Tyrone Jacobi DVM
mitchell.blanda@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01057387 | App login problem | Solved | Normal | — | refundvip | 3h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |||
| 55959236 | Shipping cost question | Closed | Normal | — | Chat | shade-match | 5h | ●Responded | 10/11 | — | — | Apr 21, 2026 | Apr 22, 2026 | ||
| 94199266 | BOPIS order cancelled at store | Solved | Normal | — | Chat | appgift-cardloyalty | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | ||
| 18982924 | Missing items in shipment | Closed | Urgent | — | Chat | shade-matchgift-cardrefund | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 21, 2026 | ||
| 32759134 | Shipping cost question | Open | Low | — | bopisshippingvip | - | —Skipped | — | — | — | Apr 8, 2026 | - | |||
| 53937030 | BOPIS order cancelled at store | Solved | Normal | — | shade-match | 9h | ●Responded | 3/5 | — | — | Apr 8, 2026 | - | |||
| 23230347 | Missing samples in order | Closed | Normal | — | Chat | shade-matchloyaltyinfluencer | 22h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 12, 2026 | ||
| 71334842 | BOPIS order cancelled at store | Open | Normal | — | Chat | shippingrefundshade-match | - | —Skipped | — | — | — | Mar 27, 2026 | - | ||
| 20923031 | App login problem | Solved | Normal | — | shade-matchvip | 8h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |||
| 55110438 | Missing samples in order | Closed | Normal | — | Chat | fragrancebopisrefund | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 | ||
| 78147011 | Influencer code not working | Solved | High | — | wholesaleappbopis | 1h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | |||
| 35740126 | Where is my order? | Closed | Normal | — | Chat | — | 1d 4h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Mar 3, 2026 | ||
| 49492962 | Address change after shipping | Solved | Normal | — | shade-matchinfluencer | 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 35194924 | Missing samples in order | Solved | Normal | — | — | 22h | ●Responded | 3/5 | — | — | Feb 17, 2026 | - | |||
| 33782130 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shade-matchfragranceshipping | 1h | ⊘Not fired | — | — | — | Feb 16, 2026 | - | ||
| 68066185 | Birthday gift not received | Closed | High | — | refundshipping | 4h | ⊘Not fired | — | — | — | Feb 8, 2026 | Feb 13, 2026 | |||
| 04778070 | Address change after shipping | Solved | Normal | — | — | 11h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 69917030 | Missing samples in order | Solved | Urgent | — | wholesalereturnsapp | 4h | ●Responded | 3/5 | — | — | Jan 27, 2026 | - | |||
| 72008681 | Order arrived damaged | Solved | Low | — | Phone | samplesloyaltyrefund | 5h | ●Responded | 2/5 | — | — | Jan 26, 2026 | - | ||
| 43464227 | Lost package follow-up | Pending | High | — | Chat | damaged | - | —Skipped | — | — | — | Jan 23, 2026 | - | ||
| 08147350 | Return after 30-day window | Solved | Low | — | shippingvipsamples | 21h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 40225342 | Shipping cost question | Solved | High | — | vipappshade-match | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 84691600 | Loyalty points not posting | Solved | High | — | — | 15h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |||
| 56532731 | Missing items in shipment | Solved | Normal | — | Chat | returnsloyaltyinfluencer | 4h | ●Responded | 4/11 | — | — | Dec 18, 2025 | - | ||
| 66323545 | Missing samples in order | Solved | Normal | — | — | 4h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - | |||
| 66601836 | Wholesale order question | Solved | Normal | — | Chat | appinfluencervip | 3h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - | ||
| 40406815 | Insider tier issue | Closed | Normal | — | shippingdamagedapp | 1h | ○Sent, no reply | — | — | — | Nov 29, 2025 | Dec 1, 2025 | |||
| 45636548 | App login problem | Closed | Normal | — | Phone | loyaltygift-card | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 30, 2025 | ||
| 84208253 | App crashes at checkout | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |||
| 27141260 | Missing items in shipment | Closed | Low | — | Chat | shippingloyalty | 6d 19h | ⊘Not fired | — | — | — | Nov 23, 2025 | Dec 6, 2025 | ||
| 68087059 | Store experience feedback | Pending | Low | — | Phone | bopisgift-cardshade-match | - | —Skipped | — | — | — | Nov 21, 2025 | - | ||
| 95444085 | Store experience feedback | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 | |||
| 05549464 | App login problem | Closed | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Nov 17, 2025 | Nov 20, 2025 | ||
| 62666365 | Allergic reaction concern | Closed | Normal | — | — | 12h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 19, 2025 | |||
| 39229342 | Wholesale order question | Solved | Low | — | Chat | wholesaleshade-matchsamples | 1h | ●Responded | 5/5 | — | — | Oct 8, 2025 | - | ||
| 07319974 | Lost package follow-up | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Sep 28, 2025 | - | |||
| 88179069 | Cancel order request | Solved | Normal | — | shade-matchwholesaleinfluencer | 6h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 29722517 | Birthday gift not received | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 31, 2025 | |||
| 02032183 | Discount code not working | Closed | Normal | — | Chat | sampleswholesale | 14h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 | ||
| 26039344 | Item authenticity concern | Pending | Normal | — | gift-cardvip | - | —Skipped | — | — | — | Aug 12, 2025 | - | |||
| 26349118 | Missing samples in order | Closed | Low | — | Chat | — | 1d 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 | ||
| 07029102 | Foundation match help | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |||
| 88629516 | BOPIS pickup not ready | Solved | Normal | — | Chat | refundloyaltydamaged | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 94458937 | Pro discount enrollment | Solved | Low | — | — | 9d 3h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 17235739 | Wrong shade sent | Solved | Normal | — | — | 1d 7h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |||
| 08562285 | Insider tier issue | Solved | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |