Ms. Priscilla Ebert
jay16@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95294255 | Question about product ingredients | Solved | Normal | Ms. Priscilla Ebert | — |  Chaz Renner | Phone | fragranceshade-match | 2d 23h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 48716889 | Item authenticity concern | Closed | Normal | Ms. Priscilla Ebert | — |  Mr. Lonie Hudson | shippinginfluencer | 2d 5h | ○Sent, no reply | — | — | — | May 14, 2026 | May 20, 2026 | |
| 22786124 | Wholesale order question | Open | Normal | Ms. Priscilla Ebert | — |  Garth Dooley | samplesloyalty | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 44366344 | BOPIS order cancelled at store | Solved | High | Ms. Priscilla Ebert | — |  Kaela Friesen | shippingfragrance | 2d 4h | ●Responded | 4/5 | — | — | May 2, 2026 | - | |
| 56465465 | Loyalty points not posting | Solved | Normal | Ms. Priscilla Ebert | — |  Lily Raynor | wholesalerefund | 20h | ●Responded | 4/5 | — | — | Apr 25, 2026 | - | |
| 94506472 | BOPIS pickup not ready | Solved | Normal | Ms. Priscilla Ebert | — |  Dr. Mandy McLaughlin | Chat | fragrancedamaged | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 76536105 | Loyalty points not posting | Closed | Low | Ms. Priscilla Ebert | — |  Leonard Waters-Howell | viployaltyinfluencer | 1d 6h | ●Responded | 4/5 | — | — | Apr 7, 2026 | Apr 14, 2026 | |
| 82132740 | Insider tier issue | Solved | Urgent | Ms. Priscilla Ebert | — |  Ignatius Cummerata | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 60455550 | Restock alert for backorder | Open | Normal | Ms. Priscilla Ebert | — |  Mr. Cade Senger | Chat | wholesaledamaged | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 06734198 | Item authenticity concern | Solved | Normal | Ms. Priscilla Ebert | — | Chaz Renner | Chat | wholesaledamaged | 22h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 46068560 | Item authenticity concern | Solved | Low | Ms. Priscilla Ebert | — |  Mr. Skyla Trantow | — | 3h | ⊘Not fired | — | — | — | Mar 3, 2026 | - | |
| 49985101 | Foundation match help | Pending | Normal | Ms. Priscilla Ebert | — | Lily Raynor | Phone | wholesale | - | —Skipped | — | — | — | Feb 11, 2026 | - |
| 70232574 | Missing samples in order | Closed | Normal | Ms. Priscilla Ebert | — | Mr. Lonie Hudson | Chat | gift-cardwholesaleinfluencer | 4h | ●Responded | 5/5 | — | — | Feb 10, 2026 | Feb 14, 2026 |
| 42289729 | Influencer code not working | Closed | Normal | Ms. Priscilla Ebert | — | Garth Dooley | influencer | 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Feb 3, 2026 | |
| 42965987 | Restock alert for backorder | Solved | High | Ms. Priscilla Ebert | — | Mr. Lonie Hudson | Chat | — | 2d 12h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 83776950 | Store experience feedback | Closed | Normal | Ms. Priscilla Ebert | — | Lily Raynor | fragrance | 20h | ●Responded | 7/11 | — | — | Jan 19, 2026 | Jan 27, 2026 | |
| 12832074 | Shipping cost question | Solved | Low | Ms. Priscilla Ebert | — |  Oscar O'Hara | Phone | wholesalefragrance | 1h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - |
| 75906286 | Wholesale order question | Solved | Normal | Ms. Priscilla Ebert | — |  Yazmin Jast | wholesaledamaged | 21h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 54022978 | Item authenticity concern | Solved | Normal | Ms. Priscilla Ebert | — |  Mr. Eliza Gerhold IV | damagedfragrancegift-card | 2h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 08751438 | Gift card balance question | Solved | Normal | Ms. Priscilla Ebert | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 45060947 | BOPIS pickup not ready | Solved | Normal | Ms. Priscilla Ebert | — | Kaela Friesen | Chat | damaged | 4d 19h | ●Responded | 3/5 | — | — | Oct 25, 2025 | - |
| 04552643 | Return after 30-day window | Closed | Normal | Ms. Priscilla Ebert | — | Lily Raynor | vipdamaged | 2h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 19, 2025 | |
| 94421443 | Question about product ingredients | Closed | High | Ms. Priscilla Ebert | — |  Miss Amber Hintz Sr. | — | 1d 14h | ●Responded | 7/11 | — | — | Oct 6, 2025 | Oct 10, 2025 | |
| 91353782 | Gift card balance question | Solved | Normal | Ms. Priscilla Ebert | — | Oscar O'Hara | Chat | damaged | 17h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 84667260 | Birthday gift not received | Solved | High | Ms. Priscilla Ebert | — | Kaela Friesen | appdamagedsamples | 1h | ●Responded | 5/5 | — | — | Sep 28, 2025 | - | |
| 23707671 | App crashes at checkout | Closed | Normal | Ms. Priscilla Ebert | — | Chaz Renner | appsamplesbopis | 2d 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 22, 2025 | |
| 62973710 | Pro discount enrollment | Open | Normal | Ms. Priscilla Ebert | — | Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Sep 10, 2025 | - |
| 85992414 | Shipping cost question | Solved | Normal | Ms. Priscilla Ebert | — | Dr. Mandy McLaughlin | Chat | bopisvip | 15h | ⊘Not fired | — | — | — | Sep 9, 2025 | - |
| 89947590 | Missing samples in order | Closed | Normal | Ms. Priscilla Ebert | — | Ignatius Cummerata | — | 2d | ●Responded | 1/11 | — | — | Aug 29, 2025 | Sep 3, 2025 | |
| 07304698 | Cancel subscription / Auto-replenish | Closed | Low | Ms. Priscilla Ebert | — |  Katrina Johns | Chat | — | 5h | ●Responded | 4/5 | — | — | Aug 25, 2025 | Aug 26, 2025 |
| 68147160 | Item authenticity concern | Closed | Low | Ms. Priscilla Ebert | — |  Vilma Gusikowski | — | 13h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 18, 2025 | |
| 65071675 | Where is my order? | Open | Normal | Ms. Priscilla Ebert | — | Mr. Lonie Hudson | refund | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 21965020 | Store experience feedback | Solved | Normal | Ms. Priscilla Ebert | — | Chaz Renner | Chat | — | 19h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |
| 78522953 | Pro discount enrollment | Solved | Low | Ms. Priscilla Ebert | — | Lily Raynor | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 40127380 | Loyalty points not posting | Solved | Low | Ms. Priscilla Ebert | — | Ignatius Cummerata | damaged | 1d 16h | ●Responded | 2/5 | — | — | Jun 14, 2025 | - | |
| 79982217 | Address change after shipping | Solved | Low | Ms. Priscilla Ebert | — |  Jacklyn Dare | fragrancewholesale | 17h | ●Responded | 4/5 | — | — | Jun 7, 2025 | - |