Lindsey Schultz
eden.anderson@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76390566 | Shipping cost question | Closed | High | — | Chat | wholesaleloyaltyrefund | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 7, 2026 | ||
| 45764953 | Gift card balance question | Solved | Low | — | Phone | — | 2h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | ||
| 15254569 | Pro discount enrollment | Solved | Normal | — | vipgift-card | 9d 18h | ●Responded | 1/5 | — | — | Apr 16, 2026 | - | |||
| 39637658 | Item authenticity concern | Solved | High | — | loyaltygift-card | 16h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |||
| 32738183 | Store experience feedback | Solved | Low | — | returnsvip | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |||
| 54268683 | Item authenticity concern | Solved | Normal | — | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |||
| 11992625 | Missing items in shipment | Closed | High | — | samplesgift-card | 8h | ⊘Not fired | — | — | — | Feb 20, 2026 | Feb 24, 2026 | |||
| 75568941 | Missing items in shipment | Closed | Normal | — | influencershade-matchdamaged | 21h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 21, 2026 | |||
| 03014693 | Missing items in shipment | Pending | Normal | — | Social | influencer | - | —Skipped | — | — | — | Feb 18, 2026 | - | ||
| 07957841 | Loyalty points not posting | Closed | Normal | — | refund | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 19, 2026 | |||
| 75942095 | Influencer code not working | Closed | Normal | — | loyaltywholesale | 6h | ●Responded | 4/5 | — | — | Feb 5, 2026 | Feb 11, 2026 | |||
| 92732966 | Restock alert for backorder | Solved | High | — | Chat | gift-cardloyalty | 3h | ●Responded | 9/11 | — | — | Feb 1, 2026 | - | ||
| 45677327 | Restock alert for backorder | Solved | High | — | samples | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 86410823 | Address change after shipping | Solved | Normal | — | Chat | wholesalerefund | 1d 21h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | ||
| 04885317 | Wrong shade sent | Closed | Normal | — | vipshade-matchloyalty | 5d 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | Jan 1, 2026 | |||
| 14153024 | Item authenticity concern | Solved | High | — | Social | — | 6h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | ||
| 76859007 | Shipping cost question | Solved | Normal | — | — | 12h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - | |||
| 85504590 | Cancel subscription / Auto-replenish | Solved | Low | — | returnsappsamples | 19h | ●Responded | 3/5 | — | — | Nov 13, 2025 | - | |||
| 62708425 | Order arrived damaged | Solved | High | — | Chat | bopis | 7h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | ||
| 89858837 | Discount code not working | Solved | High | — | Phone | gift-cardfragrance | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | ||
| 90862990 | BOPIS order cancelled at store | Solved | Low | — | Chat | refundfragranceloyalty | 10h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - | ||
| 08964272 | Address change after shipping | Solved | Normal | — | returns | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |||
| 51382012 | Order arrived damaged | Solved | Low | — | Chat | returns | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | ||
| 34569159 | Missing items in shipment | Closed | Normal | — | Social | vipshipping | 6h | ⊘Not fired | — | — | — | Oct 12, 2025 | Oct 19, 2025 | ||
| 72516159 | Question about product ingredients | Closed | Normal | — | Chat | influencerdamaged | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 16, 2025 | ||
| 45783299 | Price match request | Solved | Urgent | — | shade-matchshippingsamples | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 52103984 | Influencer code not working | Closed | Normal | — | Chat | samplesshade-match | 3h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 5, 2025 | ||
| 10167830 | Question about product ingredients | Open | High | — | Chat | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | ||
| 76478957 | Store experience feedback | Closed | Low | — | Chat | appreturnsvip | 1d | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 20, 2025 | ||
| 45484955 | Where is my order? | Solved | Normal | — | refundreturnsfragrance | 22h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - | |||
| 19352923 | Item authenticity concern | Solved | Normal | — | wholesaleviployalty | 17h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - | |||
| 54841495 | Cancel order request | Pending | Normal | — | Chat | loyaltyvip | - | —Skipped | — | — | — | Aug 23, 2025 | - | ||
| 07087798 | Cancel order request | Solved | Normal | — | bopisdamaged | 4h | ●Responded | 10/11 | — | — | Aug 17, 2025 | - | |||
| 03909289 | Restock alert for backorder | Open | High | — | appvip | - | —Skipped | — | — | — | Aug 13, 2025 | - | |||
| 09733866 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 2d 3h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | |||
| 76477441 | Item authenticity concern | Solved | Normal | — | damagedbopiswholesale | 9h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |||
| 95944743 | Insider tier issue | Solved | High | — | Chat | samplesdamagedloyalty | 1d 19h | ●Responded | 2/5 | — | — | Jul 30, 2025 | - | ||
| 65899762 | Price match request | Solved | Normal | — | Phone | fragrancevip | 9h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - | ||
| 80184665 | Price match request | Closed | Normal | — | damaged | 2d 8h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |||
| 17972275 | Store experience feedback | Pending | Normal | — | gift-cardinfluencersamples | - | —Skipped | — | — | — | Jul 14, 2025 | - | |||
| 08297709 | BOPIS order cancelled at store | Pending | High | — | — | - | —Skipped | — | — | — | Jul 6, 2025 | - | |||
| 00968394 | Refund not received | Closed | Normal | — | Chat | gift-carddamagedfragrance | 1h | ●Responded | 5/5 | — | — | Jul 5, 2025 | Jul 7, 2025 | ||
| 52187488 | Question about product ingredients | Solved | Low | — | samples | 3h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 64796013 | Cancel subscription / Auto-replenish | Solved | High | — | — | 3h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 44157077 | Store experience feedback | Solved | Normal | — | Chat | damagedshippingshade-match | 3h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | ||
| 47657741 | Cancel order request | Closed | Normal | — | Chat | fragrance | 2d 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 30, 2025 | ||
| 19474001 | App crashes at checkout | Closed | Low | — | Chat | vipappgift-card | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 27, 2025 | ||
| 37731413 | Wholesale order question | Open | Normal | — | influencerrefundfragrance | - | —Skipped | — | — | — | Jun 17, 2025 | - | |||
| 07565209 | App crashes at checkout | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |||
| 38563379 | Foundation match help | Closed | High | — | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 |