Mrs. Ernestine Kassulke MD
everett47@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14824159 | Lost package follow-up | Solved | Low | Mrs. Ernestine Kassulke MD | — |  Faith Hilll | fragrance | 6h | ●Responded | 4/5 | — | — | May 22, 2026 | - | |
| 79357373 | Klarna / Afterpay split issue | Closed | High | Mrs. Ernestine Kassulke MD | — |  Mr. Lonie Hudson | Chat | — | 6h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 |
| 05476675 | Discount code not working | Closed | Normal | Mrs. Ernestine Kassulke MD | — |  Miss Amber Hintz Sr. | samplesapp | 21h | ○Sent, no reply | — | — | — | May 9, 2026 | May 15, 2026 | |
| 59137712 | App login problem | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Kip Schroeder IV | app | 1d 4h | ⊘Not fired | — | — | — | May 8, 2026 | - | |
| 69840528 | Pro discount enrollment | Solved | Low | Mrs. Ernestine Kassulke MD | — |  Dr. Mandy McLaughlin | returns | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 54772733 | Missing items in shipment | Solved | Low | Mrs. Ernestine Kassulke MD | — |  Katrina Johns | Phone | app | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 86014304 | Foundation match help | Closed | Normal | Mrs. Ernestine Kassulke MD | — |  Garth Dooley | Social | — | 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 47299102 | Influencer code not working | Closed | Urgent | Mrs. Ernestine Kassulke MD | — |  Kaela Friesen | Chat | samples | 2d 17h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 17, 2026 |
| 05786049 | Restock alert for backorder | Solved | Low | Mrs. Ernestine Kassulke MD | — |  Jacklyn Dare | influencerfragrance | 8h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 13285127 | Gift card balance question | Closed | Normal | Mrs. Ernestine Kassulke MD | — |  Eula McKenzie | Chat | — | 22h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 15, 2026 |
| 41031350 | Wholesale order question | Closed | Urgent | Mrs. Ernestine Kassulke MD | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 1, 2026 | |
| 82971245 | Foundation match help | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Kip Schroeder IV | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 56659200 | Question about product ingredients | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Tommy Kuvalis | Chat | returns | 1d 11h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 81253524 | Restock alert for backorder | Pending | Normal | Mrs. Ernestine Kassulke MD | — | Katrina Johns | — | - | —Skipped | — | — | — | Mar 3, 2026 | - | |
| 84906997 | Cancel order request | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Katrina Johns | loyaltygift-cardshipping | 6h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 57094798 | App crashes at checkout | Solved | Low | Mrs. Ernestine Kassulke MD | — | Faith Hilll | shade-matchshippingreturns | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 88300562 | Return after 30-day window | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Mr. Skyla Trantow | samples | 1d | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 27952813 | Missing samples in order | Pending | Normal | Mrs. Ernestine Kassulke MD | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Feb 19, 2026 | - | |
| 40584930 | Gift card balance question | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Lily Raynor | Chat | — | 11h | ⊘Not fired | — | — | — | Feb 15, 2026 | - |
| 55005543 | Cancel order request | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Faith Hilll | — | 4h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 15286285 | Return after 30-day window | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Kaela Friesen | influencer | 2h | ●Responded | 10/11 | — | — | Feb 4, 2026 | - | |
| 99365116 | Influencer code not working | Closed | Low | Mrs. Ernestine Kassulke MD | — | Faith Hilll | returnsvip | 2d 7h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 11, 2026 | |
| 77798900 | Wholesale order question | Solved | High | Mrs. Ernestine Kassulke MD | — |  Ignatius Cummerata | Chat | shippingvipgift-card | 8h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - |
| 52583057 | Wholesale order question | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Katrina Johns | influencerdamagedgift-card | 1h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - | |
