Mr. Dexter Walker-Koch
asha_davis@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19324719 | Return after 30-day window | Solved | Low | Mr. Dexter Walker-Koch | — |  Miss Amber Hintz Sr. | samples | 5h | ●Responded | 4/5 | — | — | May 22, 2026 | - | |
| 36105209 | Where is my order? | Closed | Low | Mr. Dexter Walker-Koch | — |  Garth Dooley | gift-cardshade-match | 4h | ⊘Not fired | — | — | — | May 15, 2026 | May 16, 2026 | |
| 20383663 | Return after 30-day window | Open | Normal | Mr. Dexter Walker-Koch | — |  Kaela Friesen | — | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 39561498 | Lost package follow-up | Closed | Normal | Mr. Dexter Walker-Koch | — |  Leonard Waters-Howell | Chat | vipshipping | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 1, 2026 |
| 30952685 | App login problem | Open | Low | Mr. Dexter Walker-Koch | — |  Mr. Lonie Hudson | Phone | wholesaleapp | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 45573113 | Price match request | Closed | Low | Mr. Dexter Walker-Koch | — |  Lily Raynor | damagedbopisshipping | 3h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 68746186 | Klarna / Afterpay split issue | Closed | Normal | Mr. Dexter Walker-Koch | — |  Kip Schroeder IV | app | 12h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 56824317 | Loyalty points not posting | Solved | Normal | Mr. Dexter Walker-Koch | — | Lily Raynor | Chat | shipping | 3h | ●Responded | 4/5 | — | — | Mar 8, 2026 | - |
| 41884841 | Wrong shade sent | Open | Normal | Mr. Dexter Walker-Koch | — |  Faith Hilll | shade-matchvipwholesale | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 65195642 | Loyalty points not posting | Closed | Normal | Mr. Dexter Walker-Koch | — |  Tommy Kuvalis | Chat | shade-matchreturns | 2h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Mar 2, 2026 |
| 12217453 | Wholesale order question | Solved | Normal | Mr. Dexter Walker-Koch | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 50495232 | Discount code not working | Pending | Normal | Mr. Dexter Walker-Koch | — | Miss Amber Hintz Sr. | loyalty | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 67905926 | Discount code not working | Solved | Normal | Mr. Dexter Walker-Koch | — |  Eula McKenzie | loyalty | 8d 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 61393571 | Store experience feedback | Pending | Normal | Mr. Dexter Walker-Koch | — | Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Feb 9, 2026 | - |
| 71525241 | App login problem | Solved | Low | Mr. Dexter Walker-Koch | — |  Mr. Cade Senger | Chat | damaged | 20h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 85079191 | BOPIS order cancelled at store | Closed | High | Mr. Dexter Walker-Koch | — | Eula McKenzie | Chat | wholesale | 1h | ●Responded | 10/11 | — | — | Feb 6, 2026 | Feb 11, 2026 |
| 11051706 | Question about product ingredients | Closed | Normal | Mr. Dexter Walker-Koch | — |  Dr. Mandy McLaughlin | — | 5h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 12, 2026 | |
| 29117069 | Refund not received | Solved | Normal | Mr. Dexter Walker-Koch | — | Miss Amber Hintz Sr. | bopis | 10h | ●Responded | 1/5 | — | — | Feb 3, 2026 | - | |
| 28497317 | BOPIS order cancelled at store | Solved | Normal | Mr. Dexter Walker-Koch | — |  Vilma Gusikowski | influencer | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 00655531 | Order arrived damaged | Solved | Low | Mr. Dexter Walker-Koch | — | Faith Hilll | Chat | gift-cardvip | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 80832854 | Lost package follow-up | Solved | Low | Mr. Dexter Walker-Koch | — | Dr. Mandy McLaughlin | Social | fragrance | 1d 13h | ⊘Not fired | — | — | — | Jan 13, 2026 | - |
| 04574792 | Price match request | Closed | Normal | Mr. Dexter Walker-Koch | — | Mr. Lonie Hudson | Chat | fragranceshippingloyalty | 6h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 6, 2026 |
