Emiliano Wiegand
ezra_heathcote25@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25908148 | Address change after shipping | Solved | Low | Emiliano Wiegand | — |  Oscar O'Hara | Chat | wholesaleshade-match | 16h | ●Responded | 5/5 | — | — | May 14, 2026 | - |
| 18829020 | Refund not received | Solved | High | Emiliano Wiegand | — |  Julie Hodkiewicz | Phone | — | 1d 14h | ●Responded | 1/5 | — | — | May 14, 2026 | - |
| 62194324 | Wholesale order question | Closed | Normal | Emiliano Wiegand | — |  Jacklyn Dare | vipshade-match | 18h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | |
| 16044398 | Store experience feedback | Solved | Normal | Emiliano Wiegand | — |  Leonard Waters-Howell | refundshipping | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - | |
| 06430792 | Cancel order request | Solved | Normal | Emiliano Wiegand | — |  Eula McKenzie | influencerbopis | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 98109922 | BOPIS pickup not ready | Closed | Normal | Emiliano Wiegand | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 22679265 | Wrong shade sent | Solved | Normal | Emiliano Wiegand | — |  Mr. Eliza Gerhold IV | Phone | appreturnsshipping | 17h | ●Responded | 3/5 | — | — | Mar 25, 2026 | - |
| 86884137 | BOPIS pickup not ready | Solved | Normal | Emiliano Wiegand | — |  Steve O'Conner | Chat | app | 16h | ●Responded | 4/5 | — | — | Mar 5, 2026 | - |
| 27532083 | Loyalty points not posting | Closed | Normal | Emiliano Wiegand | — |  Tommy Kuvalis | Chat | gift-cardwholesalerefund | 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 2, 2026 |
| 60647977 | Missing samples in order | Solved | Normal | Emiliano Wiegand | — | Tommy Kuvalis | vip | 6d 13h | ●Responded | 3/5 | — | — | Feb 24, 2026 | - | |
| 96609635 | Missing items in shipment | Solved | Low | Emiliano Wiegand | — |  Lily Raynor | Phone | — | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 13519577 | Where is my order? | Solved | Normal | Emiliano Wiegand | — |  Garth Dooley | Chat | loyaltyshade-matchvip | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 93911453 | Restock alert for backorder | Pending | Normal | Emiliano Wiegand | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 32757858 | Missing samples in order | Solved | Low | Emiliano Wiegand | — | Tommy Kuvalis | Phone | vipwholesale | 14h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 72579682 | Address change after shipping | Pending | High | Emiliano Wiegand | — | Steve O'Conner | vip | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 27652220 | Missing samples in order | Solved | Normal | Emiliano Wiegand | — |  Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 37864915 | BOPIS pickup not ready | Solved | Low | Emiliano Wiegand | — | Mr. Eliza Gerhold IV | Phone | samplesinfluencerwholesale | 3d | ●Responded | 4/5 | — | — | Jan 14, 2026 | - |
| 09085292 | Wholesale order question | Pending | Normal | Emiliano Wiegand | — |  Kaela Friesen | Chat | gift-card | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 23600359 | Gift card balance question | Closed | Low | Emiliano Wiegand | — |  Kip Schroeder IV | Chat | influencer | 13h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 5, 2026 |
| 66949366 | Pro discount enrollment | Pending | Normal | Emiliano Wiegand | — |  Yazmin Jast | returns | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 21382958 | App crashes at checkout | Solved | Normal | Emiliano Wiegand | — | Lily Raynor | — | 9h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 32332151 | Wrong shade sent | Solved | Normal | Emiliano Wiegand | — | Lily Raynor | influencer | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |
| 68524597 | Lost package follow-up | Solved | Normal | Emiliano Wiegand | — | Kaela Friesen | Chat | — | 22h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 97568785 | Restock alert for backorder | Closed | High | Emiliano Wiegand | — |  Amely Pacocha | Phone | — | 1d 22h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 21, 2025 |
| 05051543 | Return after 30-day window | Pending | Normal | Emiliano Wiegand | — |  Vilma Gusikowski | loyaltyinfluencervip | - | —Skipped | — | — | — | Nov 10, 2025 | - | |
| 85000778 | Allergic reaction concern | Solved | Low | Emiliano Wiegand | — |  Katrina Johns | — | 1d 16h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 97495422 | Order arrived damaged | Solved | Normal | Emiliano Wiegand | — |  Mr. Skyla Trantow | bopisapp | 6h | ●Responded | 1/5 | — | — | Sep 27, 2025 | - | |
| 00701236 | Restock alert for backorder | Solved | Normal | Emiliano Wiegand | — | Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 81042266 | Wrong shade sent | Solved | Normal | Emiliano Wiegand | — | Steve O'Conner | shade-matchgift-card | 1d | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 40901871 | Wrong shade sent | Solved | Normal | Emiliano Wiegand | — | Garth Dooley | Social | returnsbopisloyalty | 4h | ⊘Not fired | — | — | — | Sep 4, 2025 | - |
| 73067532 | Restock alert for backorder | Solved | High | Emiliano Wiegand | — | Eula McKenzie | Chat | — | 1d | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 84710115 | Discount code not working | Pending | Urgent | Emiliano Wiegand | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 65828393 | Foundation match help | Solved | Low | Emiliano Wiegand | — | Eula McKenzie | — | 2d 23h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 35897873 | Lost package follow-up | Solved | Normal | Emiliano Wiegand | — | Kaela Friesen | — | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 40939008 | Missing samples in order | Solved | Low | Emiliano Wiegand | — | Tommy Kuvalis | Chat | loyalty | 1d 9h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 92740740 | Wrong shade sent | Closed | Normal | Emiliano Wiegand | — | Leonard Waters-Howell | Chat | shipping | 1d | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 12, 2025 |
| 18363186 | Price match request | Solved | Normal | Emiliano Wiegand | — | Ignatius Cummerata | wholesalebopis | 15h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 58809135 | Allergic reaction concern | Pending | Normal | Emiliano Wiegand | — | Lily Raynor | Chat | loyalty | - | —Skipped | — | — | — | Jul 4, 2025 | - |
| 84641920 | Influencer code not working | Closed | Normal | Emiliano Wiegand | — | Darryl Jacobi | — | 22h | ●Responded | 2/5 | — | — | Jul 3, 2025 | Jul 7, 2025 | |
| 10886487 | Foundation match help | Closed | Normal | Emiliano Wiegand | — |  Faith Hilll | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 23, 2025 | |
| 95391055 | Cancel order request | Pending | Urgent | Emiliano Wiegand | — | Steve O'Conner | Chat | loyaltywholesalegift-card | - | —Skipped | — | — | — | Jun 14, 2025 | - |
| 77451493 | Price match request | Solved | Low | Emiliano Wiegand | — | Kaela Friesen | Chat | — | 10h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 42978236 | Address change after shipping | Closed | High | Emiliano Wiegand | — | Kip Schroeder IV | — | 5h | ●Responded | 5/5 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 59230936 | Restock alert for backorder | Solved | High | Emiliano Wiegand | — | Mr. Eliza Gerhold IV | fragranceloyalty | 5h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - | |
| 17694675 | Order arrived damaged | Solved | Urgent | Emiliano Wiegand | — | Ignatius Cummerata | returnsvipshipping | 1h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 03478977 | Item authenticity concern | Solved | Normal | Emiliano Wiegand | — |  Mr. Cade Senger | Phone | — | 4h | ●Responded | 5/5 | — | — | May 30, 2025 | - |