Mr. Estefania Lesch
june66@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86106439 | Influencer code not working | Closed | Normal | Mr. Estefania Lesch | — |  Vilma Gusikowski | Phone | bopis | 19h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 |
| 61483171 | BOPIS order cancelled at store | Solved | Low | Mr. Estefania Lesch | — |  Chaz Renner | Chat | appsamples | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 21093516 | Insider tier issue | Closed | Normal | Mr. Estefania Lesch | — |  Oscar O'Hara | Phone | samplesvipbopis | 2h | ○Sent, no reply | — | — | — | May 3, 2026 | May 9, 2026 |
| 47066830 | Wrong shade sent | Solved | Normal | Mr. Estefania Lesch | — |  Darryl Jacobi | shade-matchwholesale | 9d 23h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 45438260 | Insider tier issue | Closed | Normal | Mr. Estefania Lesch | — |  Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 20, 2026 |
| 32348280 | Gift card balance question | Solved | Normal | Mr. Estefania Lesch | — |  Ignatius Cummerata | gift-cardrefundvip | 2d 16h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 11026024 | Missing samples in order | Open | Normal | Mr. Estefania Lesch | — |  Leonard Waters-Howell | influencer | - | —Skipped | — | — | — | Apr 6, 2026 | - | |
| 89742696 | Shipping cost question | Closed | High | Mr. Estefania Lesch | — |  Dr. Mandy McLaughlin | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 7, 2026 |
| 54221856 | App crashes at checkout | Solved | Normal | Mr. Estefania Lesch | — |  Eula McKenzie | — | 21h | ●Responded | 5/5 | — | — | Mar 29, 2026 | - | |
| 83984050 | Shipping cost question | Solved | Normal | Mr. Estefania Lesch | — | Vilma Gusikowski | Phone | loyaltyvipbopis | 3h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 05407823 | Wholesale order question | Solved | Normal | Mr. Estefania Lesch | — |  Mr. Cade Senger | damaged | 5h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 47658714 | Wrong shade sent | Solved | Normal | Mr. Estefania Lesch | — |  Miss Amber Hintz Sr. | gift-card | 9h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 92827286 | Item authenticity concern | Closed | Urgent | Mr. Estefania Lesch | — | Vilma Gusikowski | shipping | 1d | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 4, 2026 | |
| 71160327 | Wholesale order question | Solved | Normal | Mr. Estefania Lesch | — |  Julie Hodkiewicz | Phone | shippingrefund | 6h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - |
| 03759115 | Klarna / Afterpay split issue | Solved | Normal | Mr. Estefania Lesch | — | Ignatius Cummerata | Phone | samplesshippinginfluencer | 3d 20h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 71776123 | Restock alert for backorder | Closed | Normal | Mr. Estefania Lesch | — |  Kaela Friesen | bopiswholesalefragrance | 19h | ●Responded | 5/5 | — | — | Feb 5, 2026 | Feb 12, 2026 | |
| 30597436 | App login problem | Solved | Low | Mr. Estefania Lesch | — | Mr. Cade Senger | Chat | damagedappbopis | 8d 12h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 49708954 | Return after 30-day window | Solved | High | Mr. Estefania Lesch | — |  Tommy Kuvalis | Chat | refundinfluencer | 4d 8h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 96322050 | Price match request | Solved | Normal | Mr. Estefania Lesch | — | Mr. Lonie Hudson | Chat | loyaltysamples | 6h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 87622306 | Missing items in shipment | Closed | Low | Mr. Estefania Lesch | — | Eula McKenzie | Social | shade-matchdamaged | 4h | ⊘Not fired | — | — | — | Nov 28, 2025 | Nov 30, 2025 |
| 46857758 | Order arrived damaged | Open | Normal | Mr. Estefania Lesch | — | Kaela Friesen | Phone | — | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 95359670 | Allergic reaction concern | Solved | Normal | Mr. Estefania Lesch | — | Leonard Waters-Howell | — | 7h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 45910263 | Store experience feedback | Open | Normal | Mr. Estefania Lesch | — |  Garth Dooley | Chat | apployalty | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 29754338 | Insider tier issue | Open | Normal | Mr. Estefania Lesch | — | Tommy Kuvalis | wholesalegift-card | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 36666961 | Missing items in shipment | Solved | Normal | Mr. Estefania Lesch | — | Tommy Kuvalis | Chat | — | 2h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 41662546 | Order arrived damaged | Pending | Normal | Mr. Estefania Lesch | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Sep 20, 2025 | - | |
| 25879133 | Gift card balance question | Solved | Normal | Mr. Estefania Lesch | — | Tommy Kuvalis | Social | — | 6h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 63901199 | Order arrived damaged | Solved | Normal | Mr. Estefania Lesch | — | Dr. Mandy McLaughlin | Social | influencerreturnsrefund | 3h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 56738377 | Where is my order? | Closed | Normal | Mr. Estefania Lesch | — | Eula McKenzie | Chat | vip | 13h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 1, 2025 |
| 79465169 | Shipping cost question | Solved | Normal | Mr. Estefania Lesch | — | Dr. Mandy McLaughlin | Phone | fragrancedamaged | 21h | ●Responded | 5/5 | — | — | Aug 25, 2025 | - |
| 83660210 | Where is my order? | Closed | Normal | Mr. Estefania Lesch | — | Tommy Kuvalis | shipping | 7d 12h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Sep 1, 2025 | |
| 19061561 | App login problem | Solved | Normal | Mr. Estefania Lesch | — |  Amely Pacocha | Chat | — | 1d 10h | ●Responded | 3/5 | — | — | Aug 14, 2025 | - |
| 13914334 | Influencer code not working | Solved | Normal | Mr. Estefania Lesch | — | Leonard Waters-Howell | loyalty | 2d 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 48733297 | Cancel order request | Pending | Normal | Mr. Estefania Lesch | — | Ignatius Cummerata | fragranceshipping | - | —Skipped | — | — | — | Aug 2, 2025 | - | |
| 83891939 | Klarna / Afterpay split issue | Pending | Normal | Mr. Estefania Lesch | — |  Steve O'Conner | bopisgift-carddamaged | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 59303454 | Item authenticity concern | Solved | Normal | Mr. Estefania Lesch | — | Amely Pacocha | Chat | returnsloyaltyrefund | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 99664971 | App crashes at checkout | Solved | Normal | Mr. Estefania Lesch | — | Steve O'Conner | Phone | returnsdamagedbopis | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - |
| 74763658 | Question about product ingredients | Closed | Normal | Mr. Estefania Lesch | — | Ignatius Cummerata | — | 4h | ●Responded | 10/11 | — | — | Jul 11, 2025 | Jul 18, 2025 | |
| 63922574 | Wrong shade sent | Pending | Normal | Mr. Estefania Lesch | — | Kaela Friesen | — | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 63374488 | Lost package follow-up | Solved | Normal | Mr. Estefania Lesch | — |  Kip Schroeder IV | refunddamagedfragrance | 3h | ⊘Not fired | — | — | — | Jul 8, 2025 | - | |
| 47611366 | Gift card balance question | Solved | Normal | Mr. Estefania Lesch | — | Oscar O'Hara | Social | shade-matchsamples | 4h | ⊘Not fired | — | — | — | Jun 21, 2025 | - |
| 01267732 | Insider tier issue | Solved | Urgent | Mr. Estefania Lesch | — |  Jacklyn Dare | Chat | samples | 2h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 73102952 | Discount code not working | Solved | Urgent | Mr. Estefania Lesch | — |  Yazmin Jast | damagedloyalty | 1d 5h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |