Jerry Cruickshank
pedro51@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15103032 | Insider tier issue | Solved | Normal | Jerry Cruickshank | — |  Mr. Eliza Gerhold IV | refundapp | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 39158367 | BOPIS order cancelled at store | Closed | Normal | Jerry Cruickshank | — |  Julie Hodkiewicz | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 |
| 36575437 | Pro discount enrollment | Closed | Normal | Jerry Cruickshank | — |  Ignatius Cummerata | Social | — | 5h | ⊘Not fired | — | — | — | Apr 30, 2026 | May 6, 2026 |
| 96616275 | Refund not received | Closed | Normal | Jerry Cruickshank | — |  Tommy Kuvalis | fragrancereturnsrefund | 16h | ●Responded | 3/5 | — | — | Apr 21, 2026 | Apr 29, 2026 | |
| 09034601 | Loyalty points not posting | Pending | High | Jerry Cruickshank | — |  Miss Amber Hintz Sr. | damagedloyalty | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 57447779 | Discount code not working | Closed | Normal | Jerry Cruickshank | — |  Dr. Mandy McLaughlin | — | 2h | ●Responded | 2/5 | — | — | Apr 12, 2026 | Apr 19, 2026 | |
| 25477884 | Item authenticity concern | Closed | Normal | Jerry Cruickshank | — | Julie Hodkiewicz | wholesalerefund | 4h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 7, 2026 | |
| 30896755 | Klarna / Afterpay split issue | Solved | Normal | Jerry Cruickshank | — | Dr. Mandy McLaughlin | shippinginfluencerdamaged | 2h | ⊘Not fired | — | — | — | Feb 4, 2026 | - | |
| 69785811 | Pro discount enrollment | Solved | Normal | Jerry Cruickshank | — |  Garth Dooley | — | 6h | ●Responded | 1/5 | — | — | Jan 30, 2026 | - | |
| 23963382 | BOPIS order cancelled at store | Solved | High | Jerry Cruickshank | — |  Kip Schroeder IV | Chat | refund | 2d 12h | ●Responded | 4/5 | — | — | Jan 21, 2026 | - |
| 97552602 | App login problem | Solved | Normal | Jerry Cruickshank | — | Garth Dooley | samplesreturns | 17h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 44068932 | Allergic reaction concern | Solved | High | Jerry Cruickshank | — |  Mr. Cade Senger | Social | wholesale | 19h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 08515192 | BOPIS pickup not ready | Solved | Urgent | Jerry Cruickshank | — |  Katrina Johns | Chat | — | 20h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - |
| 64380452 | Store experience feedback | Solved | Normal | Jerry Cruickshank | — |  Mr. Lonie Hudson | Chat | returnsinfluencervip | 1h | ●Responded | 5/5 | — | — | Dec 1, 2025 | - |
| 46578273 | Loyalty points not posting | Solved | Normal | Jerry Cruickshank | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 17640497 | Order arrived damaged | Solved | Normal | Jerry Cruickshank | — |  Kaela Friesen | Chat | samplesinfluencershade-match | 1d | ●Responded | 5/5 | — | — | Nov 7, 2025 | - |
| 33838829 | Address change after shipping | Solved | Low | Jerry Cruickshank | — | Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 69455543 | Cancel subscription / Auto-replenish | Solved | High | Jerry Cruickshank | — |  Chaz Renner | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 61053299 | Store experience feedback | Closed | Low | Jerry Cruickshank | — |  Yazmin Jast | Chat | bopisgift-cardshipping | 5h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 12, 2025 |
| 22276714 | Allergic reaction concern | Solved | Normal | Jerry Cruickshank | — |  Jacklyn Dare | Chat | appreturnsdamaged | 1d 4h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 88973865 | Restock alert for backorder | Solved | Normal | Jerry Cruickshank | — | Kip Schroeder IV | Chat | shade-matchshipping | 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 44873088 | App crashes at checkout | Solved | Normal | Jerry Cruickshank | — |  Oscar O'Hara | Chat | appbopisloyalty | 7d 2h | ⊘Not fired | — | — | — | Sep 13, 2025 | - |
| 35878330 | Restock alert for backorder | Solved | High | Jerry Cruickshank | — |  Vilma Gusikowski | fragrance | 6h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 21148526 | Restock alert for backorder | Open | Normal | Jerry Cruickshank | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 19906052 | Address change after shipping | Closed | Low | Jerry Cruickshank | — | Katrina Johns | — | 3h | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 26, 2025 | |
| 04762404 | Loyalty points not posting | Open | High | Jerry Cruickshank | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 94670200 | Question about product ingredients | Pending | Normal | Jerry Cruickshank | — | Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jul 21, 2025 | - | |
| 37961063 | Restock alert for backorder | Solved | High | Jerry Cruickshank | — | Kip Schroeder IV | Chat | — | 4d 3h | ⊘Not fired | — | — | — | Jul 15, 2025 | - |
| 90902120 | Order arrived damaged | Solved | Normal | Jerry Cruickshank | — | Chaz Renner | — | 1d 14h | ●Responded | 1/11 | — | — | Jul 13, 2025 | - | |
| 86210092 | App crashes at checkout | Solved | High | Jerry Cruickshank | — | Ignatius Cummerata | Chat | damagedshade-matchapp | 19h | ●Responded | 5/5 | — | — | Jul 3, 2025 | - |
| 20623092 | Refund not received | Solved | Normal | Jerry Cruickshank | — | Chaz Renner | damagedreturns | 4h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 07186042 | Missing samples in order | Solved | Normal | Jerry Cruickshank | — |  Amely Pacocha | appreturnsbopis | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 47375971 | Allergic reaction concern | Solved | High | Jerry Cruickshank | — | Julie Hodkiewicz | shade-matchwholesalereturns | 23h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 68445943 | Store experience feedback | Closed | Normal | Jerry Cruickshank | — | Mr. Eliza Gerhold IV | shade-match | 1d 4h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 4, 2025 | |
| 82248090 | Loyalty points not posting | Solved | Normal | Jerry Cruickshank | — | Ignatius Cummerata | vipbopis | 1d | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 36877571 | Missing items in shipment | Solved | High | Jerry Cruickshank | — | Oscar O'Hara | Chat | gift-card | 2h | ●Responded | 5/5 | — | — | May 24, 2025 | - |