| 65776934 | Pro discount enrollment | Solved | High | Mrs. Ernestine Kassulke MD | — |  Mr. Cade Senger | — | 18h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 09462126 | Price match request | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Vilma Gusikowski | Chat | — | 4h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - |
| 79089149 | Missing items in shipment | Closed | Normal | Mrs. Ernestine Kassulke MD | — |  Darryl Jacobi | — | 1d 5h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Dec 30, 2025 | |
| 90967850 | Birthday gift not received | Solved | Urgent | Mrs. Ernestine Kassulke MD | — | Jacklyn Dare | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 98701331 | Cancel order request | Closed | Normal | Mrs. Ernestine Kassulke MD | — | Katrina Johns | wholesalebopisloyalty | 19h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 19, 2025 | |
| 57709060 | Wrong shade sent | Pending | Low | Mrs. Ernestine Kassulke MD | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 27893515 | App crashes at checkout | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Mr. Lonie Hudson | Chat | apprefundloyalty | 1h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 50096267 | Cancel subscription / Auto-replenish | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Kaela Friesen | bopis | 2h | ●Responded | 9/11 | — | — | Dec 4, 2025 | - | |
| 81571074 | Birthday gift not received | Solved | High | Mrs. Ernestine Kassulke MD | — | Ignatius Cummerata | Chat | samplesinfluencer | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - |
| 81975773 | Address change after shipping | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Vilma Gusikowski | Chat | loyaltygift-cardwholesale | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 34381259 | BOPIS pickup not ready | Pending | Normal | Mrs. Ernestine Kassulke MD | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Nov 15, 2025 | - | |
| 26284278 | Wholesale order question | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Lily Raynor | — | 1h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 90496912 | App crashes at checkout | Solved | High | Mrs. Ernestine Kassulke MD | — |  Mr. Eliza Gerhold IV | Chat | bopisinfluencerfragrance | 20h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - |
| 15210555 | Foundation match help | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Faith Hilll | wholesaleshade-matchfragrance | 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 84009215 | Foundation match help | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Miss Amber Hintz Sr. | Phone | returns | 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 76483421 | Price match request | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Yazmin Jast | bopisdamaged | 7d 10h | ●Responded | 2/5 | — | — | Sep 10, 2025 | - | |
| 26463438 | Restock alert for backorder | Closed | Normal | Mrs. Ernestine Kassulke MD | — | Faith Hilll | Social | — | 1h | ⊘Not fired | — | — | — | Sep 10, 2025 | Sep 13, 2025 |
| 25563523 | Discount code not working | Solved | Normal | Mrs. Ernestine Kassulke MD | — |  Amely Pacocha | bopisloyaltyshipping | 3h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 74590419 | Missing samples in order | Closed | Low | Mrs. Ernestine Kassulke MD | — | Mr. Cade Senger | vip | 1d 8h | ●Responded | 4/5 | — | — | Aug 29, 2025 | Sep 6, 2025 | |
| 59001083 | Cancel subscription / Auto-replenish | Solved | High | Mrs. Ernestine Kassulke MD | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 85850496 | Insider tier issue | Closed | High | Mrs. Ernestine Kassulke MD | — | Steve O'Conner | Chat | wholesalebopisfragrance | 7h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 36936826 | Where is my order? | Solved | Low | Mrs. Ernestine Kassulke MD | — |  Leonard Waters-Howell | fragrance | 17h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 63053154 | Discount code not working | Solved | Normal | Mrs. Ernestine Kassulke MD | — | Eula McKenzie | Chat | bopisinfluencer | 6h | ●Responded | 1/5 | — | — | Jul 28, 2025 | - |
| 62943067 | Shipping cost question | Pending | Normal | Mrs. Ernestine Kassulke MD | — | Garth Dooley | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 81384611 | Insider tier issue | Closed | Normal | Mrs. Ernestine Kassulke MD | — | Katrina Johns | shippingreturnsvip | 15h | ●Responded | 5/5 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 85805386 | Wrong shade sent | Closed | High | Mrs. Ernestine Kassulke MD | — | Kaela Friesen | Social | — | 14h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 |