Lera Reichel DVM
morgan60@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92755048 | App crashes at checkout | Solved | High | Lera Reichel DVM | — |  Leonard Waters-Howell | Chat | bopisloyalty | 1d 20h | ●Responded | 4/5 | — | — | May 13, 2026 | - |
| 73069282 | App crashes at checkout | Solved | Normal | Lera Reichel DVM | — |  Mr. Eliza Gerhold IV | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 83745442 | Klarna / Afterpay split issue | Solved | Normal | Lera Reichel DVM | — |  Mr. Lonie Hudson | Social | damaged | 3h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 13294730 | Cancel order request | Closed | Low | Lera Reichel DVM | — |  Faith Hilll | fragrancegift-card | 3h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 30, 2026 | |
| 62370255 | Return after 30-day window | Closed | Normal | Lera Reichel DVM | — |  Kaela Friesen | Chat | — | 2d 17h | ●Responded | 9/11 | — | — | Apr 24, 2026 | Apr 30, 2026 |
| 17606667 | Klarna / Afterpay split issue | Solved | High | Lera Reichel DVM | — |  Yazmin Jast | returnsgift-card | 2h | ●Responded | 4/5 | — | — | Apr 23, 2026 | - | |
| 23344553 | BOPIS pickup not ready | Solved | Urgent | Lera Reichel DVM | — |  Tommy Kuvalis | Chat | fragranceinfluencer | 3h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - |
| 27534730 | Price match request | Solved | Low | Lera Reichel DVM | — |  Eula McKenzie | shade-matchapp | 1h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | |
| 77130330 | Where is my order? | Pending | High | Lera Reichel DVM | — |  Dr. Mandy McLaughlin | Chat | returnsvip | - | —Skipped | — | — | — | Apr 1, 2026 | - |
| 88466220 | Where is my order? | Solved | Normal | Lera Reichel DVM | — |  Miss Amber Hintz Sr. | shipping | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |
| 19560199 | Order arrived damaged | Closed | Normal | Lera Reichel DVM | — |  Chaz Renner | Chat | refundbopiswholesale | 3h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 14, 2026 |
| 54357693 | Lost package follow-up | Closed | Normal | Lera Reichel DVM | — |  Katrina Johns | appbopis | 16h | ●Responded | 10/11 | — | — | Feb 28, 2026 | Mar 2, 2026 | |
| 91814535 | Restock alert for backorder | Pending | Normal | Lera Reichel DVM | — | Dr. Mandy McLaughlin | Chat | wholesalefragrancereturns | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 11877476 | Discount code not working | Closed | Normal | Lera Reichel DVM | — | Mr. Lonie Hudson | Chat | — | 19h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 15, 2026 |
| 06156592 | Wrong shade sent | Closed | Normal | Lera Reichel DVM | — | Tommy Kuvalis | gift-cardfragrance | 6h | ⊘Not fired | — | — | — | Feb 2, 2026 | Feb 3, 2026 | |
| 07195667 | Question about product ingredients | Closed | Normal | Lera Reichel DVM | — | Eula McKenzie | app | 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 46353423 | BOPIS pickup not ready | Pending | Normal | Lera Reichel DVM | — | Dr. Mandy McLaughlin | Chat | gift-cardinfluencer | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 40847221 | BOPIS pickup not ready | Solved | Low | Lera Reichel DVM | — |  Darryl Jacobi | wholesalerefundsamples | 20h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 70372392 | Gift card balance question | Solved | Normal | Lera Reichel DVM | — | Chaz Renner | — | 11h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 47419541 | Question about product ingredients | Open | Normal | Lera Reichel DVM | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | Dec 22, 2025 | - | |
| 64328368 | Foundation match help | Solved | High | Lera Reichel DVM | — | Tommy Kuvalis | damaged | 9d 12h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 40241000 | Return after 30-day window | Solved | High | Lera Reichel DVM | — | Darryl Jacobi | Chat | — | 13h | ●Responded | 5/5 | — | — | Dec 1, 2025 | - |
