Caesar Bednar
eva72@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98657669 | Discount code not working | Solved | High | — | — | 1d 10h | ⊘Not fired | — | — | — | May 20, 2026 | - | |||
| 48339633 | Cancel order request | Solved | Normal | — | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | May 18, 2026 | - | ||
| 62695827 | Missing items in shipment | Pending | Normal | — | refundshade-matchreturns | - | —Skipped | — | — | — | May 6, 2026 | - | |||
| 80737936 | Cancel order request | Closed | Normal | — | Chat | fragranceapployalty | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 20, 2026 | ||
| 30136299 | Refund not received | Solved | Normal | — | — | 4h | ●Responded | 9/11 | — | — | Mar 19, 2026 | - | |||
| 42189015 | Restock alert for backorder | Solved | Normal | — | refund | 4h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 78298262 | BOPIS pickup not ready | Solved | Normal | — | Chat | influencershade-match | 7d 22h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 78452624 | Wholesale order question | Solved | Normal | — | Chat | returns | 7h | ⊘Not fired | — | — | — | Mar 11, 2026 | - | ||
| 14706747 | Loyalty points not posting | Solved | High | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 95590983 | Order arrived damaged | Solved | High | — | Chat | fragrancevip | 4h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | ||
| 27078903 | App login problem | Solved | Low | — | influencervip | 1d 21h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | |||
| 42530542 | BOPIS pickup not ready | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 19, 2026 | - | ||
| 35696159 | Order arrived damaged | Closed | Normal | — | returnsdamaged | 2h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 13, 2026 | |||
| 33416585 | Item authenticity concern | Solved | Normal | — | loyaltysamplesinfluencer | 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |||
| 25268770 | Shipping cost question | Solved | Low | — | Phone | apprefund | 2h | ●Responded | 3/5 | — | — | Feb 2, 2026 | - | ||
| 83783752 | Birthday gift not received | Pending | Normal | — | refund | - | —Skipped | — | — | — | Jan 31, 2026 | - | |||
| 05896562 | Lost package follow-up | Solved | Normal | — | fragranceshippingloyalty | 1d 21h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |||
| 92166254 | Missing items in shipment | Solved | Normal | — | loyalty | 8d 7h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |||
| 46976510 | Question about product ingredients | Solved | Normal | — | loyaltygift-cardinfluencer | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | |||
| 54104694 | App crashes at checkout | Solved | Normal | — | Chat | — | 7d 14h | ●Responded | 1/5 | — | — | Jan 7, 2026 | - | ||
| 84453917 | Gift card balance question | Solved | Urgent | — | Phone | loyaltyreturns | 1h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | ||
| 48131276 | Where is my order? | Pending | Normal | — | Chat | samples | - | —Skipped | — | — | — | Dec 31, 2025 | - | ||
| 88319704 | App crashes at checkout | Solved | Normal | — | shade-matchloyalty | 2d 10h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | |||
| 64753111 | Influencer code not working | Solved | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | ||
| 30157272 | Loyalty points not posting | Closed | Normal | — | — | 2h | ●Responded | 1/5 | — | — | Dec 9, 2025 | Dec 14, 2025 | |||
| 30510193 | Allergic reaction concern | Solved | Low | — | Social | refundgift-card | 20h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | ||
| 48070769 | Wholesale order question | Solved | Normal | — | influencer | 5d 16h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |||
| 77837911 | Item authenticity concern | Pending | Urgent | — | Social | fragrancevipshipping | - | —Skipped | — | — | — | Nov 29, 2025 | - | ||
| 69163378 | Loyalty points not posting | Solved | Normal | — | loyaltyinfluencerbopis | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |||
| 16348762 | Cancel order request | Pending | Low | — | vip | - | —Skipped | — | — | — | Nov 19, 2025 | - | |||
| 08338700 | Gift card balance question | Solved | High | — | Chat | returns | 5h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 47816620 | Birthday gift not received | Closed | Normal | — | Chat | loyaltyreturns | 13h | ●Responded | 9/11 | — | — | Oct 23, 2025 | Oct 27, 2025 | ||
| 28607154 | Wholesale order question | Closed | Low | — | Social | gift-cardvip | 18h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 | ||
| 49927466 | Wholesale order question | Solved | Normal | — | Chat | shade-matchvipsamples | 1h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | ||
| 73293256 | Allergic reaction concern | Solved | High | — | apployaltyrefund | 3h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 88112439 | Missing items in shipment | Solved | Normal | — | Chat | apprefund | 23h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | ||
| 08262191 | Question about product ingredients | Solved | Normal | — | refundappwholesale | 16h | ●Responded | 5/5 | — | — | Sep 21, 2025 | - | |||
| 76870929 | Return after 30-day window | Pending | Normal | — | influencershippingfragrance | - | —Skipped | — | — | — | Sep 17, 2025 | - | |||
| 96026627 | Allergic reaction concern | Solved | Normal | — | Chat | gift-carddamaged | 1d 16h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | ||
| 73636132 | Refund not received | Solved | Normal | — | Chat | shippingreturnsshade-match | 4d 6h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | ||
| 00404287 | Where is my order? | Closed | Low | — | damagedrefund | 1d 7h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 23, 2025 | |||
| 61696958 | Refund not received | Closed | High | — | Chat | app | 1d | ●Responded | 3/5 | — | — | Aug 8, 2025 | Aug 16, 2025 | ||
| 74703352 | App crashes at checkout | Closed | Normal | — | shippingdamaged | 3d | ●Responded | 1/5 | — | — | Aug 7, 2025 | Aug 12, 2025 | |||
| 01948361 | Store experience feedback | Solved | Normal | — | Chat | — | 3d 4h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 86183281 | Missing items in shipment | Pending | High | — | wholesalegift-carddamaged | - | —Skipped | — | — | — | Jul 28, 2025 | - | |||
| 15162023 | Gift card balance question | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 45789761 | Order arrived damaged | Solved | Low | — | gift-cardshade-match | 2d 21h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 86656780 | Birthday gift not received | Solved | Normal | — | Chat | influencerbopis | 1d 5h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 60727766 | Wholesale order question | Solved | Low | — | Phone | wholesalesamples | 5h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - | ||
| 17603859 | Pro discount enrollment | Closed | Normal | — | Chat | gift-cardvip | 8h | ○Sent, no reply | — | — | — | May 29, 2025 | May 31, 2025 |