Maude Bogan
floyd38@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36538979 | Insider tier issue | Closed | Normal | — | returns | 11h | ●Responded | 7/11 | — | — | Mar 26, 2026 | Apr 3, 2026 | |||
| 54217556 | Allergic reaction concern | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 73881938 | App login problem | Solved | High | — | Phone | apprefundshipping | 1d 9h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | ||
| 34110225 | Wrong shade sent | Closed | Normal | — | loyaltygift-carddamaged | 6h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 19, 2026 | |||
| 65727834 | Order arrived damaged | Closed | Urgent | — | Phone | damagedsamples | 5h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 17, 2026 | ||
| 65955906 | Foundation match help | Closed | Normal | — | returns | 3h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 5, 2026 | |||
| 36894431 | Wrong shade sent | Closed | Normal | — | Phone | appdamagedshipping | 4h | ●Responded | 3/5 | — | — | Feb 23, 2026 | Mar 2, 2026 | ||
| 71757274 | Item authenticity concern | Solved | Low | — | Chat | appgift-card | 4h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | ||
| 16102420 | Allergic reaction concern | Closed | Normal | — | shipping | 2d 20h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 13, 2026 | |||
| 06737451 | Lost package follow-up | Solved | Low | — | Social | gift-cardreturns | 17h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 13309815 | Address change after shipping | Solved | Normal | — | Chat | returnsgift-cardapp | 1h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - | ||
| 19225734 | BOPIS pickup not ready | Solved | High | — | Chat | vip | 1d 19h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 57877667 | Pro discount enrollment | Solved | Normal | — | Social | gift-cardrefund | 2d 22h | ⊘Not fired | — | — | — | Jan 20, 2026 | - | ||
| 79327285 | Wholesale order question | Solved | Normal | — | loyaltyapp | 5h | ⊘Not fired | — | — | — | Jan 19, 2026 | - | |||
| 80432905 | Allergic reaction concern | Solved | Normal | — | — | 6h | ●Responded | 2/5 | — | — | Jan 16, 2026 | - | |||
| 28237437 | Loyalty points not posting | Open | Urgent | — | gift-cardvip | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 66869632 | Loyalty points not posting | Solved | Low | — | Chat | apprefund | 2h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - | ||
| 80461942 | Cancel order request | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 66325049 | Discount code not working | Pending | High | — | Social | returnsfragrance | - | —Skipped | — | — | — | Dec 17, 2025 | - | ||
| 52160798 | Cancel subscription / Auto-replenish | Closed | Normal | — | shade-matchrefund | 4h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 20, 2025 | |||
| 82131170 | App crashes at checkout | Pending | High | — | shippingwholesalebopis | - | —Skipped | — | — | — | Dec 4, 2025 | - | |||
| 32366421 | Restock alert for backorder | Solved | Normal | — | shipping | 1d 14h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 99729517 | Discount code not working | Pending | Normal | — | Chat | shippingdamagedrefund | - | —Skipped | — | — | — | Nov 20, 2025 | - | ||
| 42958469 | Shipping cost question | Closed | High | — | — | 3h | ●Responded | 2/5 | — | — | Nov 12, 2025 | Nov 14, 2025 | |||
| 49615025 | Cancel subscription / Auto-replenish | Pending | Normal | — | Chat | returns | - | —Skipped | — | — | — | Oct 26, 2025 | - | ||
| 74687405 | Insider tier issue | Closed | Normal | — | Chat | fragrancerefund | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 | ||
| 24392720 | BOPIS pickup not ready | Solved | High | — | returns | 1d 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 87412560 | App crashes at checkout | Solved | Low | — | Social | loyalty | 5h | ⊘Not fired | — | — | — | Oct 13, 2025 | - | ||
| 71722497 | Influencer code not working | Solved | Normal | — | gift-carddamagedloyalty | 3h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |||
| 71699158 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | ||
| 24669846 | Missing items in shipment | Solved | High | — | shippingwholesaledamaged | 1d 22h | ●Responded | 3/5 | — | — | Sep 17, 2025 | - | |||
| 04067389 | Birthday gift not received | Closed | Low | — | gift-cardbopiswholesale | 1d 13h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | |||
| 96338862 | Restock alert for backorder | Closed | Normal | — | Phone | refundshade-matchbopis | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 | ||
| 10160765 | Order arrived damaged | Solved | Low | — | loyaltyfragrancedamaged | 2d 22h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 15467534 | Missing items in shipment | Closed | Normal | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 | ||
| 80584219 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | ||
| 83511485 | Gift card balance question | Closed | Normal | — | Chat | — | 9h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 17, 2025 | ||
| 14569257 | Allergic reaction concern | Solved | Normal | — | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 48366440 | Cancel order request | Closed | Normal | — | Phone | — | 1d | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 | ||
| 61205788 | Order arrived damaged | Solved | Urgent | — | gift-cardfragrance | 4h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 76027178 | Gift card balance question | Solved | Normal | — | Chat | bopis | 7h | ●Responded | 3/5 | — | — | Jul 13, 2025 | - | ||
| 73282662 | Pro discount enrollment | Solved | Low | — | Social | — | 2h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | ||
| 37603127 | Refund not received | Open | Normal | — | Chat | gift-cardshade-matchwholesale | - | —Skipped | — | — | — | Jun 13, 2025 | - | ||
| 92627861 | BOPIS order cancelled at store | Solved | Urgent | — | — | 6d 23h | ●Responded | 2/5 | — | — | Jun 12, 2025 | - | |||
| 67347883 | Klarna / Afterpay split issue | Solved | High | — | Phone | samples | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | ||
| 05604270 | Birthday gift not received | Solved | Low | — | loyalty | 6h | ⊘Not fired | — | — | — | Jun 9, 2025 | - | |||
| 04117527 | Missing samples in order | Closed | Normal | — | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 14, 2025 | ||
| 76436195 | BOPIS order cancelled at store | Solved | Low | — | Chat | appbopis | 15h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | ||
| 32094534 | Influencer code not working | Solved | Normal | — | appfragranceloyalty | 6h | ●Responded | 10/11 | — | — | May 29, 2025 | - | |||
| 26132935 | Pro discount enrollment | Closed | Normal | — | influencer | 4h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |