Mr. Jorge Doyle
dawn_will74@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 88701744 | Question about product ingredients | Solved | High | — | appdamaged | 6h | ⊘Not fired | — | — | — | May 7, 2026 | - | |||
| 53618769 | Return after 30-day window | Open | High | — | vipapp | - | —Skipped | — | — | — | May 1, 2026 | - | |||
| 46004545 | Missing samples in order | Solved | Normal | — | — | 6h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - | |||
| 01510100 | BOPIS order cancelled at store | Solved | Low | — | Phone | shade-matchloyalty | 1h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | ||
| 89951572 | Discount code not working | Closed | Normal | — | Chat | app | 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 17, 2026 | ||
| 92080146 | BOPIS order cancelled at store | Solved | Urgent | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | ||
| 09969288 | Discount code not working | Solved | Normal | — | — | 1d 15h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |||
| 67885118 | Question about product ingredients | Solved | Normal | — | Chat | — | 4d 13h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | ||
| 81852479 | Store experience feedback | Solved | Normal | — | returnssamples | 1h | ●Responded | 9/11 | — | — | Mar 13, 2026 | - | |||
| 68766230 | Allergic reaction concern | Solved | Normal | — | returnsfragrance | 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 77538356 | Price match request | Solved | Normal | — | — | 4h | ●Responded | 4/5 | — | — | Mar 11, 2026 | - | |||
| 56094857 | Shipping cost question | Closed | Normal | — | Phone | influencer | 3h | ●Responded | 4/5 | — | — | Mar 3, 2026 | Mar 9, 2026 | ||
| 35460693 | App login problem | Solved | Normal | — | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 07034241 | Shipping cost question | Solved | Normal | — | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - | ||
| 95235133 | Store experience feedback | Solved | High | — | damagedwholesalevip | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 88299040 | Wrong shade sent | Solved | Normal | — | gift-card | 2h | ●Responded | 10/11 | — | — | Feb 4, 2026 | - | |||
| 15786311 | Return after 30-day window | Pending | Low | — | Phone | shipping | - | —Skipped | — | — | — | Jan 12, 2026 | - | ||
| 19937705 | Loyalty points not posting | Pending | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Dec 23, 2025 | - | ||
| 92615914 | Shipping cost question | Solved | Normal | — | bopis | 3h | ⊘Not fired | — | — | — | Dec 22, 2025 | - | |||
| 45730066 | BOPIS pickup not ready | Solved | High | — | Chat | shade-matchreturnsfragrance | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | ||
| 15564299 | Store experience feedback | Solved | Low | — | samples | 23h | ●Responded | 9/11 | — | — | Dec 16, 2025 | - | |||
| 39618384 | App login problem | Solved | Urgent | — | Social | app | 6h | ⊘Not fired | — | — | — | Dec 15, 2025 | - | ||
| 27668855 | Foundation match help | Closed | High | — | Chat | — | 8h | ●Responded | 5/5 | — | — | Dec 11, 2025 | Dec 12, 2025 | ||
| 68122400 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Dec 9, 2025 | - | ||
| 25460241 | Cancel order request | Solved | Normal | — | Chat | shippingapp | 5d 14h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 75842756 | Foundation match help | Open | Normal | — | Phone | shippingdamaged | - | —Skipped | — | — | — | Nov 12, 2025 | - | ||
| 69402519 | Address change after shipping | Solved | Normal | — | — | 18h | ●Responded | 10/11 | — | — | Nov 10, 2025 | - | |||
| 87304445 | Where is my order? | Closed | High | — | fragrancedamaged | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 23, 2025 | |||
| 69343232 | Question about product ingredients | Closed | High | — | bopisgift-cardloyalty | 14h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 18, 2025 | |||
| 20434079 | Refund not received | Closed | High | — | shippingwholesalevip | 1d 13h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 27, 2025 | |||
| 03990130 | Pro discount enrollment | Solved | Low | — | Chat | shippingwholesale | 1d 8h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | ||
| 51453058 | Cancel subscription / Auto-replenish | Closed | Normal | — | wholesalesamplesshade-match | 3h | ●Responded | 10/11 | — | — | Sep 12, 2025 | Sep 19, 2025 | |||
| 55772489 | Return after 30-day window | Open | Normal | — | influencerdamagedbopis | - | —Skipped | — | — | — | Aug 21, 2025 | - | |||
| 08719370 | Price match request | Solved | Normal | — | wholesalebopis | 1d 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | |||
| 28214726 | Foundation match help | Pending | Normal | — | appfragrancedamaged | - | —Skipped | — | — | — | Aug 1, 2025 | - | |||
| 80832352 | Price match request | Solved | High | — | Phone | gift-cardloyalty | 2d 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | ||
| 74253872 | Refund not received | Solved | Normal | — | Chat | refundshade-match | 1d | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | ||
| 07600169 | Birthday gift not received | Solved | Normal | — | shippingapp | 16h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 90880337 | App login problem | Solved | Normal | — | Chat | damaged | 13h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | ||
| 86227371 | Restock alert for backorder | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Jun 23, 2025 | - | ||
| 70292928 | Lost package follow-up | Closed | Low | — | Phone | loyalty | 7d 13h | ●Responded | 1/5 | — | — | Jun 18, 2025 | Jul 2, 2025 | ||
| 97262114 | Store experience feedback | Solved | Normal | — | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |||
| 91007290 | Wrong shade sent | Solved | Low | — | bopis | 3h | ⊘Not fired | — | — | — | May 28, 2025 | - | |||
| 18776742 | Missing items in shipment | Solved | Normal | — | Social | damagedappwholesale | 5h | ⊘Not fired | — | — | — | May 27, 2025 | - | ||
| 61770629 | BOPIS order cancelled at store | Solved | Normal | — | refundwholesale | 4d 18h | ⊘Not fired | — | — | — | May 23, 2025 | - | |||
| 90756687 | App login problem | Solved | High | — | Phone | returnsloyalty | 1h | ○Sent, no reply | — | — | — | May 23, 2025 | - |