Dominick Schuster
sheila87@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22768677 | Price match request | Closed | Normal | Dominick Schuster | — |  Mr. Skyla Trantow | appreturns | 2h | ○Sent, no reply | — | — | — | May 16, 2026 | May 22, 2026 | |
| 52096022 | Discount code not working | Solved | Normal | Dominick Schuster | — |  Amely Pacocha | refundshipping | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 57267205 | BOPIS pickup not ready | Closed | Urgent | Dominick Schuster | — | Amely Pacocha | Chat | — | 4h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 |
| 79415368 | Item authenticity concern | Closed | Normal | Dominick Schuster | — |  Faith Hilll | Chat | samplesreturns | 22h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 6, 2026 |
| 09028388 | Order arrived damaged | Solved | High | Dominick Schuster | — |  Julie Hodkiewicz | Chat | shippingapp | 2h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 35477179 | Wrong shade sent | Solved | Normal | Dominick Schuster | — |  Chaz Renner | fragrancereturnsapp | 3d 10h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 24583616 | Missing items in shipment | Closed | Low | Dominick Schuster | — |  Ignatius Cummerata | Phone | loyalty | 3h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 11, 2026 |
| 97173721 | Allergic reaction concern | Pending | Normal | Dominick Schuster | — |  Leonard Waters-Howell | Phone | fragrancebopis | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 24891637 | Lost package follow-up | Closed | Low | Dominick Schuster | — |  Mr. Eliza Gerhold IV | Chat | shade-matchshippinggift-card | 1d | ●Responded | 2/5 | — | — | Apr 1, 2026 | Apr 6, 2026 |
| 37604496 | Address change after shipping | Solved | High | Dominick Schuster | — | Mr. Skyla Trantow | vipshade-matchwholesale | 5h | ●Responded | 2/5 | — | — | Mar 16, 2026 | - | |
| 70285162 | Birthday gift not received | Open | Normal | Dominick Schuster | — | Mr. Eliza Gerhold IV | fragranceshippinggift-card | - | —Skipped | — | — | — | Feb 14, 2026 | - | |
| 03568497 | Shipping cost question | Closed | High | Dominick Schuster | — |  Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 17, 2026 | |
| 71626987 | Allergic reaction concern | Solved | Low | Dominick Schuster | — |  Vilma Gusikowski | Chat | — | 2d 3h | ●Responded | 9/11 | — | — | Jan 15, 2026 | - |
| 73371492 | Discount code not working | Solved | Normal | Dominick Schuster | — |  Mr. Lonie Hudson | influencer | 5h | ●Responded | 2/5 | — | — | Jan 6, 2026 | - | |
| 14332816 | Store experience feedback | Solved | Normal | Dominick Schuster | — |  Dr. Mandy McLaughlin | Chat | gift-cardloyalty | 7h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 38610584 | Cancel order request | Solved | Low | Dominick Schuster | — |  Mr. Cade Senger | shade-matchwholesale | 2d 18h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 66941302 | Return after 30-day window | Solved | Normal | Dominick Schuster | — |  Kaela Friesen | Social | fragranceviployalty | 1d 12h | ⊘Not fired | — | — | — | Dec 12, 2025 | - |
| 04621253 | Item authenticity concern | Solved | Normal | Dominick Schuster | — |  Miss Amber Hintz Sr. | Social | bopisreturnsshipping | 2d 22h | ⊘Not fired | — | — | — | Nov 24, 2025 | - |
| 67476140 | Foundation match help | Solved | Low | Dominick Schuster | — | Ignatius Cummerata | appbopissamples | 1h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 96124234 | Refund not received | Solved | Normal | Dominick Schuster | — | Mr. Lonie Hudson | gift-card | 5h | ●Responded | 9/11 | — | — | Nov 13, 2025 | - | |
| 66448155 | Wrong shade sent | Solved | Normal | Dominick Schuster | — |  Eula McKenzie | loyalty | 15h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 13247175 | Address change after shipping | Closed | High | Dominick Schuster | — |  Lily Raynor | shade-matchshippingreturns | 19h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 2, 2025 | |
