Yasmeen Lebsack Sr.
raphael.ernser@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05560219 | Question about product ingredients | Solved | Normal | Yasmeen Lebsack Sr. | — |  Dr. Mandy McLaughlin | Chat | fragrancegift-cardreturns | 1h | ●Responded | 5/5 | — | — | May 4, 2026 | - |
| 81555613 | Shipping cost question | Solved | Urgent | Yasmeen Lebsack Sr. | — |  Chaz Renner | damagedrefund | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 04129703 | Birthday gift not received | Solved | High | Yasmeen Lebsack Sr. | — | Chaz Renner | Chat | returnsrefund | 5h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 27990734 | Pro discount enrollment | Solved | Normal | Yasmeen Lebsack Sr. | — |  Mr. Eliza Gerhold IV | Chat | gift-cardfragrancedamaged | 13h | ●Responded | 4/5 | — | — | Apr 14, 2026 | - |
| 32347158 | Influencer code not working | Solved | High | Yasmeen Lebsack Sr. | — | Mr. Eliza Gerhold IV | gift-carddamaged | 4h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 34500604 | Wholesale order question | Solved | Normal | Yasmeen Lebsack Sr. | — |  Lily Raynor | Chat | wholesale | 2d 8h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - |
| 69056730 | Return after 30-day window | Solved | Normal | Yasmeen Lebsack Sr. | — |  Kip Schroeder IV | — | 11h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 61952118 | Loyalty points not posting | Solved | Normal | Yasmeen Lebsack Sr. | — |  Mr. Lonie Hudson | app | 23h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 68585341 | Return after 30-day window | Solved | Low | Yasmeen Lebsack Sr. | — |  Mr. Cade Senger | influencerdamagedfragrance | 6h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 99023636 | Wholesale order question | Open | Normal | Yasmeen Lebsack Sr. | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Jan 20, 2026 | - | |
| 65124681 | Gift card balance question | Solved | High | Yasmeen Lebsack Sr. | — |  Kaela Friesen | Chat | fragrance | 9d 14h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 18667391 | Loyalty points not posting | Solved | Low | Yasmeen Lebsack Sr. | — |  Garth Dooley | Social | influencershipping | 17h | ⊘Not fired | — | — | — | Dec 22, 2025 | - |
| 23262544 | Shipping cost question | Solved | Low | Yasmeen Lebsack Sr. | — |  Yazmin Jast | — | 1h | ●Responded | 3/5 | — | — | Dec 7, 2025 | - | |
| 23095323 | App crashes at checkout | Solved | Normal | Yasmeen Lebsack Sr. | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 03981125 | Foundation match help | Solved | Low | Yasmeen Lebsack Sr. | — |  Faith Hilll | Chat | bopisreturns | 1d 3h | ⊘Not fired | — | — | — | Nov 1, 2025 | - |
| 42693321 | Allergic reaction concern | Open | Low | Yasmeen Lebsack Sr. | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 61654462 | Return after 30-day window | Pending | Normal | Yasmeen Lebsack Sr. | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 24857253 | Allergic reaction concern | Solved | Normal | Yasmeen Lebsack Sr. | — | Garth Dooley | Social | appfragrance | 4h | ⊘Not fired | — | — | — | Oct 3, 2025 | - |
| 11317839 | Gift card balance question | Solved | Normal | Yasmeen Lebsack Sr. | — |  Amely Pacocha | Chat | gift-cardreturnsfragrance | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 12548087 | Foundation match help | Closed | Normal | Yasmeen Lebsack Sr. | — |  Darryl Jacobi | shippingappinfluencer | 2d 2h | ●Responded | 4/5 | — | — | Sep 30, 2025 | Oct 9, 2025 | |
| 18766964 | Insider tier issue | Closed | Normal | Yasmeen Lebsack Sr. | — |  Katrina Johns | influencer | 6h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 13, 2025 | |
| 94533309 | BOPIS pickup not ready | Solved | Normal | Yasmeen Lebsack Sr. | — | Amely Pacocha | app | 2h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |
| 42774886 | Insider tier issue | Solved | High | Yasmeen Lebsack Sr. | — |  Julie Hodkiewicz | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 73356926 | Where is my order? | Solved | High | Yasmeen Lebsack Sr. | — | Oscar O'Hara | vipfragrance | 3h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | |
| 48504006 | Store experience feedback | Pending | Normal | Yasmeen Lebsack Sr. | — | Kip Schroeder IV | Chat | bopisreturns | - | —Skipped | — | — | — | Aug 10, 2025 | - |
| 51190937 | Address change after shipping | Solved | Normal | Yasmeen Lebsack Sr. | — |  Jacklyn Dare | Chat | damagedgift-cardbopis | 2h | ⊘Not fired | — | — | — | Aug 3, 2025 | - |
| 52604462 | BOPIS pickup not ready | Solved | Low | Yasmeen Lebsack Sr. | — |  Vilma Gusikowski | Chat | bopisreturns | 5d 1h | ●Responded | 2/5 | — | — | Jul 28, 2025 | - |
| 98425463 | App crashes at checkout | Closed | Low | Yasmeen Lebsack Sr. | — | Dr. Mandy McLaughlin | bopisdamaged | 2d 2h | ●Responded | 4/11 | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 08416621 | Refund not received | Solved | Normal | Yasmeen Lebsack Sr. | — | Chaz Renner | loyaltyrefund | 10h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 98813144 | Birthday gift not received | Closed | Normal | Yasmeen Lebsack Sr. | — |  Leonard Waters-Howell | refundinfluencer | 7h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 19, 2025 | |
| 71106513 | Foundation match help | Closed | Low | Yasmeen Lebsack Sr. | — |  Tommy Kuvalis | Phone | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 25702382 | Wholesale order question | Solved | Normal | Yasmeen Lebsack Sr. | — |  Steve O'Conner | Chat | appwholesale | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 06471845 | Allergic reaction concern | Closed | Normal | Yasmeen Lebsack Sr. | — | Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 41720402 | Discount code not working | Pending | Low | Yasmeen Lebsack Sr. | — | Katrina Johns | gift-cardshade-match | - | —Skipped | — | — | — | May 23, 2025 | - |