Cullen Herzog
lynda_witting26@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01735293 | Missing samples in order | Open | Normal | Cullen Herzog | — |  Miss Amber Hintz Sr. | damagedreturnsvip | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 30614485 | Item authenticity concern | Solved | Low | Cullen Herzog | — |  Garth Dooley | Phone | shade-match | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - |
| 39011054 | Birthday gift not received | Solved | Normal | Cullen Herzog | — |  Eula McKenzie | gift-cardbopiswholesale | 10h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 09771475 | Shipping cost question | Pending | Normal | Cullen Herzog | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 49044897 | Price match request | Solved | Normal | Cullen Herzog | — |  Julie Hodkiewicz | damagedsamples | 1d 9h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 48577277 | Return after 30-day window | Solved | Normal | Cullen Herzog | — |  Oscar O'Hara | Phone | — | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 89543034 | Missing samples in order | Closed | Normal | Cullen Herzog | — |  Mr. Lonie Hudson | samplesshade-match | 9d 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 28, 2026 | |
| 90246495 | Gift card balance question | Solved | Normal | Cullen Herzog | — | Oscar O'Hara | Chat | — | 14h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - |
| 52265934 | Return after 30-day window | Closed | Normal | Cullen Herzog | — | Oscar O'Hara | shippingwholesale | 6h | ●Responded | 5/5 | — | — | Feb 6, 2026 | Feb 11, 2026 | |
| 67517250 | App login problem | Solved | Low | Cullen Herzog | — | Mr. Lonie Hudson | app | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 60451593 | Store experience feedback | Solved | Normal | Cullen Herzog | — |  Kaela Friesen | Phone | samplesfragrance | 14h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 62194452 | Wrong shade sent | Closed | Low | Cullen Herzog | — |  Chaz Renner | — | 1d | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 20, 2026 | |
| 05239649 | Discount code not working | Solved | Normal | Cullen Herzog | — |  Dr. Mandy McLaughlin | Chat | shippingbopisfragrance | 6h | ●Responded | 10/11 | — | — | Jan 3, 2026 | - |
| 70511537 | Shipping cost question | Solved | Low | Cullen Herzog | — |  Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 27550659 | App crashes at checkout | Solved | Normal | Cullen Herzog | — |  Mr. Skyla Trantow | Chat | — | 19h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 25241431 | Cancel subscription / Auto-replenish | Closed | Normal | Cullen Herzog | — |  Darryl Jacobi | Chat | shade-matchrefund | 2h | ●Responded | 4/11 | — | — | Dec 11, 2025 | Dec 18, 2025 |
| 91651627 | Return after 30-day window | Solved | Low | Cullen Herzog | — | Oscar O'Hara | loyalty | 6d 19h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | |
| 89890425 | Where is my order? | Pending | Low | Cullen Herzog | — |  Mr. Eliza Gerhold IV | samples | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 38516085 | BOPIS pickup not ready | Pending | Low | Cullen Herzog | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Nov 19, 2025 | - | |
| 14319829 | Restock alert for backorder | Solved | High | Cullen Herzog | — | Mr. Lonie Hudson | Chat | refundinfluencer | 2d 21h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 15013210 | Lost package follow-up | Pending | Normal | Cullen Herzog | — | Garth Dooley | shade-matchreturns | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 52826237 | Missing samples in order | Solved | Low | Cullen Herzog | — |  Vilma Gusikowski | Chat | refund | 20h | ●Responded | 10/11 | — | — | Oct 21, 2025 | - |
| 65899610 | Pro discount enrollment | Closed | High | Cullen Herzog | — |  Ignatius Cummerata | Chat | — | 2d 19h | ●Responded | 3/5 | — | — | Oct 11, 2025 | Oct 21, 2025 |
| 64277926 | Foundation match help | Solved | Low | Cullen Herzog | — | Oscar O'Hara | Chat | samplesappinfluencer | 2h | ●Responded | 9/11 | — | — | Oct 10, 2025 | - |
| 42815689 | BOPIS pickup not ready | Pending | Normal | Cullen Herzog | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 51344225 | Klarna / Afterpay split issue | Closed | Normal | Cullen Herzog | — | Dr. Mandy McLaughlin | Chat | samplesapp | 2d 9h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 1, 2025 |
| 39418818 | Cancel order request | Solved | Normal | Cullen Herzog | — |  Leonard Waters-Howell | app | 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 02484629 | Birthday gift not received | Open | Normal | Cullen Herzog | — | Katrina Johns | Chat | shippingshade-match | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 27454194 | Restock alert for backorder | Closed | Urgent | Cullen Herzog | — | Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 5, 2025 | |
| 37453982 | Influencer code not working | Solved | Low | Cullen Herzog | — | Oscar O'Hara | Chat | fragrancewholesale | 2d 11h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 62527642 | Where is my order? | Solved | Normal | Cullen Herzog | — |  Lily Raynor | vipgift-card | 4h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |
| 79254604 | Item authenticity concern | Closed | High | Cullen Herzog | — | Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 18, 2025 | |
| 36149566 | Return after 30-day window | Solved | High | Cullen Herzog | — |  Amely Pacocha | — | 4h | ●Responded | 4/5 | — | — | Aug 9, 2025 | - | |
| 36645460 | Insider tier issue | Closed | Low | Cullen Herzog | — | Katrina Johns | — | 1d 7h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 | |
| 48245649 | Gift card balance question | Pending | Low | Cullen Herzog | — | Julie Hodkiewicz | Chat | loyaltygift-carddamaged | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 02439899 | Wrong shade sent | Solved | Low | Cullen Herzog | — |  Mr. Cade Senger | influencer | 3h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 09046258 | Missing items in shipment | Pending | Normal | Cullen Herzog | — | Kip Schroeder IV | shade-matchinfluencerwholesale | - | —Skipped | — | — | — | Jul 15, 2025 | - | |
| 31153504 | Price match request | Solved | Normal | Cullen Herzog | — | Mr. Eliza Gerhold IV | appbopisshipping | 22h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |
| 23902611 | Return after 30-day window | Solved | Normal | Cullen Herzog | — | Amely Pacocha | Chat | shade-match | 5h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - |
| 48311940 | Pro discount enrollment | Solved | Normal | Cullen Herzog | — | Garth Dooley | Phone | — | 2h | ●Responded | 4/5 | — | — | May 31, 2025 | - |
| 25745792 | Discount code not working | Closed | High | Cullen Herzog | — | Chaz Renner | shippingrefundinfluencer | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 | |
| 52524880 | Refund not received | Closed | Low | Cullen Herzog | — | Oscar O'Hara | Phone | loyaltyrefundvip | 21h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 2, 2025 |
| 96188351 | Gift card balance question | Solved | Normal | Cullen Herzog | — | Kip Schroeder IV | Chat | bopisshade-match | 13h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 54192918 | Price match request | Closed | Normal | Cullen Herzog | — | Lily Raynor | Chat | samplesapp | 3h | ○Sent, no reply | — | — | — | May 23, 2025 | May 29, 2025 |