Brandt Legros
shaun_halvorson31@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33329872 | Store experience feedback | Solved | Normal | Brandt Legros | — |  Faith Hilll | Chat | influencershipping | 6h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - |
| 01891562 | Missing samples in order | Closed | Low | Brandt Legros | — |  Miss Amber Hintz Sr. | gift-carddamaged | 2h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 23, 2026 | |
| 82674804 | Where is my order? | Solved | Urgent | Brandt Legros | — | Faith Hilll | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 30090209 | Cancel order request | Solved | Normal | Brandt Legros | — |  Dr. Mandy McLaughlin | Chat | — | 2d 22h | ⊘Not fired | — | — | — | Mar 26, 2026 | - |
| 23378588 | Order arrived damaged | Closed | Normal | Brandt Legros | — | Faith Hilll | fragranceinfluencerdamaged | 11h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 | |
| 42916397 | Item authenticity concern | Solved | Normal | Brandt Legros | — |  Mr. Skyla Trantow | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 01091607 | Question about product ingredients | Solved | Urgent | Brandt Legros | — |  Jacklyn Dare | Chat | shade-match | 15h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - |
| 01684450 | App login problem | Solved | High | Brandt Legros | — |  Julie Hodkiewicz | Chat | shippinggift-cardshade-match | 7h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 20265466 | Gift card balance question | Solved | Normal | Brandt Legros | — |  Amely Pacocha | — | 2h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - | |
| 43414026 | BOPIS order cancelled at store | Solved | Low | Brandt Legros | — |  Yazmin Jast | — | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 23931388 | Shipping cost question | Solved | High | Brandt Legros | — |  Oscar O'Hara | bopisappsamples | 2h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 15948257 | Wrong shade sent | Closed | Low | Brandt Legros | — |  Leonard Waters-Howell | Chat | gift-cardshippingsamples | 2d 15h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 26, 2026 |
| 14073865 | Address change after shipping | Solved | Normal | Brandt Legros | — |  Darryl Jacobi | Social | vipinfluencerreturns | 6h | ⊘Not fired | — | — | — | Jan 11, 2026 | - |
| 63607388 | Gift card balance question | Pending | Normal | Brandt Legros | — |  Mr. Eliza Gerhold IV | Chat | wholesaleloyaltyvip | - | —Skipped | — | — | — | Dec 13, 2025 | - |
| 02389437 | Birthday gift not received | Closed | Normal | Brandt Legros | — |  Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 14, 2025 | |
| 05975894 | Cancel subscription / Auto-replenish | Pending | Urgent | Brandt Legros | — |  Mr. Cade Senger | loyaltygift-card | - | —Skipped | — | — | — | Dec 12, 2025 | - | |
| 19381132 | Item authenticity concern | Closed | Normal | Brandt Legros | — |  Tommy Kuvalis | Social | refundsamples | 17h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 17, 2025 |
| 01071065 | Order arrived damaged | Pending | Low | Brandt Legros | — | Mr. Skyla Trantow | wholesalereturns | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 89442314 | BOPIS order cancelled at store | Pending | Normal | Brandt Legros | — |  Eula McKenzie | Chat | returnssamples | - | —Skipped | — | — | — | Dec 10, 2025 | - |
| 95656357 | BOPIS pickup not ready | Closed | Normal | Brandt Legros | — |  Kaela Friesen | — | 12h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 65707922 | Return after 30-day window | Solved | High | Brandt Legros | — |  Vilma Gusikowski | refundvipinfluencer | 9h | ●Responded | 7/11 | — | — | Nov 28, 2025 | - | |
| 86549198 | Allergic reaction concern | Open | Normal | Brandt Legros | — |  Steve O'Conner | sampleswholesalebopis | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 34065817 | Birthday gift not received | Solved | Normal | Brandt Legros | — | Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 34035380 | Pro discount enrollment | Solved | Low | Brandt Legros | — |  Katrina Johns | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 54355360 | Missing samples in order | Solved | Normal | Brandt Legros | — | Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 01760007 | Insider tier issue | Solved | Low | Brandt Legros | — | Tommy Kuvalis | Chat | — | 14h | ⊘Not fired | — | — | — | Oct 31, 2025 | - |
| 25911385 | Gift card balance question | Solved | Normal | Brandt Legros | — | Darryl Jacobi | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 54632876 | Foundation match help | Pending | Normal | Brandt Legros | — | Vilma Gusikowski | returns | - | —Skipped | — | — | — | Oct 20, 2025 | - | |
| 84104089 | Shipping cost question | Closed | Normal | Brandt Legros | — |  Lily Raynor | shade-matchinfluencer | 8d 22h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 26, 2025 | |
| 57392501 | Foundation match help | Solved | High | Brandt Legros | — | Mr. Lonie Hudson | damaged | 9h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 69337257 | Birthday gift not received | Solved | Normal | Brandt Legros | — | Jacklyn Dare | Phone | fragrance | 22h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 93792629 | Question about product ingredients | Solved | High | Brandt Legros | — | Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 46679493 | Influencer code not working | Solved | Normal | Brandt Legros | — | Miss Amber Hintz Sr. | samplesshipping | 2h | ●Responded | 3/5 | — | — | Aug 22, 2025 | - | |
| 35815622 | Gift card balance question | Solved | Normal | Brandt Legros | — | Leonard Waters-Howell | Chat | bopisappshipping | 5h | ●Responded | 4/11 | — | — | Aug 14, 2025 | - |
| 86915722 | Cancel subscription / Auto-replenish | Solved | Low | Brandt Legros | — | Darryl Jacobi | returns | 3h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | |
| 85500557 | Cancel subscription / Auto-replenish | Solved | Normal | Brandt Legros | — | Amely Pacocha | Chat | — | 3h | ⊘Not fired | — | — | — | Jul 26, 2025 | - |
| 59238798 | Loyalty points not posting | Solved | Normal | Brandt Legros | — |  Ignatius Cummerata | shade-match | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |
| 73515436 | Insider tier issue | Closed | Low | Brandt Legros | — | Ignatius Cummerata | Phone | — | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 16, 2025 |
| 11629702 | Return after 30-day window | Solved | High | Brandt Legros | — | Lily Raynor | — | 17h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - | |
| 17281733 | Return after 30-day window | Pending | Normal | Brandt Legros | — | Kaela Friesen | Phone | damagedsamples | - | —Skipped | — | — | — | Jul 5, 2025 | - |
| 33990084 | Item authenticity concern | Solved | Low | Brandt Legros | — | Eula McKenzie | Social | gift-card | 1d 7h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 64116730 | Wrong shade sent | Closed | Normal | Brandt Legros | — | Leonard Waters-Howell | Chat | — | 3d 22h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 25, 2025 |
| 74442866 | Discount code not working | Solved | Low | Brandt Legros | — | Oscar O'Hara | fragrancedamagedrefund | 4h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 32825205 | BOPIS order cancelled at store | Closed | Urgent | Brandt Legros | — | Mr. Cade Senger | Chat | wholesalerefund | 10h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 12, 2025 |
| 24450138 | Return after 30-day window | Closed | Normal | Brandt Legros | — | Steve O'Conner | fragrance | 5h | ○Sent, no reply | — | — | — | May 26, 2025 | May 27, 2025 |