Shaun Braun Sr.
lexie_russel@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27563235 | Discount code not working | Closed | Low | Shaun Braun Sr. | — |  Faith Hilll | Chat | vipwholesalereturns | 6h | ●Responded | 10/11 | — | — | May 22, 2026 | May 24, 2026 |
| 03646908 | Restock alert for backorder | Open | Normal | Shaun Braun Sr. | — |  Amely Pacocha | wholesalevipshade-match | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 63031512 | Return after 30-day window | Pending | Normal | Shaun Braun Sr. | — |  Leonard Waters-Howell | Chat | damagedvip | - | —Skipped | — | — | — | May 13, 2026 | - |
| 75513500 | Discount code not working | Pending | Normal | Shaun Braun Sr. | — |  Mr. Skyla Trantow | bopisrefundapp | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 78484106 | Cancel order request | Pending | Low | Shaun Braun Sr. | — | Leonard Waters-Howell | Chat | returns | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 94183340 | Wholesale order question | Pending | High | Shaun Braun Sr. | — |  Yazmin Jast | loyaltywholesaleinfluencer | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 42417726 | Question about product ingredients | Solved | Normal | Shaun Braun Sr. | — |  Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 62600118 | Pro discount enrollment | Solved | High | Shaun Braun Sr. | — |  Lily Raynor | wholesaleloyalty | 2h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | |
| 45495408 | Klarna / Afterpay split issue | Solved | Low | Shaun Braun Sr. | — |  Chaz Renner | Chat | gift-cardviprefund | 19h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 49312002 | Question about product ingredients | Solved | High | Shaun Braun Sr. | — |  Kip Schroeder IV | shade-matchdamaged | 4h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 93501493 | Wholesale order question | Closed | High | Shaun Braun Sr. | — | Eula McKenzie | Chat | shade-matchreturnsapp | 6h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 9, 2026 |
| 45183145 | Wrong shade sent | Closed | Low | Shaun Braun Sr. | — |  Jacklyn Dare | damagedshippingshade-match | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 9, 2026 | |
| 33474449 | Cancel order request | Closed | Normal | Shaun Braun Sr. | — |  Ignatius Cummerata | Social | appshipping | 12h | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 16, 2026 |
| 04314711 | Pro discount enrollment | Solved | High | Shaun Braun Sr. | — | Chaz Renner | Chat | — | 4d 19h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 21677225 | Missing items in shipment | Solved | Low | Shaun Braun Sr. | — | Chaz Renner | shade-matchsamples | 1h | ●Responded | 4/5 | — | — | Jan 6, 2026 | - | |
| 15373095 | BOPIS pickup not ready | Closed | Normal | Shaun Braun Sr. | — | Amely Pacocha | Social | bopis | 10h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 6, 2026 |
| 49653207 | Loyalty points not posting | Solved | Low | Shaun Braun Sr. | — | Mr. Skyla Trantow | Chat | vip | 20h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 73312879 | Loyalty points not posting | Solved | Low | Shaun Braun Sr. | — | Amely Pacocha | — | 1h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 81532367 | Wrong shade sent | Solved | Normal | Shaun Braun Sr. | — | Chaz Renner | Chat | samplesbopisshipping | 2d 10h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 00332998 | Wholesale order question | Solved | Normal | Shaun Braun Sr. | — |  Kaela Friesen | app | 22h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 34747494 | Refund not received | Closed | Normal | Shaun Braun Sr. | — | Ignatius Cummerata | influencer | 2d 22h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 50201680 | BOPIS pickup not ready | Solved | High | Shaun Braun Sr. | — |  Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 96943289 | Insider tier issue | Closed | Normal | Shaun Braun Sr. | — | Ignatius Cummerata | Chat | gift-cardshippingsamples | 4h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 23, 2025 |
| 05434965 | Allergic reaction concern | Solved | Normal | Shaun Braun Sr. | — | Chaz Renner | — | 12h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 70920604 | Return after 30-day window | Solved | High | Shaun Braun Sr. | — |  Miss Amber Hintz Sr. | Chat | sampleswholesale | 15h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 67792950 | Price match request | Open | Normal | Shaun Braun Sr. | — | Leonard Waters-Howell | appshipping | - | —Skipped | — | — | — | Oct 21, 2025 | - | |
| 52819487 | Store experience feedback | Solved | Normal | Shaun Braun Sr. | — | Eula McKenzie | samplesfragrancerefund | 19h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 07079155 | Lost package follow-up | Open | Normal | Shaun Braun Sr. | — | Ignatius Cummerata | Chat | returnsdamaged | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 02408988 | BOPIS order cancelled at store | Pending | Urgent | Shaun Braun Sr. | — |  Katrina Johns | fragrancerefundapp | - | —Skipped | — | — | — | Sep 25, 2025 | - | |
| 86777395 | Foundation match help | Pending | Normal | Shaun Braun Sr. | — |  Tommy Kuvalis | gift-cardapprefund | - | —Skipped | — | — | — | Sep 21, 2025 | - | |
| 03787942 | Address change after shipping | Solved | Normal | Shaun Braun Sr. | — |  Dr. Mandy McLaughlin | Chat | loyaltysamples | 7d 22h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 88342241 | Refund not received | Solved | Normal | Shaun Braun Sr. | — | Miss Amber Hintz Sr. | — | 1d 20h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 39578008 | Item authenticity concern | Solved | Normal | Shaun Braun Sr. | — | Kaela Friesen | — | 2h | ●Responded | 10/11 | — | — | Sep 5, 2025 | - | |
| 27816414 | Price match request | Closed | Normal | Shaun Braun Sr. | — | Tommy Kuvalis | fragrance | 22h | ●Responded | 5/5 | — | — | Aug 19, 2025 | Aug 22, 2025 | |
| 22178676 | Order arrived damaged | Solved | Normal | Shaun Braun Sr. | — | Yazmin Jast | loyaltysamples | 17h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | |
| 76919109 | Refund not received | Closed | Normal | Shaun Braun Sr. | — |  Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 | |
| 06204117 | Cancel order request | Pending | Urgent | Shaun Braun Sr. | — | Darryl Jacobi | fragrance | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 37340376 | Return after 30-day window | Closed | Normal | Shaun Braun Sr. | — |  Mr. Lonie Hudson | samples | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 04374599 | Insider tier issue | Pending | Low | Shaun Braun Sr. | — | Leonard Waters-Howell | wholesalebopis | - | —Skipped | — | — | — | Jul 10, 2025 | - | |
| 96363617 | Loyalty points not posting | Pending | Normal | Shaun Braun Sr. | — |  Steve O'Conner | Chat | shipping | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 65913389 | Wholesale order question | Solved | Normal | Shaun Braun Sr. | — | Faith Hilll | Chat | shippinggift-card | 12h | ●Responded | 5/5 | — | — | Jun 26, 2025 | - |
| 20258646 | Loyalty points not posting | Solved | Normal | Shaun Braun Sr. | — | Dr. Mandy McLaughlin | vipsamplesshade-match | 17h | ⊘Not fired | — | — | — | May 24, 2025 | - |