| 25770201 | Loyalty points not posting | Closed | Normal | Lera Reichel DVM | — |  Mr. Cade Senger | fragrance | 10h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 97000901 | Wholesale order question | Solved | Normal | Lera Reichel DVM | — | Faith Hilll | fragrance | 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 67127664 | Cancel order request | Solved | Low | Lera Reichel DVM | — | Tommy Kuvalis | Chat | loyaltyfragranceinfluencer | 2d 1h | ●Responded | 1/5 | — | — | Nov 5, 2025 | - |
| 42548413 | Wholesale order question | Solved | Normal | Lera Reichel DVM | — | Tommy Kuvalis | wholesaleinfluencerfragrance | 15h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 51693951 | App login problem | Solved | Urgent | Lera Reichel DVM | — |  Lily Raynor | Chat | refundshade-match | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 87397534 | Cancel order request | Pending | Normal | Lera Reichel DVM | — |  Amely Pacocha | Phone | fragrancebopis | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 71564247 | Insider tier issue | Pending | Normal | Lera Reichel DVM | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 90010505 | Cancel order request | Solved | Normal | Lera Reichel DVM | — | Oscar O'Hara | Chat | damaged | 3h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 82900593 | Discount code not working | Pending | Normal | Lera Reichel DVM | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 78694925 | Price match request | Solved | Normal | Lera Reichel DVM | — | Mr. Eliza Gerhold IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 54734484 | Question about product ingredients | Solved | Low | Lera Reichel DVM | — |  Julie Hodkiewicz | Social | — | 6d 21h | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 71600052 | Insider tier issue | Pending | Normal | Lera Reichel DVM | — | Mr. Lonie Hudson | Phone | — | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 57456153 | Store experience feedback | Solved | Low | Lera Reichel DVM | — | Dr. Mandy McLaughlin | — | 11h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - | |
| 78940736 | Pro discount enrollment | Solved | Normal | Lera Reichel DVM | — | Kaela Friesen | gift-cardfragrance | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 25558195 | Gift card balance question | Solved | Normal | Lera Reichel DVM | — | Ignatius Cummerata | influencerreturnsshade-match | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 40292659 | Allergic reaction concern | Closed | Normal | Lera Reichel DVM | — | Leonard Waters-Howell | shade-matchinfluencerreturns | 15h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 7, 2025 | |
| 24793550 | Wrong shade sent | Solved | Normal | Lera Reichel DVM | — | Lily Raynor | — | 6h | ⊘Not fired | — | — | — | Jun 29, 2025 | - | |
| 78910084 | Discount code not working | Pending | Normal | Lera Reichel DVM | — | Miss Amber Hintz Sr. | Chat | samplesfragrance | - | —Skipped | — | — | — | Jun 28, 2025 | - |
| 04558775 | Store experience feedback | Open | Normal | Lera Reichel DVM | — | Miss Amber Hintz Sr. | Phone | refundfragrance | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 48901853 | App crashes at checkout | Solved | High | Lera Reichel DVM | — | Faith Hilll | gift-cardsamples | 1d 1h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 41115373 | Return after 30-day window | Open | Normal | Lera Reichel DVM | — | Kaela Friesen | samples | - | —Skipped | — | — | — | Jun 14, 2025 | - | |
| 14288362 | Lost package follow-up | Solved | Normal | Lera Reichel DVM | — |  Jacklyn Dare | gift-cardappshipping | 2d 13h | ●Responded | 3/5 | — | — | Jun 10, 2025 | - | |
| 01583565 | Cancel order request | Solved | Low | Lera Reichel DVM | — | Leonard Waters-Howell | bopisvip | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 82080783 | BOPIS order cancelled at store | Closed | Normal | Lera Reichel DVM | — |  Steve O'Conner | Social | loyalty | 8d 7h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 8, 2025 |