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CustomersCharlotte Abernathy III

Charlotte Abernathy III

mya_sipes10@yahoo.com
Tickets38Responses13
Showing 1 - 38 of 38
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
58897663Missing items in shipmentClosedLowCharlotte Abernathy III—Mr. Cade SengerEmail
sampleswholesale
7d 17h○Sent, no reply———May 18, 2026May 29, 2026
17538768Missing items in shipmentSolvedNormalCharlotte Abernathy III—Mr. Lonie HudsonChat—6h○Sent, no reply———May 14, 2026-
56168001Price match requestClosedNormalCharlotte Abernathy III—Leonard Waters-HowellChat—5h○Sent, no reply———May 10, 2026May 11, 2026
03102391Shipping cost questionSolvedNormalCharlotte Abernathy III—Katrina JohnsEmail
fragrance
21h○Sent, no reply———Apr 22, 2026-
35295747Cancel order requestSolvedNormalCharlotte Abernathy III—Eula McKenzieChat
bopisloyaltyapp
18h⊘Not fired———Apr 18, 2026-
39532661Question about product ingredientsSolvedNormalCharlotte Abernathy III—Darryl JacobiChat
samplesrefundinfluencer
11h○Sent, no reply———Apr 6, 2026-
97329299Order arrived damagedSolvedNormalCharlotte Abernathy III—Dr. Mandy McLaughlinSocial
returns
8d 11h⊘Not fired———Apr 2, 2026-
35464693Store experience feedbackSolvedLowCharlotte Abernathy III—Dr. Mandy McLaughlinEmail
returnsgift-cardinfluencer
15h●Responded5/5——Mar 31, 2026-
99939560Insider tier issueClosedNormalCharlotte Abernathy III—Kaela FriesenEmail
samples
1d 22h○Sent, no reply———Mar 13, 2026Mar 19, 2026
31884402Where is my order?SolvedNormalCharlotte Abernathy III—Vilma GusikowskiPhone
refundshippingshade-match
10h○Sent, no reply———Feb 27, 2026-
32100139Gift card balance questionSolvedNormalCharlotte Abernathy III—Chaz RennerChat—4h●Responded1/5——Feb 17, 2026-
94803540Klarna / Afterpay split issueSolvedNormalCharlotte Abernathy III—Jacklyn DareEmail—6h●Responded10/11——Feb 12, 2026-
46397413Question about product ingredientsSolvedNormalCharlotte Abernathy III—Miss Amber Hintz Sr.Chat
fragrancewholesaledamaged
6h●Responded4/5——Feb 11, 2026-
48325882Gift card balance questionClosedLowCharlotte Abernathy III—Ignatius CummerataPhone
app
5h●Responded3/5——Feb 4, 2026Feb 10, 2026
75842017Gift card balance questionSolvedHighCharlotte Abernathy III—Kaela FriesenChat
gift-card
4h○Sent, no reply———Jan 22, 2026-
16644471Birthday gift not receivedSolvedNormalCharlotte Abernathy III—Miss Amber Hintz Sr.Email—1h⊘Not fired———Jan 14, 2026-
51968428Item authenticity concernPendingHighCharlotte Abernathy III—Ignatius CummerataPhone
fragrance
-—Skipped———Jan 12, 2026-
56338051Birthday gift not receivedClosedNormalCharlotte Abernathy III—Leonard Waters-HowellEmail
bopisshade-matchsamples
4h●Responded5/5——Jan 10, 2026Jan 11, 2026
77388028Cancel subscription / Auto-replenishSolvedNormalCharlotte Abernathy III—Julie HodkiewiczEmail
refundinfluencerbopis
22h●Responded4/5——Dec 5, 2025-
16938168Where is my order?SolvedNormalCharlotte Abernathy III—Eula McKenzieChat
returns
8d 18h⊘Not fired———Nov 28, 2025-
48620416Influencer code not workingSolvedHighCharlotte Abernathy III—Steve O'ConnerChat
shippingbopis
20h●Responded9/11——Nov 28, 2025-
55792293Item authenticity concernSolvedLowCharlotte Abernathy III—Yazmin JastEmail
wholesale
8d 16h○Sent, no reply———Nov 13, 2025-
79654010BOPIS order cancelled at storeOpenNormalCharlotte Abernathy III—Lily RaynorEmail
gift-card
-—Skipped———Oct 29, 2025-
93295635Wrong shade sentClosedNormalCharlotte Abernathy III—Oscar O'HaraEmail
damagedloyalty
7h●Responded5/5——Oct 24, 2025Oct 30, 2025
27556219Cancel order requestSolvedNormalCharlotte Abernathy III—Eula McKenziePhone
refundloyalty
17h○Sent, no reply———Oct 7, 2025-
59675814Birthday gift not receivedSolvedNormalCharlotte Abernathy III—Garth DooleyChat
loyaltyrefundinfluencer
3h●Responded5/5——Sep 17, 2025-
16075973Missing samples in orderSolvedLowCharlotte Abernathy III—Darryl JacobiEmail
returns
5h○Sent, no reply———Sep 10, 2025-
43623637Insider tier issueSolvedNormalCharlotte Abernathy III—Lily RaynorEmail
returnswholesalebopis
3h○Sent, no reply———Sep 5, 2025-
88165921Missing samples in orderOpenNormalCharlotte Abernathy III—Mr. Skyla TrantowChat
refundsamples
-—Skipped———Sep 4, 2025-
41584840Loyalty points not postingOpenHighCharlotte Abernathy III—Tommy KuvalisEmail
shade-matchinfluencer
-—Skipped———Aug 22, 2025-
61840827Allergic reaction concernPendingLowCharlotte Abernathy III—Mr. Cade SengerEmail
shade-matchgift-cardfragrance
-—Skipped———Aug 19, 2025-
68284968Loyalty points not postingSolvedHighCharlotte Abernathy III—Vilma GusikowskiChat
damagedshippingfragrance
1d 21h●Responded4/5——Aug 13, 2025-
60552011Shipping cost questionSolvedHighCharlotte Abernathy III—Steve O'ConnerEmail
gift-cardbopis
7h●Responded5/5——Aug 12, 2025-
55007914Lost package follow-upPendingNormalCharlotte Abernathy III—Ignatius CummerataChat
loyalty
-—Skipped———Aug 1, 2025-
88376708Pro discount enrollmentSolvedUrgentCharlotte Abernathy III—Kaela FriesenEmail
returns
2h○Sent, no reply———Jun 19, 2025-
46025964Allergic reaction concernSolvedNormalCharlotte Abernathy III—Yazmin JastEmail—3h●Responded5/5——Jun 6, 2025-
75185407Refund not receivedSolvedNormalCharlotte Abernathy III—Dr. Mandy McLaughlinEmail
damagedshipping
3h○Sent, no reply———May 30, 2025-
10474986Foundation match helpPendingLowCharlotte Abernathy III—Ignatius CummerataChat
fragrance
-—Skipped———May 28, 2025-
Page 1 of 1

Properties

Customer
Name
Charlotte Abernathy III
Email
mya_sipes10@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
1,942
Lifetime spend
—
Last purchase
May 9, 2026
Skin tone
light-medium
Foundation shade
29P
Skin concerns
—
Allergies / restrictions
paraben-free
Favorite brands
Olaplex, Glossier, Diptyque, Charlotte Tilbury
YTD spend
1,629
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
240
Total orders
—
Preferred category
—
Tickets
Tickets
38
Last seen
May 18, 2026
Responses
Avg rating
5.00