Clinton Wolf
steven49@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59803607 | Wrong shade sent | Solved | Normal | — | damagedfragrance | 4h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |||
| 31613425 | Lost package follow-up | Solved | Normal | — | Chat | gift-cardfragranceapp | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 78102417 | Shipping cost question | Closed | Normal | — | Chat | returns | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | May 19, 2026 | ||
| 44797647 | Shipping cost question | Pending | Low | — | — | - | —Skipped | — | — | — | May 10, 2026 | - | |||
| 41482606 | BOPIS order cancelled at store | Closed | High | — | Chat | shippingreturns | 14h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | ||
| 42610709 | Cancel order request | Solved | Low | — | Phone | fragrancebopis | 7h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 33850812 | Address change after shipping | Closed | Low | — | damaged | 23h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | |||
| 14919948 | Where is my order? | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | May 4, 2026 | - | ||
| 61040815 | BOPIS order cancelled at store | Solved | Normal | — | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 44402632 | Missing samples in order | Solved | High | — | returnswholesalefragrance | 16h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |||
| 20805185 | Question about product ingredients | Solved | High | — | influencergift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 93795656 | Birthday gift not received | Closed | Normal | — | wholesalevip | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 26, 2026 | |||
| 21283322 | Address change after shipping | Solved | Normal | — | refundbopis | 8d 22h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 78239075 | Insider tier issue | Solved | Low | — | — | 16h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |||
| 96040822 | BOPIS order cancelled at store | Closed | Normal | — | — | 2d 1h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 16, 2026 | |||
| 39389100 | Lost package follow-up | Solved | Normal | — | damaged | 4h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 45273239 | Insider tier issue | Solved | High | — | — | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 85259338 | Wholesale order question | Closed | Normal | — | wholesale | 14h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 29, 2026 | |||
| 37080047 | Loyalty points not posting | Closed | Normal | — | shipping | 2d 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | |||
| 13937527 | Klarna / Afterpay split issue | Open | Normal | — | returnsshade-matchwholesale | - | —Skipped | — | — | — | Jan 11, 2026 | - | |||
| 37247698 | Discount code not working | Closed | High | — | bopisvipdamaged | 1h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 1, 2026 | |||
| 85993162 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | samplesfragrance | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 | ||
| 37894086 | Loyalty points not posting | Solved | Normal | — | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | ||
| 59912847 | Allergic reaction concern | Open | High | — | samplesreturnsinfluencer | - | —Skipped | — | — | — | Nov 29, 2025 | - | |||
| 57741389 | Klarna / Afterpay split issue | Closed | Normal | — | shade-match | 20h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 28, 2025 | |||
| 49526557 | BOPIS pickup not ready | Pending | Normal | — | Social | gift-cardwholesale | - | —Skipped | — | — | — | Nov 7, 2025 | - | ||
| 89026098 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 68280453 | BOPIS pickup not ready | Pending | Normal | — | shade-matchvip | - | —Skipped | — | — | — | Nov 2, 2025 | - | |||
| 57580776 | Foundation match help | Closed | Normal | — | influencerbopissamples | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 25, 2025 | |||
| 10181270 | Missing samples in order | Solved | Normal | — | bopis | 4h | ●Responded | 4/5 | — | — | Oct 22, 2025 | - | |||
| 78456128 | Discount code not working | Closed | Normal | — | Chat | — | 1d 18h | ⊘Not fired | — | — | — | Oct 11, 2025 | Oct 19, 2025 | ||
| 14774198 | Wrong shade sent | Pending | Low | — | refund | - | —Skipped | — | — | — | Oct 1, 2025 | - | |||
| 29940119 | Order arrived damaged | Solved | Normal | — | returnsloyaltydamaged | 6h | ●Responded | 2/5 | — | — | Sep 26, 2025 | - | |||
| 69674198 | Klarna / Afterpay split issue | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |||
| 47766105 | Lost package follow-up | Solved | High | — | — | 3h | ●Responded | 5/5 | — | — | Aug 31, 2025 | - | |||
| 60193030 | BOPIS order cancelled at store | Solved | Normal | — | Chat | wholesalesamplesbopis | 1d 7h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | ||
| 59818381 | Cancel order request | Closed | Normal | — | Chat | bopisreturnssamples | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 13, 2025 | ||
| 85840876 | Item authenticity concern | Closed | Normal | — | samplesinfluencer | 7d 20h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 6, 2025 | |||
| 23188384 | Price match request | Pending | Normal | — | Chat | gift-cardapp | - | —Skipped | — | — | — | Jul 25, 2025 | - | ||
| 54684727 | Klarna / Afterpay split issue | Solved | Normal | — | loyaltybopis | 5h | ⊘Not fired | — | — | — | Jul 15, 2025 | - | |||
| 95913526 | App crashes at checkout | Solved | High | — | Chat | vipgift-card | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | ||
| 82459666 | Store experience feedback | Solved | Normal | — | samplesfragrance | 8h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 52308528 | Influencer code not working | Solved | High | — | gift-cardbopis | 3h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |||
| 17864155 | Lost package follow-up | Closed | Normal | — | samples | 1h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 13, 2025 | |||
| 58056970 | BOPIS pickup not ready | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |||
| 86170207 | Cancel order request | Solved | Normal | — | damaged | 5h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |