Bryan Osinski
dixie0@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11021837 | Refund not received | Solved | High | Bryan Osinski | — |  Mr. Lonie Hudson | bopisinfluencershipping | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 31263073 | Item authenticity concern | Closed | Normal | Bryan Osinski | — |  Steve O'Conner | Chat | damaged | 4h | ●Responded | 5/5 | — | — | May 8, 2026 | May 12, 2026 |
| 69008764 | Price match request | Solved | Low | Bryan Osinski | — | Mr. Lonie Hudson | shade-matchsamplesshipping | 6h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 79403464 | Foundation match help | Solved | Low | Bryan Osinski | — |  Mr. Cade Senger | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 53499567 | Klarna / Afterpay split issue | Open | Normal | Bryan Osinski | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 37933246 | App crashes at checkout | Open | Normal | Bryan Osinski | — |  Oscar O'Hara | Chat | bopisloyaltyvip | - | —Skipped | — | — | — | Mar 18, 2026 | - |
| 73479900 | Restock alert for backorder | Solved | Low | Bryan Osinski | — |  Chaz Renner | Phone | gift-card | 2h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 23472565 | Refund not received | Solved | Normal | Bryan Osinski | — |  Katrina Johns | Phone | influencerapp | 5h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 04556134 | Return after 30-day window | Closed | Normal | Bryan Osinski | — |  Dr. Mandy McLaughlin | Chat | refund | 1d 20h | ●Responded | 1/5 | — | — | Mar 9, 2026 | Mar 13, 2026 |
| 59787792 | Wrong shade sent | Closed | Normal | Bryan Osinski | — | Eula McKenzie | — | 6h | ●Responded | 9/11 | — | — | Feb 8, 2026 | Feb 14, 2026 | |
| 93674091 | Cancel order request | Pending | High | Bryan Osinski | — |  Ignatius Cummerata | loyaltyrefunddamaged | - | —Skipped | — | — | — | Jan 27, 2026 | - | |
| 17981653 | Wholesale order question | Closed | Normal | Bryan Osinski | — | Eula McKenzie | Chat | vipbopissamples | 2d 1h | ●Responded | 1/5 | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 95216548 | App crashes at checkout | Solved | Normal | Bryan Osinski | — | Chaz Renner | influencer | 2h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - | |
| 68684902 | Refund not received | Solved | Normal | Bryan Osinski | — |  Vilma Gusikowski | samples | 4h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 01561230 | Pro discount enrollment | Pending | Normal | Bryan Osinski | — | Chaz Renner | Chat | fragrancevipapp | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 13589942 | Missing samples in order | Closed | Normal | Bryan Osinski | — | Chaz Renner | Social | damagedfragranceloyalty | 6h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 51479013 | Birthday gift not received | Solved | Normal | Bryan Osinski | — | Eula McKenzie | — | 14h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 89860073 | Cancel subscription / Auto-replenish | Solved | Normal | Bryan Osinski | — | Oscar O'Hara | fragrancevip | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | |
| 50210048 | Where is my order? | Closed | Normal | Bryan Osinski | — |  Kip Schroeder IV | — | 1h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 12377147 | Cancel order request | Solved | High | Bryan Osinski | — |  Lily Raynor | Chat | vipfragrancedamaged | 15h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 67299872 | Return after 30-day window | Solved | Normal | Bryan Osinski | — |  Miss Amber Hintz Sr. | Chat | fragrance | 14h | ●Responded | 1/5 | — | — | Oct 14, 2025 | - |
| 87792150 | Birthday gift not received | Solved | Normal | Bryan Osinski | — |  Julie Hodkiewicz | — | 17h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - | |
| 58010749 | Refund not received | Solved | Normal | Bryan Osinski | — |  Faith Hilll | influencer | 2d 10h | ●Responded | 4/5 | — | — | Sep 24, 2025 | - | |
| 65633705 | Question about product ingredients | Solved | Normal | Bryan Osinski | — |  Mr. Eliza Gerhold IV | Phone | fragrance | 17h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 02779306 | Wholesale order question | Solved | Low | Bryan Osinski | — | Ignatius Cummerata | Social | vipdamagedwholesale | 4h | ⊘Not fired | — | — | — | Sep 18, 2025 | - |
| 76059676 | Shipping cost question | Closed | Low | Bryan Osinski | — | Kip Schroeder IV | influencerrefundapp | 6h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 11, 2025 | |
| 60042763 | Where is my order? | Solved | High | Bryan Osinski | — | Lily Raynor | vipbopisloyalty | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 61317581 | Wholesale order question | Solved | Urgent | Bryan Osinski | — |  Leonard Waters-Howell | Chat | loyalty | 4h | ●Responded | 5/5 | — | — | Sep 1, 2025 | - |
| 72429836 | Wholesale order question | Solved | Normal | Bryan Osinski | — |  Tommy Kuvalis | damagedinfluencerwholesale | 6h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | |
| 31385795 | Wrong shade sent | Open | Normal | Bryan Osinski | — | Miss Amber Hintz Sr. | Chat | refund | - | —Skipped | — | — | — | Aug 13, 2025 | - |
| 64194616 | BOPIS pickup not ready | Closed | Normal | Bryan Osinski | — | Tommy Kuvalis | shade-matchbopisinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 13, 2025 | |
| 20264017 | Influencer code not working | Open | Normal | Bryan Osinski | — | Eula McKenzie | Chat | refunddamaged | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 99670175 | Restock alert for backorder | Solved | High | Bryan Osinski | — |  Yazmin Jast | — | 2d 4h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | |
| 49932672 | Birthday gift not received | Pending | Low | Bryan Osinski | — | Yazmin Jast | — | - | —Skipped | — | — | — | Jul 10, 2025 | - | |
| 01186086 | Gift card balance question | Solved | High | Bryan Osinski | — | Faith Hilll | samplesvip | 4h | ●Responded | 5/5 | — | — | Jul 2, 2025 | - | |
| 54378709 | Refund not received | Solved | Low | Bryan Osinski | — |  Darryl Jacobi | influencerloyaltydamaged | 1d 1h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 99618768 | Cancel order request | Solved | Normal | Bryan Osinski | — | Eula McKenzie | returns | 3h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 04117904 | Birthday gift not received | Solved | Low | Bryan Osinski | — |  Mr. Skyla Trantow | Chat | — | 12h | ●Responded | 5/5 | — | — | Jun 21, 2025 | - |
| 45980628 | Wrong shade sent | Pending | Normal | Bryan Osinski | — | Miss Amber Hintz Sr. | influencergift-cardapp | - | —Skipped | — | — | — | Jun 20, 2025 | - | |
| 14726718 | Insider tier issue | Closed | Low | Bryan Osinski | — | Kip Schroeder IV | — | 1d 23h | ●Responded | 4/5 | — | — | Jun 12, 2025 | Jun 19, 2025 | |
| 13815757 | Missing items in shipment | Closed | Normal | Bryan Osinski | — | Oscar O'Hara | Chat | influencersamplesshade-match | 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 12, 2025 |
| 03033608 | Pro discount enrollment | Closed | Normal | Bryan Osinski | — |  Jacklyn Dare | damagedapployalty | 2d 19h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 11, 2025 | |
| 76494421 | Discount code not working | Solved | High | Bryan Osinski | — |  Garth Dooley | shippingdamaged | 5h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | |
| 21710273 | Lost package follow-up | Closed | Low | Bryan Osinski | — | Dr. Mandy McLaughlin | Chat | refundfragrancedamaged | 8h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 1, 2025 |