Constance Jakubowski
marcia_franey3@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84748413 | Wholesale order question | Closed | Low | Constance Jakubowski | — |  Mr. Eliza Gerhold IV | Chat | samplesloyaltybopis | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 1, 2026 |
| 98757283 | Restock alert for backorder | Solved | Normal | Constance Jakubowski | — |  Kaela Friesen | vip | 23h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - | |
| 80393376 | BOPIS pickup not ready | Solved | Normal | Constance Jakubowski | — |  Vilma Gusikowski | damaged | 2d 13h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 61240095 | Wrong shade sent | Solved | Normal | Constance Jakubowski | — |  Julie Hodkiewicz | Phone | shippingdamaged | 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 44884728 | App crashes at checkout | Closed | Normal | Constance Jakubowski | — |  Faith Hilll | Chat | samplesapp | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 10, 2026 |
| 71597626 | Return after 30-day window | Closed | Normal | Constance Jakubowski | — |  Miss Amber Hintz Sr. | Chat | shippingsamples | 2d 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 88243708 | Wrong shade sent | Closed | Low | Constance Jakubowski | — |  Mr. Cade Senger | Social | damagedshade-matchinfluencer | 21h | ⊘Not fired | — | — | — | Mar 30, 2026 | Apr 3, 2026 |
| 48334741 | Item authenticity concern | Pending | Normal | Constance Jakubowski | — |  Tommy Kuvalis | Phone | wholesaleinfluencerloyalty | - | —Skipped | — | — | — | Mar 27, 2026 | - |
| 20738930 | Order arrived damaged | Solved | Normal | Constance Jakubowski | — |  Leonard Waters-Howell | bopis | 21h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 92733400 | Missing samples in order | Solved | Normal | Constance Jakubowski | — |  Steve O'Conner | — | 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 88169490 | Refund not received | Solved | Low | Constance Jakubowski | — |  Jacklyn Dare | — | 22h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 68074248 | BOPIS pickup not ready | Closed | Low | Constance Jakubowski | — | Julie Hodkiewicz | loyalty | 1h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 25, 2026 | |
| 57895113 | Wrong shade sent | Pending | Low | Constance Jakubowski | — | Faith Hilll | — | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 53973234 | Address change after shipping | Solved | High | Constance Jakubowski | — |  Katrina Johns | — | 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 73474253 | Gift card balance question | Open | Normal | Constance Jakubowski | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 42358142 | Missing items in shipment | Solved | Urgent | Constance Jakubowski | — |  Yazmin Jast | damaged | 1d 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 33806120 | Influencer code not working | Closed | Normal | Constance Jakubowski | — |  Oscar O'Hara | samplesdamagedbopis | 6h | ⊘Not fired | — | — | — | Jan 23, 2026 | Jan 25, 2026 | |
| 25917108 | Foundation match help | Solved | Low | Constance Jakubowski | — | Yazmin Jast | — | 1h | ●Responded | 2/5 | — | — | Jan 14, 2026 | - | |
| 10781055 | Birthday gift not received | Closed | Normal | Constance Jakubowski | — |  Darryl Jacobi | Chat | — | 1d 7h | ●Responded | 3/5 | — | — | Jan 9, 2026 | Jan 17, 2026 |
| 39865242 | BOPIS order cancelled at store | Solved | High | Constance Jakubowski | — | Julie Hodkiewicz | Chat | influencer | 2h | ⊘Not fired | — | — | — | Dec 12, 2025 | - |
| 26895135 | Refund not received | Closed | Normal | Constance Jakubowski | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 2, 2025 | |
| 19549110 | BOPIS pickup not ready | Solved | Normal | Constance Jakubowski | — | Faith Hilll | Social | influencer | 1d 11h | ⊘Not fired | — | — | — | Nov 15, 2025 | - |
| 03311701 | Missing items in shipment | Solved | Normal | Constance Jakubowski | — | Leonard Waters-Howell | — | 13h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 79569380 | Insider tier issue | Solved | Normal | Constance Jakubowski | — | Yazmin Jast | damagedshade-match | 2d 20h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | |
| 10687855 | Address change after shipping | Solved | High | Constance Jakubowski | — | Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 09124633 | BOPIS order cancelled at store | Solved | Low | Constance Jakubowski | — |  Lily Raynor | loyaltyinfluencer | 1d | ●Responded | 4/5 | — | — | Sep 29, 2025 | - | |
| 81174947 | App login problem | Solved | Urgent | Constance Jakubowski | — | Leonard Waters-Howell | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 06618030 | Store experience feedback | Open | Normal | Constance Jakubowski | — |  Amely Pacocha | Chat | wholesalereturnsfragrance | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 30419499 | App login problem | Solved | Normal | Constance Jakubowski | — | Darryl Jacobi | — | 8d 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 18385278 | App login problem | Pending | Normal | Constance Jakubowski | — |  Eula McKenzie | Chat | — | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 36349448 | Pro discount enrollment | Open | Normal | Constance Jakubowski | — | Faith Hilll | damagedgift-cardshade-match | - | —Skipped | — | — | — | Aug 3, 2025 | - | |
| 95465962 | Refund not received | Closed | Low | Constance Jakubowski | — | Miss Amber Hintz Sr. | gift-card | 5h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 24, 2025 | |
| 42112700 | BOPIS pickup not ready | Closed | High | Constance Jakubowski | — | Jacklyn Dare | samples | 5h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 26, 2025 | |
| 66890118 | Price match request | Solved | Normal | Constance Jakubowski | — | Mr. Cade Senger | Chat | shipping | 6h | ●Responded | 2/5 | — | — | Jun 25, 2025 | - |
| 90901755 | Birthday gift not received | Solved | Normal | Constance Jakubowski | — |  Mr. Skyla Trantow | Chat | shade-matchbopis | 15h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - |
| 29428717 | Cancel subscription / Auto-replenish | Solved | Low | Constance Jakubowski | — | Eula McKenzie | gift-cardrefundwholesale | 3d 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | |
| 09587132 | Allergic reaction concern | Solved | High | Constance Jakubowski | — |  Ignatius Cummerata | loyaltyvip | 1h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - | |
| 69110971 | Restock alert for backorder | Solved | Urgent | Constance Jakubowski | — | Eula McKenzie | appvipgift-card | 4h | ⊘Not fired | — | — | — | May 24, 2025 | - |