Ronald Connelly
hanna_kling43@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05472025 | App crashes at checkout | Solved | Normal | Ronald Connelly | — |  Katrina Johns | bopisloyalty | 1d 14h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 02773131 | Item authenticity concern | Solved | Normal | Ronald Connelly | — |  Garth Dooley | — | 14h | ●Responded | 4/5 | — | — | May 21, 2026 | - | |
| 44024290 | Missing items in shipment | Pending | Low | Ronald Connelly | — |  Jacklyn Dare | Chat | loyaltywholesaleinfluencer | - | —Skipped | — | — | — | May 8, 2026 | - |
| 33480878 | Question about product ingredients | Open | Low | Ronald Connelly | — |  Oscar O'Hara | Chat | vipbopisapp | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 99859068 | Return after 30-day window | Solved | Normal | Ronald Connelly | — |  Miss Amber Hintz Sr. | appinfluencershade-match | 4h | ⊘Not fired | — | — | — | Apr 20, 2026 | - | |
| 68077325 | Question about product ingredients | Solved | Low | Ronald Connelly | — |  Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 56943203 | Insider tier issue | Solved | Normal | Ronald Connelly | — |  Darryl Jacobi | Chat | fragrancevip | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - |
| 99579066 | Pro discount enrollment | Solved | High | Ronald Connelly | — |  Mr. Lonie Hudson | loyaltyapp | 5h | ●Responded | 4/5 | — | — | Apr 2, 2026 | - | |
| 34727486 | Gift card balance question | Solved | Low | Ronald Connelly | — | Darryl Jacobi | loyalty | 3h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 88778673 | BOPIS pickup not ready | Solved | Normal | Ronald Connelly | — |  Kaela Friesen | damaged | 10h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 10170831 | Lost package follow-up | Solved | Normal | Ronald Connelly | — |  Julie Hodkiewicz | Phone | shade-matchgift-card | 7d 4h | ●Responded | 2/5 | — | — | Mar 12, 2026 | - |
| 06495509 | Allergic reaction concern | Closed | High | Ronald Connelly | — |  Mr. Skyla Trantow | Chat | vip | 3h | ●Responded | 5/5 | — | — | Feb 28, 2026 | Mar 7, 2026 |
| 50683009 | Allergic reaction concern | Closed | Normal | Ronald Connelly | — |  Leonard Waters-Howell | Chat | shade-matchreturnsshipping | 1h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 13, 2026 |
| 37393540 | Influencer code not working | Closed | High | Ronald Connelly | — |  Steve O'Conner | shippingfragrance | 15h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |
| 91125237 | Missing samples in order | Solved | Normal | Ronald Connelly | — |  Kip Schroeder IV | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 53392007 | App crashes at checkout | Pending | Normal | Ronald Connelly | — | Vilma Gusikowski | Social | loyaltyvipdamaged | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 33022795 | Lost package follow-up | Solved | Low | Ronald Connelly | — | Steve O'Conner | loyaltyappsamples | 1d 17h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 01494139 | Question about product ingredients | Open | Low | Ronald Connelly | — | Mr. Skyla Trantow | Chat | gift-cardvipshade-match | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 03754492 | Influencer code not working | Solved | Normal | Ronald Connelly | — | Oscar O'Hara | Social | vip | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - |
| 24906229 | Price match request | Solved | Normal | Ronald Connelly | — | Leonard Waters-Howell | Chat | — | 6h | ●Responded | 3/5 | — | — | Nov 19, 2025 | - |
| 03712181 | Loyalty points not posting | Pending | Normal | Ronald Connelly | — | Mr. Lonie Hudson | refundapp | - | —Skipped | — | — | — | Nov 15, 2025 | - | |
| 28695674 | Lost package follow-up | Solved | Normal | Ronald Connelly | — |  Lily Raynor | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 02884954 | Influencer code not working | Closed | Normal | Ronald Connelly | — | Kip Schroeder IV | shade-matchdamagedwholesale | 4h | ⊘Not fired | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 48670384 | Address change after shipping | Solved | High | Ronald Connelly | — |  Ignatius Cummerata | bopisrefunddamaged | 23h | ●Responded | 9/11 | — | — | Oct 9, 2025 | - | |
| 34688439 | BOPIS order cancelled at store | Solved | Normal | Ronald Connelly | — |  Amely Pacocha | — | 19h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 25378404 | Insider tier issue | Solved | Normal | Ronald Connelly | — |  Yazmin Jast | wholesaleshippingloyalty | 2d 8h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 84842323 | Foundation match help | Solved | Normal | Ronald Connelly | — | Jacklyn Dare | damaged | 2h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | |
| 33865990 | Where is my order? | Open | Normal | Ronald Connelly | — |  Chaz Renner | Social | gift-cardwholesalevip | - | —Skipped | — | — | — | Sep 1, 2025 | - |
| 91834224 | Question about product ingredients | Closed | High | Ronald Connelly | — | Amely Pacocha | Chat | fragrancereturns | 4h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 97243083 | Item authenticity concern | Solved | Normal | Ronald Connelly | — | Chaz Renner | shade-match | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 59275066 | Allergic reaction concern | Solved | Normal | Ronald Connelly | — |  Tommy Kuvalis | Chat | appshipping | 16h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 17677629 | Lost package follow-up | Solved | Normal | Ronald Connelly | — | Vilma Gusikowski | Social | loyalty | 2h | ⊘Not fired | — | — | — | Aug 9, 2025 | - |
| 77238176 | Klarna / Afterpay split issue | Closed | Normal | Ronald Connelly | — | Mr. Skyla Trantow | shade-matchreturns | 13h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 15, 2025 | |
| 46602647 | Missing items in shipment | Closed | Normal | Ronald Connelly | — | Tommy Kuvalis | Chat | samplesloyalty | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 72828872 | Question about product ingredients | Pending | Normal | Ronald Connelly | — | Julie Hodkiewicz | loyalty | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 36455493 | Foundation match help | Solved | Normal | Ronald Connelly | — | Lily Raynor | returnsshade-match | 13h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 71827506 | BOPIS order cancelled at store | Pending | Normal | Ronald Connelly | — |  Dr. Mandy McLaughlin | refund | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 99104827 | Store experience feedback | Pending | High | Ronald Connelly | — | Dr. Mandy McLaughlin | samples | - | —Skipped | — | — | — | Jun 21, 2025 | - | |
| 76244316 | Where is my order? | Solved | Normal | Ronald Connelly | — | Miss Amber Hintz Sr. | Chat | samplesvip | 2d 19h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 96287778 | App login problem | Pending | High | Ronald Connelly | — | Dr. Mandy McLaughlin | Phone | samples | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 14249667 | Missing samples in order | Closed | Urgent | Ronald Connelly | — | Mr. Skyla Trantow | — | 8d 18h | ●Responded | 2/5 | — | — | Jun 16, 2025 | Jun 29, 2025 | |
| 97994352 | Order arrived damaged | Solved | High | Ronald Connelly | — | Miss Amber Hintz Sr. | gift-card | 5h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 87962898 | Discount code not working | Solved | Normal | Ronald Connelly | — | Tommy Kuvalis | Chat | loyalty | 2d | ●Responded | 4/5 | — | — | Jun 1, 2025 | - |
| 74423629 | Price match request | Solved | Low | Ronald Connelly | — | Darryl Jacobi | Phone | — | 2d 21h | ●Responded | 1/5 | — | — | May 26, 2025 | - |
| 47527704 | Wrong shade sent | Solved | High | Ronald Connelly | — | Chaz Renner | appvip | 3h | ○Sent, no reply | — | — | — | May 22, 2025 | - |