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CustomersDr. Elsa Stroman DVM

Dr. Elsa Stroman DVM

ariane_metz0@yahoo.com
Tickets40Responses11
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
19524535Wholesale order questionSolvedLowDr. Elsa Stroman DVM—Dr. Mandy McLaughlinEmail
gift-card
3h○Sent, no reply———May 15, 2026-
19306007Allergic reaction concernSolvedLowDr. Elsa Stroman DVM—Lily RaynorEmail
damagedfragranceshipping
4h○Sent, no reply———May 8, 2026-
11933543App login problemSolvedLowDr. Elsa Stroman DVM—Eula McKenzieEmail—2h●Responded5/5——Apr 10, 2026-
64146124Lost package follow-upClosedNormalDr. Elsa Stroman DVM—Mr. Lonie HudsonEmail
bopis
1d 6h○Sent, no reply———Apr 7, 2026Apr 12, 2026
82407530Pro discount enrollmentClosedNormalDr. Elsa Stroman DVM—Katrina JohnsChat
shippinginfluencer
2h○Sent, no reply———Mar 30, 2026Apr 4, 2026
62755953Item authenticity concernSolvedNormalDr. Elsa Stroman DVM—Tommy KuvalisSocial
appwholesaleinfluencer
6h⊘Not fired———Mar 28, 2026-
29811989App login problemClosedNormalDr. Elsa Stroman DVM—Mr. Skyla TrantowChat—1d 3h○Sent, no reply———Mar 12, 2026Mar 20, 2026
39076980Shipping cost questionSolvedNormalDr. Elsa Stroman DVM—Tommy KuvalisPhone
gift-cardfragrance
10h○Sent, no reply———Mar 10, 2026-
39994765Shipping cost questionClosedLowDr. Elsa Stroman DVM—Dr. Mandy McLaughlinEmail—4h○Sent, no reply———Feb 26, 2026Mar 2, 2026
36369845Lost package follow-upSolvedHighDr. Elsa Stroman DVM—Mr. Cade SengerChat
fragrancewholesale
3h●Responded3/5——Feb 15, 2026-
72464940Birthday gift not receivedSolvedNormalDr. Elsa Stroman DVM—Jacklyn DareEmail—9d 9h○Sent, no reply———Feb 13, 2026-
23766596Influencer code not workingSolvedNormalDr. Elsa Stroman DVM—Lily RaynorChat
fragrance
2d 13h●Responded2/5——Feb 9, 2026-
85274171Birthday gift not receivedSolvedLowDr. Elsa Stroman DVM—Chaz RennerPhone
influencerloyalty
2h●Responded4/5——Jan 31, 2026-
05813456Address change after shippingSolvedLowDr. Elsa Stroman DVM—Faith HilllChat
refundwholesale
4h●Responded5/5——Jan 29, 2026-
76366215Missing samples in orderPendingNormalDr. Elsa Stroman DVM—Darryl JacobiEmail
shade-matchwholesaleinfluencer
-—Skipped———Jan 22, 2026-
88678586Return after 30-day windowClosedLowDr. Elsa Stroman DVM—Julie HodkiewiczChat
appwholesale
6h○Sent, no reply———Jan 19, 2026Jan 20, 2026
79166068Address change after shippingSolvedNormalDr. Elsa Stroman DVM—Darryl JacobiEmail
influencershippingvip
2h○Sent, no reply———Dec 30, 2025-
52614185Question about product ingredientsSolvedNormalDr. Elsa Stroman DVM—Dr. Mandy McLaughlinPhone
shippingbopisdamaged
2h○Sent, no reply———Dec 28, 2025-
75721993Store experience feedbackSolvedNormalDr. Elsa Stroman DVM—Eula McKenzieChat—23h○Sent, no reply———Nov 26, 2025-
49897067Address change after shippingSolvedNormalDr. Elsa Stroman DVM—Faith HilllChat—1h●Responded5/5——Nov 21, 2025-
31703265Address change after shippingSolvedHighDr. Elsa Stroman DVM—Faith HilllEmail
returns
