Charlotte Abernathy III
mya_sipes10@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58897663 | Missing items in shipment | Closed | Low | — | sampleswholesale | 7d 17h | ○Sent, no reply | — | — | — | May 18, 2026 | May 29, 2026 | |||
| 17538768 | Missing items in shipment | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 14, 2026 | - | ||
| 56168001 | Price match request | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | May 10, 2026 | May 11, 2026 | ||
| 03102391 | Shipping cost question | Solved | Normal | — | fragrance | 21h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 35295747 | Cancel order request | Solved | Normal | — | Chat | bopisloyaltyapp | 18h | ⊘Not fired | — | — | — | Apr 18, 2026 | - | ||
| 39532661 | Question about product ingredients | Solved | Normal | — | Chat | samplesrefundinfluencer | 11h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | ||
| 97329299 | Order arrived damaged | Solved | Normal | — | Social | returns | 8d 11h | ⊘Not fired | — | — | — | Apr 2, 2026 | - | ||
| 35464693 | Store experience feedback | Solved | Low | — | returnsgift-cardinfluencer | 15h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |||
| 99939560 | Insider tier issue | Closed | Normal | — | samples | 1d 22h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 19, 2026 | |||
| 31884402 | Where is my order? | Solved | Normal | — | Phone | refundshippingshade-match | 10h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 32100139 | Gift card balance question | Solved | Normal | — | Chat | — | 4h | ●Responded | 1/5 | — | — | Feb 17, 2026 | - | ||
| 94803540 | Klarna / Afterpay split issue | Solved | Normal | — | — | 6h | ●Responded | 10/11 | — | — | Feb 12, 2026 | - | |||
| 46397413 | Question about product ingredients | Solved | Normal | — | Chat | fragrancewholesaledamaged | 6h | ●Responded | 4/5 | — | — | Feb 11, 2026 | - | ||
| 48325882 | Gift card balance question | Closed | Low | — | Phone | app | 5h | ●Responded | 3/5 | — | — | Feb 4, 2026 | Feb 10, 2026 | ||
| 75842017 | Gift card balance question | Solved | High | — | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | ||
| 16644471 | Birthday gift not received | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |||
| 51968428 | Item authenticity concern | Pending | High | — | Phone | fragrance | - | —Skipped | — | — | — | Jan 12, 2026 | - | ||
| 56338051 | Birthday gift not received | Closed | Normal | — | bopisshade-matchsamples | 4h | ●Responded | 5/5 | — | — | Jan 10, 2026 | Jan 11, 2026 | |||
| 77388028 | Cancel subscription / Auto-replenish | Solved | Normal | — | refundinfluencerbopis | 22h | ●Responded | 4/5 | — | — | Dec 5, 2025 | - | |||
| 16938168 | Where is my order? | Solved | Normal | — | Chat | returns | 8d 18h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | ||
| 48620416 | Influencer code not working | Solved | High | — | Chat | shippingbopis | 20h | ●Responded | 9/11 | — | — | Nov 28, 2025 | - | ||
| 55792293 | Item authenticity concern | Solved | Low | — | wholesale | 8d 16h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 79654010 | BOPIS order cancelled at store | Open | Normal | — | gift-card | - | —Skipped | — | — | — | Oct 29, 2025 | - | |||
| 93295635 | Wrong shade sent | Closed | Normal | — | damagedloyalty | 7h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 30, 2025 | |||
| 27556219 | Cancel order request | Solved | Normal | — | Phone | refundloyalty | 17h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | ||
| 59675814 | Birthday gift not received | Solved | Normal | — | Chat | loyaltyrefundinfluencer | 3h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - | ||
| 16075973 | Missing samples in order | Solved | Low | — | returns | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 43623637 | Insider tier issue | Solved | Normal | — | returnswholesalebopis | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 88165921 | Missing samples in order | Open | Normal | — | Chat | refundsamples | - | —Skipped | — | — | — | Sep 4, 2025 | - | ||
| 41584840 | Loyalty points not posting | Open | High | — | shade-matchinfluencer | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 61840827 | Allergic reaction concern | Pending | Low | — | shade-matchgift-cardfragrance | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 68284968 | Loyalty points not posting | Solved | High | — | Chat | damagedshippingfragrance | 1d 21h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | ||
| 60552011 | Shipping cost question | Solved | High | — | gift-cardbopis | 7h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | |||
| 55007914 | Lost package follow-up | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Aug 1, 2025 | - | ||
| 88376708 | Pro discount enrollment | Solved | Urgent | — | returns | 2h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 46025964 | Allergic reaction concern | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - | |||
| 75185407 | Refund not received | Solved | Normal | — | damagedshipping | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 10474986 | Foundation match help | Pending | Low | — | Chat | fragrance | - | —Skipped | — | — | — | May 28, 2025 | - |