Sydni Tremblay
clair87@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02797536 | Influencer code not working | Pending | Normal | Sydni Tremblay | — |  Eula McKenzie | — | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 41491083 | Restock alert for backorder | Solved | Normal | Sydni Tremblay | — |  Vilma Gusikowski | Phone | bopisfragrance | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 88134279 | Influencer code not working | Solved | Normal | Sydni Tremblay | — |  Dr. Mandy McLaughlin | — | 2h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |
| 50079791 | Loyalty points not posting | Closed | Normal | Sydni Tremblay | — |  Leonard Waters-Howell | damaged | 8h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 31, 2026 | |
| 66660062 | Discount code not working | Closed | Normal | Sydni Tremblay | — |  Kip Schroeder IV | — | 5h | ●Responded | 5/5 | — | — | Mar 23, 2026 | Mar 26, 2026 | |
| 47221030 | Price match request | Open | Normal | Sydni Tremblay | — |  Mr. Cade Senger | samplesloyalty | - | —Skipped | — | — | — | Feb 21, 2026 | - | |
| 28962607 | Order arrived damaged | Closed | Normal | Sydni Tremblay | — |  Miss Amber Hintz Sr. | shipping | 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 51951777 | Wrong shade sent | Solved | Normal | Sydni Tremblay | — |  Julie Hodkiewicz | — | 21h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - | |
| 07567807 | Insider tier issue | Solved | Low | Sydni Tremblay | — |  Yazmin Jast | Chat | returns | 1d 16h | ●Responded | 4/5 | — | — | Jan 27, 2026 | - |
| 00543185 | Birthday gift not received | Solved | Normal | Sydni Tremblay | — |  Steve O'Conner | vipshipping | 2d 12h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 77568483 | Shipping cost question | Solved | Normal | Sydni Tremblay | — | Kip Schroeder IV | Chat | returns | 8d 21h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 70746412 | Lost package follow-up | Closed | Normal | Sydni Tremblay | — | Steve O'Conner | gift-card | 1d | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 30, 2026 | |
| 51480789 | Cancel order request | Solved | Normal | Sydni Tremblay | — |  Garth Dooley | Social | — | 4h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 61200991 | Return after 30-day window | Closed | Normal | Sydni Tremblay | — | Mr. Cade Senger | Social | shippingdamagedinfluencer | 6h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 14, 2026 |
| 36774772 | App login problem | Closed | High | Sydni Tremblay | — |  Amely Pacocha | Chat | — | 6h | ●Responded | 10/11 | — | — | Dec 23, 2025 | Dec 29, 2025 |
| 77448468 | Missing items in shipment | Solved | High | Sydni Tremblay | — |  Mr. Lonie Hudson | Chat | bopis | 21h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 95936679 | Insider tier issue | Pending | Low | Sydni Tremblay | — |  Ignatius Cummerata | Chat | shippingreturns | - | —Skipped | — | — | — | Dec 10, 2025 | - |
| 61263851 | Gift card balance question | Solved | Normal | Sydni Tremblay | — | Leonard Waters-Howell | Chat | — | 1d 7h | ●Responded | 4/5 | — | — | Dec 4, 2025 | - |
| 16241726 | Where is my order? | Closed | Urgent | Sydni Tremblay | — |  Lily Raynor | wholesale | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |
| 03573662 | App crashes at checkout | Solved | Normal | Sydni Tremblay | — |  Darryl Jacobi | Chat | refundreturnsapp | 5h | ●Responded | 4/5 | — | — | Nov 28, 2025 | - |
| 59644343 | Gift card balance question | Closed | Normal | Sydni Tremblay | — | Miss Amber Hintz Sr. | Phone | influencerloyalty | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 |
| 49074102 | Return after 30-day window | Closed | Normal | Sydni Tremblay | — |  Tommy Kuvalis | vip | 1h | ●Responded | 10/11 | — | — | Nov 1, 2025 | Nov 4, 2025 | |
| 85394862 | Wholesale order question | Solved | Low | Sydni Tremblay | — | Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 57721592 | Cancel subscription / Auto-replenish | Pending | Low | Sydni Tremblay | — |  Jacklyn Dare | Phone | — | - | —Skipped | — | — | — | Oct 27, 2025 | - |
| 20787333 | Wholesale order question | Open | High | Sydni Tremblay | — | Dr. Mandy McLaughlin | shade-matchreturns | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 00190400 | Influencer code not working | Closed | Normal | Sydni Tremblay | — | Mr. Lonie Hudson | Social | shippingvipfragrance | 6h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 26, 2025 |
| 29444883 | BOPIS order cancelled at store | Solved | High | Sydni Tremblay | — | Mr. Cade Senger | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 68315757 | Cancel subscription / Auto-replenish | Solved | Urgent | Sydni Tremblay | — |  Oscar O'Hara | — | 12h | ●Responded | 1/11 | — | — | Sep 15, 2025 | - | |
| 39980728 | Foundation match help | Solved | High | Sydni Tremblay | — |  Chaz Renner | samples | 6h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |
| 07040071 | Missing items in shipment | Pending | Normal | Sydni Tremblay | — | Eula McKenzie | bopisinfluencer | - | —Skipped | — | — | — | Aug 23, 2025 | - | |
| 39769473 | App crashes at checkout | Solved | Normal | Sydni Tremblay | — | Miss Amber Hintz Sr. | refundshipping | 20h | ●Responded | 2/5 | — | — | Aug 7, 2025 | - | |
| 55381054 | Foundation match help | Solved | Normal | Sydni Tremblay | — |  Faith Hilll | Chat | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 40373888 | Cancel order request | Solved | High | Sydni Tremblay | — |  Mr. Eliza Gerhold IV | shippingloyaltybopis | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 64566856 | Where is my order? | Solved | Normal | Sydni Tremblay | — | Dr. Mandy McLaughlin | fragranceshipping | 1h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 84818380 | Address change after shipping | Closed | Normal | Sydni Tremblay | — | Steve O'Conner | fragranceshipping | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 27, 2025 | |
| 02584877 | BOPIS order cancelled at store | Closed | Normal | Sydni Tremblay | — | Julie Hodkiewicz | app | 12h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 27, 2025 | |
| 70425882 | Address change after shipping | Pending | High | Sydni Tremblay | — | Ignatius Cummerata | influencer | - | —Skipped | — | — | — | Jul 23, 2025 | - | |
| 81153932 | BOPIS order cancelled at store | Pending | Normal | Sydni Tremblay | — | Mr. Lonie Hudson | damagedbopis | - | —Skipped | — | — | — | Jul 10, 2025 | - | |
| 24667212 | Insider tier issue | Solved | Low | Sydni Tremblay | — | Chaz Renner | Chat | bopis | 3d | ●Responded | 4/5 | — | — | Jun 29, 2025 | - |
| 60208000 | App login problem | Closed | Normal | Sydni Tremblay | — |  Katrina Johns | — | 14h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 18, 2025 | |
| 37757788 | App crashes at checkout | Solved | Normal | Sydni Tremblay | — | Steve O'Conner | refundfragrance | 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 26649813 | Insider tier issue | Closed | Normal | Sydni Tremblay | — | Mr. Cade Senger | bopis | 2d 20h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 6, 2025 |