2h○Sent, no reply———Nov 20, 2025-
53739524Restock alert for backorderSolvedHighDr. Elsa Stroman DVM—Kaela FriesenChat
bopisshade-match
1d●Responded5/5——Nov 11, 2025-
10392782Wrong shade sentSolvedNormalDr. Elsa Stroman DVM—Tommy KuvalisChat—15h○Sent, no reply———Nov 7, 2025-
49022079Gift card balance questionSolvedNormalDr. Elsa Stroman DVM—Ignatius CummerataEmail
influencer
4h○Sent, no reply———Nov 6, 2025-
58106107Shipping cost questionClosedLowDr. Elsa Stroman DVM—Leonard Waters-HowellChat—1d 9h●Responded9/11——Nov 6, 2025Nov 12, 2025
58934053Gift card balance questionSolvedHighDr. Elsa Stroman DVM—Miss Amber Hintz Sr.Chat
shippingloyalty
18h○Sent, no reply———Nov 4, 2025-
97409164Where is my order?SolvedNormalDr. Elsa Stroman DVM—Yazmin JastEmail—5h⊘Not fired———Nov 3, 2025-
69905937Refund not receivedSolvedNormalDr. Elsa Stroman DVM—Steve O'ConnerEmail
loyaltyshipping
14h○Sent, no reply———Oct 31, 2025-
92333063Price match requestSolvedNormalDr. Elsa Stroman DVM—Garth DooleyEmail
samplesapp
16h○Sent, no reply———Oct 19, 2025-
98025282App login problemClosedHighDr. Elsa Stroman DVM—Miss Amber Hintz Sr.Chat—2h●Responded1/5——Oct 3, 2025Oct 4, 2025
16684483App login problemSolvedHighDr. Elsa Stroman DVM—Garth DooleyChat
shade-matchshippinggift-card
11h○Sent, no reply———Oct 3, 2025-
43007899Pro discount enrollmentClosedNormalDr. Elsa Stroman DVM—Jacklyn DareEmail—6h○Sent, no reply———Oct 2, 2025Oct 3, 2025
09147050Allergic reaction concernSolvedHighDr. Elsa Stroman DVM—Steve O'ConnerEmail—4h○Sent, no reply———Sep 5, 2025-
03234277Insider tier issueSolvedNormalDr. Elsa Stroman DVM—Mr. Eliza Gerhold IVEmail—1d 6h○Sent, no reply———Aug 30, 2025-
54400126Wrong shade sentClosedLowDr. Elsa Stroman DVM—Kaela FriesenEmail
returnssamplesapp
5h○Sent, no reply———Aug 11, 2025Aug 12, 2025
36354039Restock alert for backorderSolvedNormalDr. Elsa Stroman DVM—Mr. Lonie HudsonEmail
fragrance
4h○Sent, no reply———Aug 7, 2025-
17409776Refund not receivedSolvedNormalDr. Elsa Stroman DVM—Lily RaynorEmail
damaged
4h●Responded7/11——Jun 23, 2025-
90794314Loyalty points not postingSolvedNormalDr. Elsa Stroman DVM—Miss Amber Hintz Sr.Chat
samplesshade-matchbopis
20h⊘Not fired———Jun 12, 2025-
95924625Refund not receivedSolvedNormalDr. Elsa Stroman DVM—Julie HodkiewiczChat
fragranceapployalty
3h○Sent, no reply———May 27, 2025-
01148654Klarna / Afterpay split issueSolvedNormalDr. Elsa Stroman DVM—Steve O'ConnerEmail
gift-carddamaged
1d 18h●Responded2/5——May 25, 2025-
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Properties

Customer
Name
Dr. Elsa Stroman DVM
Email
ariane_metz0@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
15,553
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
53P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
264
App installed
—
App last opened
Apr 18, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
78
Total orders
—
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 15, 2026
Responses
Avg rating
4.36