Vernice Macejkovic
jayne83@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41097818 | Store experience feedback | Solved | Normal | Vernice Macejkovic | — |  Katrina Johns | Chat | — | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 13184208 | Wrong shade sent | Solved | Normal | Vernice Macejkovic | — |  Oscar O'Hara | influencer | 1d 20h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 68530457 | Lost package follow-up | Closed | Normal | Vernice Macejkovic | — |  Miss Amber Hintz Sr. | Chat | returnsrefundinfluencer | 3h | ⊘Not fired | — | — | — | May 14, 2026 | May 16, 2026 |
| 68031013 | Insider tier issue | Solved | Normal | Vernice Macejkovic | — |  Lily Raynor | Chat | loyaltyshade-match | 16h | ●Responded | 3/5 | — | — | May 12, 2026 | - |
| 63760794 | Foundation match help | Solved | Normal | Vernice Macejkovic | — |  Mr. Lonie Hudson | influencershipping | 1d 13h | ●Responded | 4/11 | — | — | May 6, 2026 | - | |
| 53445079 | Loyalty points not posting | Solved | High | Vernice Macejkovic | — |  Kip Schroeder IV | Phone | damaged | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - |
| 85372558 | App login problem | Closed | Normal | Vernice Macejkovic | — |  Dr. Mandy McLaughlin | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 7, 2026 | |
| 97434130 | Loyalty points not posting | Solved | High | Vernice Macejkovic | — |  Chaz Renner | — | 10h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 15119193 | App crashes at checkout | Closed | High | Vernice Macejkovic | — |  Faith Hilll | gift-card | 2h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 2, 2026 | |
| 51675715 | Missing items in shipment | Closed | Low | Vernice Macejkovic | — |  Jacklyn Dare | Chat | fragranceapployalty | 2h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Apr 3, 2026 |
| 04872408 | Missing items in shipment | Closed | Normal | Vernice Macejkovic | — |  Ignatius Cummerata | Chat | shipping | 5d 2h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Apr 8, 2026 |
| 88832427 | Gift card balance question | Closed | Normal | Vernice Macejkovic | — |  Julie Hodkiewicz | Chat | refundsampleswholesale | 2h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 20, 2026 |
| 43413399 | App login problem | Open | Normal | Vernice Macejkovic | — | Mr. Lonie Hudson | gift-card | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 53654608 | Wholesale order question | Closed | Normal | Vernice Macejkovic | — | Julie Hodkiewicz | Chat | — | 5h | ●Responded | 10/11 | — | — | Feb 9, 2026 | Feb 13, 2026 |
| 98883536 | Where is my order? | Pending | Normal | Vernice Macejkovic | — | Jacklyn Dare | wholesaleinfluencerapp | - | —Skipped | — | — | — | Feb 7, 2026 | - | |
| 65184106 | Birthday gift not received | Closed | Urgent | Vernice Macejkovic | — |  Vilma Gusikowski | Chat | conversation-mockupinfluencerwholesalebopis | 6h | ●Responded | 9/11 | 75 | Jan 23, 2026 | Jan 28, 2026 | |
| 43212815 | Refund not received | Solved | Normal | Vernice Macejkovic | — |  Leonard Waters-Howell | gift-card | 2h | ●Responded | 4/5 | — | — | Jan 13, 2026 | - | |
| 16313771 | Loyalty points not posting | Solved | Normal | Vernice Macejkovic | — | Kip Schroeder IV | wholesaleshippinggift-card | 19h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |
| 42997754 | Loyalty points not posting | Solved | Normal | Vernice Macejkovic | — |  Kaela Friesen | vipdamaged | 14h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 37238386 | Loyalty points not posting | Solved | Low | Vernice Macejkovic | — | Kaela Friesen | — | 5h | ●Responded | 3/5 | — | — | Dec 25, 2025 | - | |
| 09365381 | BOPIS pickup not ready | Solved | Normal | Vernice Macejkovic | — | Dr. Mandy McLaughlin | bopisgift-card | 5h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 10744606 | Discount code not working | Solved | Normal | Vernice Macejkovic | — |  Garth Dooley | app | 1d | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 50234750 | BOPIS order cancelled at store | Solved | Normal | Vernice Macejkovic | — | Miss Amber Hintz Sr. | Social | — | 13h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 37173282 | Address change after shipping | Solved | Normal | Vernice Macejkovic | — | Lily Raynor | app | 3h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |
| 90232164 | Pro discount enrollment | Closed | Normal | Vernice Macejkovic | — | Faith Hilll | refund | 6h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 80822064 | Missing items in shipment | Closed | Low | Vernice Macejkovic | — |  Mr. Eliza Gerhold IV | fragrancesamplesdamaged | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 | |
| 81502382 | App crashes at checkout | Solved | Normal | Vernice Macejkovic | — | Lily Raynor | — | 12h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 60926323 | App crashes at checkout | Solved | Normal | Vernice Macejkovic | — | Faith Hilll | — | 1h | ●Responded | 4/11 | — | — | Oct 13, 2025 | - | |
| 10504338 | Shipping cost question | Solved | Normal | Vernice Macejkovic | — | Vilma Gusikowski | fragrancedamaged | 20h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 81443813 | Foundation match help | Solved | Low | Vernice Macejkovic | — | Lily Raynor | samplesbopis | 4h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 42812000 | Refund not received | Closed | Normal | Vernice Macejkovic | — | Chaz Renner | Chat | samples | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 13, 2025 |
| 72296683 | Cancel order request | Solved | Normal | Vernice Macejkovic | — |  Darryl Jacobi | — | 5h | ●Responded | 4/5 | — | — | Sep 7, 2025 | - | |
| 22880773 | Wrong shade sent | Closed | High | Vernice Macejkovic | — |  Amely Pacocha | Chat | shippingvipreturns | 19h | ●Responded | 2/5 | — | — | Sep 4, 2025 | Sep 7, 2025 |
| 21601013 | Klarna / Afterpay split issue | Solved | High | Vernice Macejkovic | — | Julie Hodkiewicz | Chat | viployalty | 1h | ●Responded | 1/5 | — | — | Aug 30, 2025 | - |
| 25337243 | Cancel order request | Closed | Normal | Vernice Macejkovic | — | Faith Hilll | damagedfragrance | 19h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 58165619 | Shipping cost question | Pending | Normal | Vernice Macejkovic | — | Jacklyn Dare | samplesbopisrefund | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 86250549 | Price match request | Solved | Normal | Vernice Macejkovic | — | Mr. Lonie Hudson | — | 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 87619025 | Insider tier issue | Closed | Normal | Vernice Macejkovic | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 21, 2025 |
| 89425361 | Missing items in shipment | Solved | High | Vernice Macejkovic | — | Darryl Jacobi | fragrance | 21h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | |
| 91685264 | Item authenticity concern | Closed | High | Vernice Macejkovic | — | Miss Amber Hintz Sr. | vip | 16h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 14, 2025 | |
| 39344027 | Lost package follow-up | Solved | Normal | Vernice Macejkovic | — | Ignatius Cummerata | shade-matchvipdamaged | 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 57577312 | Cancel subscription / Auto-replenish | Pending | Normal | Vernice Macejkovic | — | Oscar O'Hara | loyalty | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 08307006 | Klarna / Afterpay split issue | Solved | Normal | Vernice Macejkovic | — | Lily Raynor | Chat | wholesalefragranceinfluencer | 4h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 97217056 | Store experience feedback | Pending | Normal | Vernice Macejkovic | — | Chaz Renner | samples | - | —Skipped | — | — | — | May 30, 2025 | - |