Rhett Ondricka DDS
broderick1@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75486160 | Shipping cost question | Closed | Urgent | Rhett Ondricka DDS | — |  Eula McKenzie | — | 1d 8h | ●Responded | 7/11 | — | — | May 20, 2026 | May 23, 2026 | |
| 84501138 | Order arrived damaged | Pending | Normal | Rhett Ondricka DDS | — |  Steve O'Conner | returns | - | —Skipped | — | — | — | May 16, 2026 | - | |
| 58004013 | Foundation match help | Closed | Normal | Rhett Ondricka DDS | — |  Jacklyn Dare | Phone | — | 2d 20h | ○Sent, no reply | — | — | — | May 1, 2026 | May 11, 2026 |
| 14528097 | Foundation match help | Closed | High | Rhett Ondricka DDS | — |  Tommy Kuvalis | gift-card | 5h | ●Responded | 4/11 | — | — | Apr 20, 2026 | Apr 21, 2026 | |
| 42148470 | Gift card balance question | Solved | Urgent | Rhett Ondricka DDS | — |  Oscar O'Hara | vipshipping | 2h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 03268565 | Birthday gift not received | Closed | Normal | Rhett Ondricka DDS | — | Oscar O'Hara | — | 4h | ●Responded | 4/5 | — | — | Apr 2, 2026 | Apr 8, 2026 | |
| 25071361 | Store experience feedback | Solved | Low | Rhett Ondricka DDS | — |  Mr. Cade Senger | Phone | samplesrefund | 4h | ●Responded | 4/11 | — | — | Mar 30, 2026 | - |
| 98550162 | Birthday gift not received | Pending | Normal | Rhett Ondricka DDS | — |  Miss Amber Hintz Sr. | Phone | gift-cardshade-match | - | —Skipped | — | — | — | Mar 14, 2026 | - |
| 80264198 | Shipping cost question | Solved | Normal | Rhett Ondricka DDS | — | Tommy Kuvalis | — | 5h | ●Responded | 4/5 | — | — | Mar 5, 2026 | - | |
| 27421863 | Birthday gift not received | Pending | Normal | Rhett Ondricka DDS | — | Steve O'Conner | shipping | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 75472554 | Loyalty points not posting | Pending | Normal | Rhett Ondricka DDS | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 49861711 | Restock alert for backorder | Pending | High | Rhett Ondricka DDS | — |  Leonard Waters-Howell | shippingfragranceinfluencer | - | —Skipped | — | — | — | Feb 21, 2026 | - | |
| 93579449 | Shipping cost question | Solved | Normal | Rhett Ondricka DDS | — |  Chaz Renner | returnsshippingsamples | 10h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 03054804 | Birthday gift not received | Solved | Normal | Rhett Ondricka DDS | — | Eula McKenzie | Chat | wholesale | 1h | ●Responded | 5/5 | — | — | Feb 11, 2026 | - |
| 16666044 | Wholesale order question | Open | Normal | Rhett Ondricka DDS | — | Julie Hodkiewicz | wholesalerefundfragrance | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 58037825 | Question about product ingredients | Solved | Low | Rhett Ondricka DDS | — |  Mr. Eliza Gerhold IV | Chat | — | 2d 8h | ●Responded | 4/5 | — | — | Dec 28, 2025 | - |
| 93674571 | Missing samples in order | Solved | Normal | Rhett Ondricka DDS | — |  Lily Raynor | gift-cardshippinginfluencer | 5h | ●Responded | 3/5 | — | — | Dec 24, 2025 | - | |
| 62273200 | Allergic reaction concern | Closed | Normal | Rhett Ondricka DDS | — |  Garth Dooley | Phone | bopisviployalty | 6h | ●Responded | 3/5 | — | — | Dec 20, 2025 | Dec 24, 2025 |
| 33824645 | Wrong shade sent | Solved | Normal | Rhett Ondricka DDS | — | Mr. Cade Senger | Chat | returns | 17h | ●Responded | 4/5 | — | — | Dec 17, 2025 | - |
| 57722671 | Where is my order? | Closed | Normal | Rhett Ondricka DDS | — |  Faith Hilll | — | 20h | ●Responded | 5/5 | — | — | Dec 11, 2025 | Dec 17, 2025 | |
| 89428762 | Wrong shade sent | Closed | Low | Rhett Ondricka DDS | — | Garth Dooley | Phone | — | 4h | ⊘Not fired | — | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 81127607 | Missing samples in order | Solved | High | Rhett Ondricka DDS | — | Eula McKenzie | — | 10h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 95097825 | Insider tier issue | Closed | Normal | Rhett Ondricka DDS | — |  Dr. Mandy McLaughlin | returnsinfluencerrefund | 5h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 95053079 | BOPIS pickup not ready | Solved | Normal | Rhett Ondricka DDS | — | Jacklyn Dare | Phone | — | 2d 13h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 32052237 | Foundation match help | Solved | Low | Rhett Ondricka DDS | — | Lily Raynor | appshipping | 6d | ○Sent, no reply | — | — | — | Oct 6, 2025 | - | |