| 42753728 | Influencer code not working | Closed | High | Dominick Schuster | — | Dr. Mandy McLaughlin | — | 9h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 99769429 | Missing samples in order | Solved | Normal | Dominick Schuster | — | Dr. Mandy McLaughlin | wholesaledamagedgift-card | 22h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 23987087 | Address change after shipping | Solved | Normal | Dominick Schuster | — | Oscar O'Hara | bopis | 9h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 33887562 | Refund not received | Solved | Normal | Dominick Schuster | — |  Kip Schroeder IV | Chat | — | 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 37066170 | Gift card balance question | Pending | Urgent | Dominick Schuster | — |  Steve O'Conner | Chat | returnsloyalty | - | —Skipped | — | — | — | Sep 28, 2025 | - |
| 53680877 | Insider tier issue | Closed | Low | Dominick Schuster | — | Amely Pacocha | Chat | returnsdamagedvip | 5h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 29, 2025 |
| 58886263 | Store experience feedback | Solved | Normal | Dominick Schuster | — | Mr. Lonie Hudson | Phone | — | 16h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - |
| 76793490 | Pro discount enrollment | Solved | Normal | Dominick Schuster | — | Lily Raynor | Chat | — | 3d 22h | ●Responded | 1/11 | — | — | Sep 6, 2025 | - |
| 83063153 | Missing items in shipment | Solved | High | Dominick Schuster | — | Steve O'Conner | Chat | gift-cardappinfluencer | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 97314496 | BOPIS order cancelled at store | Closed | High | Dominick Schuster | — | Mr. Lonie Hudson | conversation-mockup | 14h | ○Sent, no reply | — | 50 | Aug 28, 2025 | Sep 4, 2025 | ||
| 00133321 | Allergic reaction concern | Closed | Normal | Dominick Schuster | — | Kaela Friesen | bopisgift-card | 1h | ●Responded | 4/5 | — | — | Aug 18, 2025 | Aug 22, 2025 | |
| 40159240 | Foundation match help | Solved | Low | Dominick Schuster | — | Mr. Cade Senger | returnsbopisshipping | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 83455871 | Price match request | Solved | Normal | Dominick Schuster | — | Kaela Friesen | Chat | influencer | 3h | ●Responded | 9/11 | — | — | Jul 29, 2025 | - |
| 01349807 | Shipping cost question | Solved | Normal | Dominick Schuster | — | Steve O'Conner | damaged | 1d 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 06549243 | Klarna / Afterpay split issue | Solved | Normal | Dominick Schuster | — | Julie Hodkiewicz | vipsamples | 6h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |
| 95775605 | Return after 30-day window | Solved | Normal | Dominick Schuster | — | Faith Hilll | Chat | — | 9h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 06790688 | Wrong shade sent | Solved | Low | Dominick Schuster | — | Mr. Skyla Trantow | Phone | shipping | 6d 18h | ●Responded | 3/5 | — | — | Jul 8, 2025 | - |
| 64680292 | App crashes at checkout | Closed | Low | Dominick Schuster | — |  Darryl Jacobi | Phone | samples | 6h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 9, 2025 |
| 09615653 | Cancel order request | Closed | Normal | Dominick Schuster | — |  Yazmin Jast | shippingloyaltyshade-match | 20h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 9, 2025 | |
| 50157892 | Foundation match help | Solved | Normal | Dominick Schuster | — | Miss Amber Hintz Sr. | Chat | — | 12h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 59151169 | Discount code not working | Closed | Normal | Dominick Schuster | — | Eula McKenzie | — | 11h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 4, 2025 | |
| 38779368 | Klarna / Afterpay split issue | Solved | High | Dominick Schuster | — | Amely Pacocha | Social | influencer | 3d 1h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 97180498 | BOPIS pickup not ready | Solved | Normal | Dominick Schuster | — | Amely Pacocha | Chat | loyaltydamaged | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - |
| 96095259 | Loyalty points not posting | Solved | Normal | Dominick Schuster | — | Oscar O'Hara | — | 2h | ●Responded | 5/5 | — | — | May 28, 2025 | - |