Helga Wiza V
boris_hermiston@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92687865 | Missing items in shipment | Closed | Normal | Helga Wiza V | — |  Amely Pacocha | Chat | bopisrefund | 2d 23h | ○Sent, no reply | — | — | — | May 8, 2026 | May 16, 2026 |
| 76867972 | Item authenticity concern | Solved | Normal | Helga Wiza V | — |  Miss Amber Hintz Sr. | gift-card | 1d 14h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 37987138 | Allergic reaction concern | Solved | High | Helga Wiza V | — |  Steve O'Conner | refundvipbopis | 3h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 86967702 | Where is my order? | Solved | Normal | Helga Wiza V | — |  Leonard Waters-Howell | Chat | returns | 18h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 03399078 | App login problem | Solved | High | Helga Wiza V | — |  Darryl Jacobi | Phone | wholesaleapp | 11h | ⊘Not fired | — | — | — | Mar 25, 2026 | - |
| 29437052 | Cancel subscription / Auto-replenish | Solved | Low | Helga Wiza V | — | Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 88459379 | Klarna / Afterpay split issue | Pending | Normal | Helga Wiza V | — | Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Feb 28, 2026 | - |
| 79258313 | Birthday gift not received | Solved | Normal | Helga Wiza V | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - |
| 43527534 | Gift card balance question | Solved | Normal | Helga Wiza V | — | Darryl Jacobi | Phone | — | 7h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 00150443 | Return after 30-day window | Solved | Normal | Helga Wiza V | — |  Mr. Lonie Hudson | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 82198664 | Influencer code not working | Solved | Urgent | Helga Wiza V | — |  Kip Schroeder IV | Social | sampleswholesale | 4h | ⊘Not fired | — | — | — | Feb 6, 2026 | - |
| 45635817 | Missing items in shipment | Pending | Low | Helga Wiza V | — |  Oscar O'Hara | bopisdamagedwholesale | - | —Skipped | — | — | — | Feb 1, 2026 | - | |
| 65153006 | Missing samples in order | Pending | Normal | Helga Wiza V | — |  Katrina Johns | influencer | - | —Skipped | — | — | — | Jan 19, 2026 | - | |
| 43549608 | Cancel subscription / Auto-replenish | Solved | Normal | Helga Wiza V | — | Darryl Jacobi | fragrance | 1d 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 80345915 | Insider tier issue | Pending | Normal | Helga Wiza V | — | Steve O'Conner | refund | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 90688165 | Wholesale order question | Closed | Low | Helga Wiza V | — |  Eula McKenzie | gift-cardreturns | 2h | ●Responded | 3/5 | — | — | Jan 8, 2026 | Jan 9, 2026 | |
| 89054295 | Missing items in shipment | Solved | Normal | Helga Wiza V | — | Katrina Johns | Chat | refunddamagedgift-card | 21h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - |
| 06993896 | App crashes at checkout | Solved | High | Helga Wiza V | — |  Chaz Renner | Chat | damagedviprefund | 5h | ●Responded | 3/5 | — | — | Dec 26, 2025 | - |
| 46644115 | Address change after shipping | Solved | Urgent | Helga Wiza V | — |  Lily Raynor | shade-matchgift-card | 6h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |
| 17375263 | Cancel subscription / Auto-replenish | Solved | Normal | Helga Wiza V | — | Darryl Jacobi | Chat | shipping | 1d 8h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 77766354 | Insider tier issue | Solved | Normal | Helga Wiza V | — |  Jacklyn Dare | refund | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 84201032 | Wrong shade sent | Solved | High | Helga Wiza V | — | Katrina Johns | wholesale | 1h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 77063535 | App crashes at checkout | Solved | Normal | Helga Wiza V | — | Leonard Waters-Howell | Chat | — | 5h | ⊘Not fired | — | — | — | Nov 27, 2025 | - |
| 83938646 | Where is my order? | Closed | Normal | Helga Wiza V | — |  Mr. Cade Senger | bopisinfluencershipping | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 27, 2025 | |
| 06067686 | Question about product ingredients | Pending | Normal | Helga Wiza V | — | Oscar O'Hara | fragranceloyalty | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 26831224 | Refund not received | Open | Normal | Helga Wiza V | — |  Kaela Friesen | Chat | shippingvip | - | —Skipped | — | — | — | Nov 18, 2025 | - |
| 04848693 | Refund not received | Solved | Normal | Helga Wiza V | — | Katrina Johns | damagedshippingfragrance | 14h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 78667009 | Restock alert for backorder | Pending | High | Helga Wiza V | — | Eula McKenzie | loyaltysamplesshade-match | - | —Skipped | — | — | — | Nov 8, 2025 | - | |
| 70177208 | Gift card balance question | Solved | Low | Helga Wiza V | — | Lily Raynor | Chat | shippingshade-match | 1d 10h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 65827514 | Where is my order? | Closed | Normal | Helga Wiza V | — |  Mr. Eliza Gerhold IV | Chat | samplesvip | 1h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 12, 2025 |
| 99971557 | Loyalty points not posting | Solved | High | Helga Wiza V | — | Katrina Johns | Chat | bopisappdamaged | 2d 20h | ●Responded | 4/11 | — | — | Sep 7, 2025 | - |
| 64517216 | Birthday gift not received | Solved | Normal | Helga Wiza V | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 38894637 | Klarna / Afterpay split issue | Solved | Normal | Helga Wiza V | — |  Vilma Gusikowski | vip | 3h | ⊘Not fired | — | — | — | Sep 3, 2025 | - | |
| 98742313 | Question about product ingredients | Closed | Normal | Helga Wiza V | — | Leonard Waters-Howell | — | 2d 7h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 12, 2025 | |
| 04757059 | App login problem | Solved | Normal | Helga Wiza V | — |  Yazmin Jast | Phone | influencerwholesale | 4h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - |
| 11074680 | BOPIS order cancelled at store | Solved | Normal | Helga Wiza V | — | Darryl Jacobi | Chat | — | 13h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - |
| 17725514 | BOPIS order cancelled at store | Closed | Normal | Helga Wiza V | — | Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 31, 2025 | |
| 90132562 | BOPIS order cancelled at store | Solved | Normal | Helga Wiza V | — | Lily Raynor | influencerdamagedbopis | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 11164968 | Price match request | Pending | Normal | Helga Wiza V | — | Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Aug 2, 2025 | - |
| 66080430 | Wrong shade sent | Pending | Normal | Helga Wiza V | — | Jacklyn Dare | damaged | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 78872815 | Missing items in shipment | Pending | Normal | Helga Wiza V | — | Kaela Friesen | — | - | —Skipped | — | — | — | Jul 10, 2025 | - | |
| 00845971 | Price match request | Solved | Normal | Helga Wiza V | — | Yazmin Jast | influencer | 2d 5h | ●Responded | 1/5 | — | — | Jun 20, 2025 | - | |
| 43163074 | Discount code not working | Closed | Normal | Helga Wiza V | — |  Tommy Kuvalis | Chat | returnsdamagedshade-match | 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 18, 2025 |
| 11317199 | BOPIS order cancelled at store | Solved | Normal | Helga Wiza V | — | Katrina Johns | influencervipwholesale | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 90175891 | Shipping cost question | Closed | High | Helga Wiza V | — | Leonard Waters-Howell | Phone | gift-cardshade-match | 1h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 1, 2025 |