| 74149060 | Birthday gift not received | Pending | Urgent | Rhett Ondricka DDS | — | Eula McKenzie | Social | bopisshipping | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 18368393 | Restock alert for backorder | Open | Normal | Rhett Ondricka DDS | — | Mr. Eliza Gerhold IV | Chat | wholesalegift-card | - | —Skipped | — | — | — | Sep 29, 2025 | - |
| 73102692 | Wrong shade sent | Solved | Low | Rhett Ondricka DDS | — | Dr. Mandy McLaughlin | influencer | 1d 12h | ●Responded | 7/11 | — | — | Sep 22, 2025 | - | |
| 49936729 | Cancel order request | Solved | Normal | Rhett Ondricka DDS | — |  Kaela Friesen | Chat | bopis | 1d 17h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 51959726 | Missing samples in order | Solved | Low | Rhett Ondricka DDS | — |  Amely Pacocha | Chat | gift-card | 1h | ⊘Not fired | — | — | — | Aug 29, 2025 | - |
| 61415544 | App login problem | Solved | High | Rhett Ondricka DDS | — | Dr. Mandy McLaughlin | influencer | 4h | ●Responded | 3/5 | — | — | Aug 20, 2025 | - | |
| 45775675 | Wrong shade sent | Solved | Normal | Rhett Ondricka DDS | — | Mr. Cade Senger | — | 17h | ●Responded | 3/5 | — | — | Aug 7, 2025 | - | |
| 69961464 | Lost package follow-up | Solved | Normal | Rhett Ondricka DDS | — |  Yazmin Jast | Phone | influencerrefundfragrance | 5h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 24499848 | Cancel order request | Closed | Urgent | Rhett Ondricka DDS | — |  Vilma Gusikowski | Chat | wholesale | 2h | ●Responded | 10/11 | — | — | Jul 26, 2025 | Jul 27, 2025 |
| 56875841 | Influencer code not working | Pending | Normal | Rhett Ondricka DDS | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 56040672 | Store experience feedback | Solved | Normal | Rhett Ondricka DDS | — |  Mr. Lonie Hudson | shippingsamplesrefund | 18h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 04410352 | Return after 30-day window | Closed | High | Rhett Ondricka DDS | — | Amely Pacocha | Chat | gift-cardinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 20, 2025 |
| 19644666 | App login problem | Solved | High | Rhett Ondricka DDS | — | Amely Pacocha | Social | wholesaleshade-match | 2h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 18980739 | Where is my order? | Closed | Urgent | Rhett Ondricka DDS | — | Steve O'Conner | samplesinfluencer | 13h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 16, 2025 | |
| 79803538 | Wholesale order question | Solved | Low | Rhett Ondricka DDS | — |  Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 68086145 | Influencer code not working | Solved | High | Rhett Ondricka DDS | — | Mr. Lonie Hudson | samplesfragrance | 5h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 43417874 | Birthday gift not received | Solved | Normal | Rhett Ondricka DDS | — |  Darryl Jacobi | Social | samplesfragrancereturns | 5h | ⊘Not fired | — | — | — | Jun 27, 2025 | - |
| 32100164 | Cancel order request | Solved | Normal | Rhett Ondricka DDS | — | Eula McKenzie | Chat | — | 5h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - |
| 04438233 | BOPIS pickup not ready | Open | Normal | Rhett Ondricka DDS | — | Jacklyn Dare | Chat | bopisdamaged | - | —Skipped | — | — | — | Jun 19, 2025 | - |
| 12738811 | Gift card balance question | Solved | High | Rhett Ondricka DDS | — | Jacklyn Dare | — | 11h | ●Responded | 4/5 | — | — | Jun 18, 2025 | - | |
| 66811473 | Restock alert for backorder | Solved | High | Rhett Ondricka DDS | — | Tommy Kuvalis | Chat | — | 2d 4h | ⊘Not fired | — | — | — | Jun 8, 2025 | - |
| 16368540 | Return after 30-day window | Solved | Normal | Rhett Ondricka DDS | — | Lily Raynor | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - |
| 60354713 | Lost package follow-up | Solved | Normal | Rhett Ondricka DDS | — |  Mr. Skyla Trantow | loyaltyreturns | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 33930910 | Shipping cost question | Closed | Normal | Rhett Ondricka DDS | — | Chaz Renner | shade-matchfragrance | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | May 31, 2025 | |
| 97946516 | Price match request | Closed | High | Rhett Ondricka DDS | — | Eula McKenzie | shipping | 7h | ⊘Not fired | — | — | — | May 23, 2025 | May 28, 2025 |