Marcelo Zemlak
jessica.rutherford@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98493980 | Store experience feedback | Solved | Normal | Marcelo Zemlak | — |  Ignatius Cummerata | shade-matchinfluencer | 6h | ⊘Not fired | — | — | — | May 4, 2026 | - | |
| 71142997 | Question about product ingredients | Closed | Normal | Marcelo Zemlak | — |  Dr. Mandy McLaughlin | refundsamples | 1d 1h | ●Responded | 3/5 | — | — | May 1, 2026 | May 6, 2026 | |
| 87814983 | Foundation match help | Solved | Normal | Marcelo Zemlak | — |  Katrina Johns | Chat | samplesinfluencer | 6h | ⊘Not fired | — | — | — | Apr 29, 2026 | - |
| 94196108 | BOPIS pickup not ready | Solved | Normal | Marcelo Zemlak | — |  Miss Amber Hintz Sr. | shipping | 1d 6h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - | |
| 83069737 | Allergic reaction concern | Closed | Normal | Marcelo Zemlak | — |  Chaz Renner | Chat | gift-card | 3h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 13, 2026 |
| 27200656 | Loyalty points not posting | Solved | Urgent | Marcelo Zemlak | — |  Oscar O'Hara | Chat | bopis | 23h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - |
| 13153341 | Return after 30-day window | Open | Low | Marcelo Zemlak | — |  Mr. Skyla Trantow | Phone | loyaltyreturns | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 65512201 | Cancel order request | Closed | Low | Marcelo Zemlak | — | Katrina Johns | Social | shipping | 7h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 22, 2026 |
| 15542713 | Klarna / Afterpay split issue | Solved | High | Marcelo Zemlak | — |  Julie Hodkiewicz | damaged | 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 95043986 | Wholesale order question | Closed | Normal | Marcelo Zemlak | — |  Mr. Lonie Hudson | vipwholesale | 11h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 11, 2026 | |
| 21402483 | Wholesale order question | Solved | Normal | Marcelo Zemlak | — |  Tommy Kuvalis | Chat | influencerreturns | 14h | ⊘Not fired | — | — | — | Feb 5, 2026 | - |
| 83800904 | Allergic reaction concern | Closed | Normal | Marcelo Zemlak | — |  Mr. Eliza Gerhold IV | Chat | — | 21h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 9, 2026 |
| 59554323 | Address change after shipping | Solved | Low | Marcelo Zemlak | — | Miss Amber Hintz Sr. | Chat | wholesale | 6h | ●Responded | 7/11 | — | — | Jan 28, 2026 | - |
| 64941693 | Pro discount enrollment | Solved | Normal | Marcelo Zemlak | — | Katrina Johns | Social | bopisrefund | 4h | ⊘Not fired | — | — | — | Jan 21, 2026 | - |
| 21226138 | Item authenticity concern | Solved | Normal | Marcelo Zemlak | — |  Amely Pacocha | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 60473800 | Cancel subscription / Auto-replenish | Closed | Normal | Marcelo Zemlak | — |  Garth Dooley | Chat | samplesapp | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 |
| 41930098 | Item authenticity concern | Closed | Normal | Marcelo Zemlak | — | Mr. Eliza Gerhold IV | Chat | app | 3h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 25, 2025 |
| 05901004 | Question about product ingredients | Closed | Normal | Marcelo Zemlak | — |  Darryl Jacobi | — | 2d 8h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 26, 2025 | |
| 30153413 | BOPIS pickup not ready | Closed | Normal | Marcelo Zemlak | — |  Lily Raynor | shipping | 3h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 20, 2025 | |
| 40231285 | Lost package follow-up | Solved | Low | Marcelo Zemlak | — | Chaz Renner | Chat | vipgift-card | 1d 2h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 57464293 | Insider tier issue | Solved | Normal | Marcelo Zemlak | — | Lily Raynor | — | 3d 12h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |
| 49065505 | Gift card balance question | Solved | Normal | Marcelo Zemlak | — | Darryl Jacobi | Chat | loyalty | 12h | ●Responded | 5/5 | — | — | Dec 3, 2025 | - |
| 21449954 | Missing items in shipment | Solved | Normal | Marcelo Zemlak | — |  Kip Schroeder IV | Phone | — | 23h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 45803563 | Cancel order request | Pending | Low | Marcelo Zemlak | — |  Vilma Gusikowski | gift-cardrefund | - | —Skipped | — | — | — | Nov 19, 2025 | - | |
| 86362162 | Insider tier issue | Solved | Normal | Marcelo Zemlak | — |  Yazmin Jast | Phone | — | 5h | ●Responded | 9/11 | — | — | Nov 10, 2025 | - |
| 27264537 | App crashes at checkout | Solved | Normal | Marcelo Zemlak | — |  Kaela Friesen | influencerloyalty | 3h | ●Responded | 4/5 | — | — | Nov 10, 2025 | - | |
| 83130675 | Allergic reaction concern | Pending | Normal | Marcelo Zemlak | — | Kaela Friesen | Chat | returnsapp | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 49674175 | BOPIS order cancelled at store | Closed | Low | Marcelo Zemlak | — | Yazmin Jast | refund | 1d | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 15, 2025 | |
| 85023902 | Missing items in shipment | Solved | Low | Marcelo Zemlak | — | Miss Amber Hintz Sr. | Chat | refund | 3h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - |
| 02324083 | Cancel subscription / Auto-replenish | Closed | Normal | Marcelo Zemlak | — |  Jacklyn Dare | fragrance | 6h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Oct 30, 2025 | |
| 27817086 | Where is my order? | Open | High | Marcelo Zemlak | — |  Leonard Waters-Howell | — | - | —Skipped | — | — | — | Oct 11, 2025 | - | |
| 77063880 | Pro discount enrollment | Solved | Normal | Marcelo Zemlak | — | Lily Raynor | wholesale | 14h | ⊘Not fired | — | — | — | Oct 11, 2025 | - | |
| 60393160 | Shipping cost question | Closed | Low | Marcelo Zemlak | — | Garth Dooley | Chat | gift-card | 22h | ●Responded | 4/5 | — | — | Oct 2, 2025 | Oct 5, 2025 |
| 19464345 | Allergic reaction concern | Solved | Normal | Marcelo Zemlak | — | Kaela Friesen | Chat | — | 6h | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 26107677 | Influencer code not working | Solved | Normal | Marcelo Zemlak | — | Kip Schroeder IV | bopis | 2h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 21608815 | Pro discount enrollment | Pending | Normal | Marcelo Zemlak | — | Leonard Waters-Howell | loyaltyfragranceapp | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 75834614 | Question about product ingredients | Solved | High | Marcelo Zemlak | — | Katrina Johns | loyaltyinfluencer | 16h | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |
| 94465113 | Klarna / Afterpay split issue | Solved | Normal | Marcelo Zemlak | — | Kip Schroeder IV | Chat | shipping | 17h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 17719578 | Influencer code not working | Solved | Normal | Marcelo Zemlak | — | Tommy Kuvalis | fragrancevip | 19h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 05351656 | Cancel subscription / Auto-replenish | Solved | High | Marcelo Zemlak | — | Kaela Friesen | Chat | fragrancesamplesbopis | 12h | ●Responded | 5/5 | — | — | Jun 21, 2025 | - |