| 47368157 | App crashes at checkout | Open | Normal | Mr. Dexter Walker-Koch | — | Mr. Cade Senger | vipwholesale | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 15716307 | Pro discount enrollment | Closed | Normal | Mr. Dexter Walker-Koch | — |  Yazmin Jast | influencer | 21h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 22, 2025 | |
| 24256108 | Refund not received | Closed | Normal | Mr. Dexter Walker-Koch | — | Garth Dooley | Chat | shippingfragrancedamaged | 7h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 19, 2025 |
| 93334174 | BOPIS order cancelled at store | Pending | High | Mr. Dexter Walker-Koch | — |  Julie Hodkiewicz | Chat | samplesdamagedshade-match | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 14123924 | Price match request | Solved | High | Mr. Dexter Walker-Koch | — |  Steve O'Conner | — | 6h | ⊘Not fired | — | — | — | Dec 13, 2025 | - | |
| 17168230 | BOPIS pickup not ready | Solved | Normal | Mr. Dexter Walker-Koch | — | Steve O'Conner | fragrancebopisvip | 18h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 07287408 | Klarna / Afterpay split issue | Solved | Normal | Mr. Dexter Walker-Koch | — |  Chaz Renner | gift-cardinfluencershipping | 10h | ⊘Not fired | — | — | — | Oct 26, 2025 | - | |
| 75448138 | BOPIS pickup not ready | Solved | High | Mr. Dexter Walker-Koch | — |  Ignatius Cummerata | — | 7h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 03747964 | BOPIS order cancelled at store | Solved | Low | Mr. Dexter Walker-Koch | — | Vilma Gusikowski | bopissamples | 2d 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 71776024 | Loyalty points not posting | Solved | Normal | Mr. Dexter Walker-Koch | — |  Mr. Eliza Gerhold IV | loyaltyfragrance | 3h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 45117424 | App crashes at checkout | Solved | Low | Mr. Dexter Walker-Koch | — | Mr. Cade Senger | Chat | fragrancevip | 1d 9h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 91452113 | Order arrived damaged | Open | Normal | Mr. Dexter Walker-Koch | — | Vilma Gusikowski | influencer | - | —Skipped | — | — | — | Sep 10, 2025 | - | |
| 67866646 | Price match request | Solved | Normal | Mr. Dexter Walker-Koch | — | Faith Hilll | — | 2h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - | |
| 32304208 | App crashes at checkout | Solved | Normal | Mr. Dexter Walker-Koch | — |  Darryl Jacobi | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 93585873 | Address change after shipping | Closed | Normal | Mr. Dexter Walker-Koch | — | Dr. Mandy McLaughlin | Chat | fragrancewholesale | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 15, 2025 |
| 68814212 | BOPIS pickup not ready | Closed | High | Mr. Dexter Walker-Koch | — | Miss Amber Hintz Sr. | returnssamplesshipping | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |
| 64131762 | Refund not received | Open | Normal | Mr. Dexter Walker-Koch | — | Tommy Kuvalis | shade-matchshipping | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 32541887 | Address change after shipping | Solved | Normal | Mr. Dexter Walker-Koch | — | Mr. Eliza Gerhold IV | loyaltywholesale | 6d 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 65336533 | BOPIS order cancelled at store | Open | Normal | Mr. Dexter Walker-Koch | — | Tommy Kuvalis | samples | - | —Skipped | — | — | — | Jun 22, 2025 | - | |
| 53459772 | Insider tier issue | Solved | Low | Mr. Dexter Walker-Koch | — | Mr. Cade Senger | loyaltyrefundbopis | 1d 7h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 81370083 | Lost package follow-up | Solved | High | Mr. Dexter Walker-Koch | — |  Oscar O'Hara | appshipping | 7h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 03691888 | Missing samples in order | Solved | High | Mr. Dexter Walker-Koch | — | Miss Amber Hintz Sr. | apprefunddamaged | 3d | ●Responded | 1/5 | — | — | Jun 9, 2025 | - | |
| 77165186 | Question about product ingredients | Solved | Normal | Mr. Dexter Walker-Koch | — | Kip Schroeder IV | refundshade-match | 4h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |
| 97237716 | Lost package follow-up | Solved | Normal | Mr. Dexter Walker-Koch | — | Lily Raynor | Phone | gift-card | 5h | ●Responded | 4/5 | — | — | May 28, 2025 | - |