Evangeline Pollich-Conn
lulu.abernathy86@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90651859 | Return after 30-day window | Solved | Normal | Evangeline Pollich-Conn | — |  Ignatius Cummerata | wholesaleshippingreturns | 4h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 02117511 | Order arrived damaged | Solved | High | Evangeline Pollich-Conn | — |  Tommy Kuvalis | Chat | app | 11h | ●Responded | 3/5 | — | — | May 3, 2026 | - |
| 32711816 | App crashes at checkout | Pending | Normal | Evangeline Pollich-Conn | — |  Mr. Skyla Trantow | Social | samplesvipdamaged | - | —Skipped | — | — | — | Apr 21, 2026 | - |
| 52456525 | Cancel order request | Solved | High | Evangeline Pollich-Conn | — |  Jacklyn Dare | apprefund | 11h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 83043651 | Klarna / Afterpay split issue | Solved | High | Evangeline Pollich-Conn | — |  Leonard Waters-Howell | Chat | damagedwholesalesamples | 6h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 52096517 | Lost package follow-up | Closed | High | Evangeline Pollich-Conn | — |  Kip Schroeder IV | Phone | loyaltysampleswholesale | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 22, 2026 |
| 37923871 | App login problem | Solved | Normal | Evangeline Pollich-Conn | — |  Faith Hilll | samples | 2d 16h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 56267550 | Shipping cost question | Solved | Normal | Evangeline Pollich-Conn | — |  Katrina Johns | bopis | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 18164790 | Shipping cost question | Solved | Normal | Evangeline Pollich-Conn | — |  Garth Dooley | shippingbopis | 1h | ●Responded | 7/11 | — | — | Jan 1, 2026 | - | |
| 59411786 | Wrong shade sent | Solved | Normal | Evangeline Pollich-Conn | — | Ignatius Cummerata | Phone | returnswholesaleloyalty | 5h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - |
| 73097424 | Store experience feedback | Closed | Normal | Evangeline Pollich-Conn | — | Ignatius Cummerata | apployalty | 3h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 23, 2025 | |
| 39419478 | Influencer code not working | Solved | Normal | Evangeline Pollich-Conn | — | Leonard Waters-Howell | — | 21h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 92133219 | Shipping cost question | Solved | Normal | Evangeline Pollich-Conn | — | Mr. Skyla Trantow | Phone | shippingshade-matchloyalty | 3h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 38696690 | Pro discount enrollment | Solved | Normal | Evangeline Pollich-Conn | — |  Steve O'Conner | shade-match | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 14342437 | Missing samples in order | Solved | High | Evangeline Pollich-Conn | — |  Mr. Lonie Hudson | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 87547646 | Order arrived damaged | Solved | Normal | Evangeline Pollich-Conn | — |  Vilma Gusikowski | loyaltyshippingapp | 4h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | |
| 57857751 | Shipping cost question | Solved | Normal | Evangeline Pollich-Conn | — | Garth Dooley | — | 6h | ●Responded | 1/5 | — | — | Nov 27, 2025 | - | |
| 45428490 | Cancel subscription / Auto-replenish | Closed | Low | Evangeline Pollich-Conn | — |  Amely Pacocha | Phone | bopis | 15h | ●Responded | 5/5 | — | — | Nov 17, 2025 | Nov 25, 2025 |
| 76250299 | Birthday gift not received | Solved | High | Evangeline Pollich-Conn | — |  Julie Hodkiewicz | bopis | 22h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 06536251 | Where is my order? | Open | High | Evangeline Pollich-Conn | — |  Yazmin Jast | Chat | vip | - | —Skipped | — | — | — | Nov 4, 2025 | - |
| 17240668 | Gift card balance question | Solved | Normal | Evangeline Pollich-Conn | — | Amely Pacocha | — | 4d 23h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |
| 02089995 | Discount code not working | Closed | Normal | Evangeline Pollich-Conn | — | Mr. Skyla Trantow | Chat | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 |
| 66210744 | App login problem | Pending | Normal | Evangeline Pollich-Conn | — | Steve O'Conner | Social | damagedshade-match | - | —Skipped | — | — | — | Sep 28, 2025 | - |
| 51648616 | Allergic reaction concern | Solved | Normal | Evangeline Pollich-Conn | — | Kip Schroeder IV | influencerbopis | 18h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |
| 12587081 | Restock alert for backorder | Solved | Low | Evangeline Pollich-Conn | — | Mr. Skyla Trantow | — | 1d 16h | ●Responded | 4/5 | — | — | Sep 25, 2025 | - | |
| 86819897 | Missing samples in order | Closed | Normal | Evangeline Pollich-Conn | — | Vilma Gusikowski | shade-matchshipping | 1d 15h | ●Responded | 2/5 | — | — | Sep 19, 2025 | Sep 28, 2025 | |
| 92688019 | Address change after shipping | Closed | Normal | Evangeline Pollich-Conn | — | Vilma Gusikowski | Social | — | 3h | ⊘Not fired | — | — | — | Sep 14, 2025 | Sep 17, 2025 |
| 76884505 | Allergic reaction concern | Closed | Normal | Evangeline Pollich-Conn | — | Amely Pacocha | fragrancesamplesvip | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 13, 2025 | |
| 74284467 | BOPIS pickup not ready | Solved | Normal | Evangeline Pollich-Conn | — | Julie Hodkiewicz | Chat | loyaltygift-cardfragrance | 2d 8h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 33760865 | Refund not received | Solved | Normal | Evangeline Pollich-Conn | — |  Darryl Jacobi | shade-matchapp | 10h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 50386698 | Loyalty points not posting | Solved | Normal | Evangeline Pollich-Conn | — | Leonard Waters-Howell | Social | app | 23h | ⊘Not fired | — | — | — | Aug 31, 2025 | - |
| 73290314 | Foundation match help | Closed | Normal | Evangeline Pollich-Conn | — |  Kaela Friesen | shade-matchapp | 3h | ●Responded | 5/5 | — | — | Aug 25, 2025 | Aug 26, 2025 | |
| 90049106 | Klarna / Afterpay split issue | Solved | Normal | Evangeline Pollich-Conn | — | Katrina Johns | bopisloyalty | 10h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 40477457 | BOPIS pickup not ready | Pending | Normal | Evangeline Pollich-Conn | — |  Mr. Cade Senger | Chat | refundbopisapp | - | —Skipped | — | — | — | Jul 19, 2025 | - |
| 55172554 | Influencer code not working | Solved | Normal | Evangeline Pollich-Conn | — | Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 44676405 | Missing samples in order | Closed | Low | Evangeline Pollich-Conn | — | Kip Schroeder IV | shipping | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 28, 2025 | |
| 89647889 | Pro discount enrollment | Closed | Normal | Evangeline Pollich-Conn | — |  Eula McKenzie | viprefund | 1d 15h | ⊘Not fired | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 83488955 | Price match request | Solved | Normal | Evangeline Pollich-Conn | — | Kaela Friesen | Chat | influencervip | 1h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 65291931 | Address change after shipping | Solved | Normal | Evangeline Pollich-Conn | — | Kaela Friesen | — | 6h | ●Responded | 3/5 | — | — | Jun 12, 2025 | - | |
| 19523346 | Wholesale order question | Closed | Low | Evangeline Pollich-Conn | — |  Dr. Mandy McLaughlin | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 8, 2025 |