Mr. Willard Moen
roberta_kemmer48@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65230386 | Pro discount enrollment | Open | Normal | Mr. Willard Moen | — |  Steve O'Conner | vipsamples | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 99490467 | Gift card balance question | Solved | Normal | Mr. Willard Moen | — |  Mr. Cade Senger | gift-cardshade-match | 1d 14h | ●Responded | 4/5 | — | — | May 12, 2026 | - | |
| 65944534 | Restock alert for backorder | Solved | Normal | Mr. Willard Moen | — |  Kaela Friesen | Chat | gift-card | 2h | ●Responded | 4/5 | — | — | May 1, 2026 | - |
| 99579639 | Allergic reaction concern | Solved | Urgent | Mr. Willard Moen | — |  Oscar O'Hara | samplesshipping | 3h | ●Responded | 5/5 | — | — | Apr 26, 2026 | - | |
| 79342358 | Missing items in shipment | Open | Normal | Mr. Willard Moen | — | Kaela Friesen | samples | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 00939917 | Missing items in shipment | Solved | Normal | Mr. Willard Moen | — |  Garth Dooley | Phone | gift-cardloyaltyinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 51885940 | Lost package follow-up | Solved | Urgent | Mr. Willard Moen | — |  Katrina Johns | — | 9d 20h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | |
| 33459328 | Store experience feedback | Solved | Normal | Mr. Willard Moen | — |  Leonard Waters-Howell | — | 2d 22h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 70416844 | Missing items in shipment | Closed | Normal | Mr. Willard Moen | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 5, 2026 | |
| 44149089 | Discount code not working | Pending | Normal | Mr. Willard Moen | — | Katrina Johns | Social | — | - | —Skipped | — | — | — | Feb 22, 2026 | - |
| 89627443 | Question about product ingredients | Closed | Normal | Mr. Willard Moen | — |  Vilma Gusikowski | — | 1h | ●Responded | 4/5 | — | — | Feb 6, 2026 | Feb 8, 2026 | |
| 48581171 | Refund not received | Closed | Normal | Mr. Willard Moen | — |  Mr. Lonie Hudson | Phone | — | 6h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 4, 2026 |
| 63695277 | Allergic reaction concern | Solved | High | Mr. Willard Moen | — |  Lily Raynor | Chat | app | 15h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 03761773 | Price match request | Solved | Normal | Mr. Willard Moen | — |  Chaz Renner | Chat | loyalty | 8h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 53290552 | Price match request | Solved | Normal | Mr. Willard Moen | — | Ignatius Cummerata | damagedgift-cardbopis | 1d | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 97331529 | Missing items in shipment | Solved | High | Mr. Willard Moen | — | Garth Dooley | Chat | returns | 3h | ●Responded | 9/11 | — | — | Dec 23, 2025 | - |
| 14165541 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Willard Moen | — | Steve O'Conner | Chat | influencershippingreturns | 3h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 86405605 | Where is my order? | Solved | Normal | Mr. Willard Moen | — |  Darryl Jacobi | Chat | — | 4h | ●Responded | 2/5 | — | — | Dec 18, 2025 | - |
| 23600720 | Influencer code not working | Solved | Normal | Mr. Willard Moen | — |  Miss Amber Hintz Sr. | Chat | bopis | 22h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 32349720 | Birthday gift not received | Solved | Urgent | Mr. Willard Moen | — | Garth Dooley | appreturns | 20h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 79255749 | Return after 30-day window | Solved | Normal | Mr. Willard Moen | — | Leonard Waters-Howell | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 19140106 | App login problem | Closed | Normal | Mr. Willard Moen | — |  Amely Pacocha | damaged | 5h | ●Responded | 4/5 | — | — | Oct 2, 2025 | Oct 5, 2025 | |
| 82622600 | Cancel order request | Solved | Normal | Mr. Willard Moen | — |  Mr. Skyla Trantow | influencersamples | 23h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 54616250 | Refund not received | Solved | Urgent | Mr. Willard Moen | — | Darryl Jacobi | Chat | refund | 3h | ●Responded | 1/5 | — | — | Oct 1, 2025 | - |
| 99888622 | Where is my order? | Solved | Normal | Mr. Willard Moen | — |  Yazmin Jast | — | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 10971368 | Allergic reaction concern | Solved | Normal | Mr. Willard Moen | — |  Julie Hodkiewicz | Phone | samples | 2h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 98607402 | Missing samples in order | Solved | Normal | Mr. Willard Moen | — | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 48583448 | Address change after shipping | Solved | Normal | Mr. Willard Moen | — |  Tommy Kuvalis | Chat | wholesale | 3h | ●Responded | 4/5 | — | — | Sep 5, 2025 | - |
| 78932359 | Insider tier issue | Closed | High | Mr. Willard Moen | — | Oscar O'Hara | Chat | fragrance | 22h | ●Responded | 5/5 | — | — | Aug 28, 2025 | Aug 30, 2025 |
| 79898885 | Question about product ingredients | Solved | Low | Mr. Willard Moen | — | Ignatius Cummerata | — | 2d 18h | ●Responded | 7/11 | — | — | Aug 18, 2025 | - | |
| 31046362 | Foundation match help | Solved | Normal | Mr. Willard Moen | — | Kaela Friesen | Social | — | 10h | ⊘Not fired | — | — | — | Aug 11, 2025 | - |
| 50323809 | Gift card balance question | Solved | Low | Mr. Willard Moen | — |  Eula McKenzie | Chat | returns | 12h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 94287032 | Where is my order? | Solved | Normal | Mr. Willard Moen | — | Ignatius Cummerata | gift-card | 22h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |
| 18736770 | App crashes at checkout | Solved | Normal | Mr. Willard Moen | — |  Faith Hilll | returnsdamagedsamples | 2h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | |
| 97468721 | Address change after shipping | Closed | Normal | Mr. Willard Moen | — |  Mr. Eliza Gerhold IV | — | 20h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 06345355 | Item authenticity concern | Pending | Normal | Mr. Willard Moen | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |
| 58770422 | Influencer code not working | Pending | High | Mr. Willard Moen | — | Faith Hilll | bopisinfluencer | - | —Skipped | — | — | — | Jul 23, 2025 | - | |
| 84205877 | Discount code not working | Closed | Normal | Mr. Willard Moen | — | Steve O'Conner | Chat | shippinggift-card | 2h | ⊘Not fired | — | — | — | Jul 18, 2025 | Jul 19, 2025 |
| 79672850 | BOPIS pickup not ready | Solved | Normal | Mr. Willard Moen | — | Faith Hilll | refund | 9h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 09467230 | Loyalty points not posting | Solved | Low | Mr. Willard Moen | — | Mr. Cade Senger | returns | 2h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 13007878 | BOPIS pickup not ready | Solved | Low | Mr. Willard Moen | — |  Jacklyn Dare | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 35470503 | Order arrived damaged | Solved | Urgent | Mr. Willard Moen | — | Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 13641290 | Gift card balance question | Solved | Normal | Mr. Willard Moen | — | Yazmin Jast | Social | — | 2h | ⊘Not fired | — | — | — | May 25, 2025 | - |