463 | Lost package follow-up | Solved | Low | Rodney Walker | — | Yazmin Jast | Chat | returnsdamaged | 4h | ●Responded | 9/11 | — | — | Oct 10, 2025 | - |
| 98406188 | Insider tier issue | Closed | Urgent | Rodney Walker | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 18, 2025 |
| 00936244 | Shipping cost question | Pending | Normal | Rodney Walker | — |  Tommy Kuvalis | Chat | shippinginfluencervip | - | —Skipped | — | — | — | Aug 27, 2025 | - |
| 22775119 | Wholesale order question | Solved | Normal | Rodney Walker | — | Dr. Mandy McLaughlin | Chat | wholesaleapp | 18h | ●Responded | 4/5 | — | — | Aug 18, 2025 | - |
| 13764596 | App crashes at checkout | Solved | Normal | Rodney Walker | — | Mr. Eliza Gerhold IV | Chat | fragranceshipping | 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 15927766 | App crashes at checkout | Closed | Normal | Rodney Walker | — | Miss Amber Hintz Sr. | Phone | — | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 10, 2025 |
| 80615812 | Cancel order request | Solved | Normal | Rodney Walker | — |  Oscar O'Hara | Phone | wholesalesamples | 1d | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 27687130 | Influencer code not working | Solved | Normal | Rodney Walker | — | Mr. Cade Senger | Chat | — | 3h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 54701529 | Allergic reaction concern | Solved | Normal | Rodney Walker | — | Tommy Kuvalis | Chat | — | 22h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 66570600 | Store experience feedback | Solved | High | Rodney Walker | — | Mr. Eliza Gerhold IV | — | 1d | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 60691448 | App crashes at checkout | Open | Normal | Rodney Walker | — |  Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 21192148 | Wrong shade sent | Solved | Urgent | Rodney Walker | — | Oscar O'Hara | Chat | — | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - |