Kyra Hermann
candice16@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96830967 | Restock alert for backorder | Closed | High | Kyra Hermann | — |  Mr. Eliza Gerhold IV | Chat | influencerapp | 3h | ⊘Not fired | — | — | — | May 15, 2026 | May 18, 2026 |
| 98706560 | BOPIS order cancelled at store | Pending | Normal | Kyra Hermann | — |  Yazmin Jast | Chat | bopisdamagedgift-card | - | —Skipped | — | — | — | May 5, 2026 | - |
| 13230882 | Wrong shade sent | Solved | Normal | Kyra Hermann | — | Yazmin Jast | Chat | — | 1d 7h | ●Responded | 4/5 | — | — | May 4, 2026 | - |
| 47919156 | Klarna / Afterpay split issue | Solved | High | Kyra Hermann | — |  Miss Amber Hintz Sr. | damagedloyaltyshade-match | 1d | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 17471848 | Store experience feedback | Solved | Normal | Kyra Hermann | — |  Leonard Waters-Howell | Chat | refundbopisgift-card | 5h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 27908233 | Missing items in shipment | Closed | High | Kyra Hermann | — | Mr. Eliza Gerhold IV | influencer | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 | |
| 33111462 | Price match request | Solved | Low | Kyra Hermann | — |  Amely Pacocha | samplesreturnsgift-card | 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 77640901 | Wrong shade sent | Solved | High | Kyra Hermann | — |  Jacklyn Dare | Phone | damagedshade-match | 21h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 97742218 | BOPIS pickup not ready | Solved | Normal | Kyra Hermann | — |  Vilma Gusikowski | Chat | fragrancewholesale | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 88791456 | Store experience feedback | Solved | Low | Kyra Hermann | — |  Eula McKenzie | — | 2h | ⊘Not fired | — | — | — | Mar 31, 2026 | - | |
| 73770723 | Influencer code not working | Solved | Normal | Kyra Hermann | — |  Ignatius Cummerata | gift-cardbopisinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 49235008 | Return after 30-day window | Solved | Normal | Kyra Hermann | — |  Garth Dooley | shipping | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 69472895 | Shipping cost question | Solved | Normal | Kyra Hermann | — | Vilma Gusikowski | Chat | — | 7h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 42707647 | Missing items in shipment | Solved | Normal | Kyra Hermann | — |  Katrina Johns | — | 5h | ●Responded | 10/11 | — | — | Mar 9, 2026 | - | |
| 83562118 | Birthday gift not received | Solved | Normal | Kyra Hermann | — | Leonard Waters-Howell | Chat | returnsvipshade-match | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 91466370 | Foundation match help | Solved | Normal | Kyra Hermann | — | Eula McKenzie | returnsshade-match | 19h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 86233650 | Price match request | Solved | Low | Kyra Hermann | — |  Kaela Friesen | vipshade-matchapp | 16h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - | |
| 69001296 | Return after 30-day window | Solved | Normal | Kyra Hermann | — | Jacklyn Dare | samplesfragrancedamaged | 1d 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 76314004 | Refund not received | Pending | Normal | Kyra Hermann | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Feb 1, 2026 | - | |
| 36719372 | Where is my order? | Solved | Normal | Kyra Hermann | — | Katrina Johns | — | 5h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 31761306 | Question about product ingredients | Pending | Urgent | Kyra Hermann | — | Garth Dooley | Chat | appwholesaleshade-match | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 70682354 | App login problem | Pending | Normal | Kyra Hermann | — | Steve O'Conner | Chat | vipinfluencerbopis | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 37310556 | Wholesale order question | Solved | Normal | Kyra Hermann | — | Ignatius Cummerata | influencer | 4h | ●Responded | 5/5 | — | — | Jan 19, 2026 | - | |
| 11166157 | Question about product ingredients | Closed | High | Kyra Hermann | — | Kaela Friesen | Chat | — | 4h | ●Responded | 5/5 | — | — | Jan 9, 2026 | Jan 15, 2026 |
| 08966868 | Refund not received | Solved | Normal | Kyra Hermann | — | Mr. Eliza Gerhold IV | vipappgift-card | 6h | ●Responded | 1/5 | — | — | Dec 25, 2025 | - | |
| 79420291 | App login problem | Closed | Normal | Kyra Hermann | — |  Mr. Cade Senger | Chat | — | 6h | ●Responded | 4/5 | — | — | Dec 9, 2025 | Dec 14, 2025 |
| 10595688 | Restock alert for backorder | Open | Normal | Kyra Hermann | — |  Faith Hilll | Social | fragrancereturns | - | —Skipped | — | — | — | Nov 26, 2025 | - |
| 86304699 | Restock alert for backorder | Closed | Normal | Kyra Hermann | — | Eula McKenzie | refundwholesale | 14h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 97392581 | BOPIS pickup not ready | Pending | Normal | Kyra Hermann | — |  Lily Raynor | wholesale | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 30411860 | Pro discount enrollment | Solved | Normal | Kyra Hermann | — |  Mr. Lonie Hudson | Chat | influencerloyalty | 2d 9h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - |
| 06540749 | Pro discount enrollment | Solved | High | Kyra Hermann | — | Vilma Gusikowski | shade-matchfragrancewholesale | 4h | ●Responded | 10/11 | — | — | Aug 14, 2025 | - | |
| 07920226 | Store experience feedback | Solved | Normal | Kyra Hermann | — |  Julie Hodkiewicz | samples | 2h | ●Responded | 5/5 | — | — | Aug 7, 2025 | - | |
| 14693735 | Store experience feedback | Solved | Normal | Kyra Hermann | — |  Tommy Kuvalis | influencer | 1d 2h | ●Responded | 4/5 | — | — | Aug 1, 2025 | - | |
| 33429743 | Refund not received | Closed | Normal | Kyra Hermann | — | Julie Hodkiewicz | — | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 28, 2025 | |
| 02262569 | Influencer code not working | Solved | Normal | Kyra Hermann | — | Julie Hodkiewicz | fragrance | 20h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 66346232 | App crashes at checkout | Solved | Low | Kyra Hermann | — | Mr. Cade Senger | Chat | shade-matchrefundreturns | 10h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 48421739 | Store experience feedback | Solved | High | Kyra Hermann | — | Jacklyn Dare | loyaltybopis | 9h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 69301521 | BOPIS pickup not ready | Closed | Normal | Kyra Hermann | — | Tommy Kuvalis | Chat | shade-matchshipping | 10h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 7, 2025 |
| 34929038 | App login problem | Closed | Normal | Kyra Hermann | — |  Oscar O'Hara | damagedbopis | 14h | ●Responded | 3/5 | — | — | Jun 14, 2025 | Jun 21, 2025 | |
| 24895629 | Order arrived damaged | Open | Normal | Kyra Hermann | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 80781783 | Where is my order? | Closed | Normal | Kyra Hermann | — |  Dr. Mandy McLaughlin | — | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 | |
| 51474224 | Refund not received | Solved | Urgent | Kyra Hermann | — | Amely Pacocha | vipapp | 22h | ○Sent, no reply | — | — | — | May 23, 2025 | - |