Sadie Littel
edith.mitchell@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29556028 | Lost package follow-up | Solved | Normal | — | shade-match | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 05791152 | Return after 30-day window | Closed | Normal | — | Chat | shade-matchbopisfragrance | 13h | ○Sent, no reply | — | — | — | May 8, 2026 | May 13, 2026 | ||
| 88712356 | App login problem | Solved | Low | — | loyalty | 2d 17h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 67077117 | Foundation match help | Solved | Low | — | shippingshade-match | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 22567745 | BOPIS pickup not ready | Solved | Normal | — | Chat | shade-matchdamagedbopis | 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | ||
| 30242540 | Lost package follow-up | Open | High | — | loyaltyshippingsamples | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 74703958 | Restock alert for backorder | Solved | Normal | — | loyalty | 5h | ⊘Not fired | — | — | — | Mar 26, 2026 | - | |||
| 97784887 | Klarna / Afterpay split issue | Closed | High | — | Chat | damagedgift-cardapp | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 19, 2026 | ||
| 61716884 | Question about product ingredients | Closed | Normal | — | Chat | influencer | 5h | ⊘Not fired | — | — | — | Feb 10, 2026 | Feb 12, 2026 | ||
| 70211387 | Insider tier issue | Closed | Normal | — | — | 14h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 15, 2026 | |||
| 47030856 | Foundation match help | Open | Normal | — | gift-cardreturnsbopis | - | —Skipped | — | — | — | Jan 30, 2026 | - | |||
| 27888033 | Missing samples in order | Pending | Normal | — | Chat | wholesaleshipping | - | —Skipped | — | — | — | Jan 12, 2026 | - | ||
| 18868835 | Pro discount enrollment | Closed | Low | — | — | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 12, 2026 | |||
| 12809023 | BOPIS order cancelled at store | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | ||
| 02723205 | Wrong shade sent | Solved | Normal | — | Social | influencerreturns | 2h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | ||
| 24243494 | Missing items in shipment | Solved | Normal | — | loyaltywholesalereturns | 2d 7h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 19221167 | Loyalty points not posting | Closed | Normal | — | Phone | influencerwholesalesamples | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 29, 2025 | ||
| 52149134 | Wrong shade sent | Solved | Normal | — | damaged | 22h | ●Responded | 5/5 | — | — | Nov 15, 2025 | - | |||
| 56084640 | Address change after shipping | Solved | Normal | — | — | 5h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |||
| 62800510 | BOPIS pickup not ready | Open | Urgent | — | — | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 77141880 | App crashes at checkout | Closed | Low | — | damagedapp | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 27, 2025 | |||
| 57210161 | Item authenticity concern | Solved | Normal | — | wholesalerefund | 6h | ●Responded | 4/5 | — | — | Oct 18, 2025 | - | |||
| 06336920 | Refund not received | Open | Normal | — | vip | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 15597952 | App login problem | Solved | Normal | — | Chat | — | 19h | ●Responded | 1/5 | — | — | Oct 7, 2025 | - | ||
| 42427065 | Foundation match help | Solved | Normal | — | Social | samplesgift-card | 6h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | ||
| 51808846 | App login problem | Closed | Low | — | Chat | fragrancesamplesloyalty | 17h | ●Responded | 10/11 | — | — | Sep 11, 2025 | Sep 15, 2025 | ||
| 96519639 | Price match request | Solved | Normal | — | influencer | 19h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 58914118 | Influencer code not working | Solved | Normal | — | wholesalebopisshade-match | 2d 5h | ●Responded | 2/5 | — | — | Aug 29, 2025 | - | |||
| 77103055 | Cancel order request | Closed | Low | — | Social | shipping | 1h | ⊘Not fired | — | — | — | Aug 27, 2025 | Sep 1, 2025 | ||
| 43539573 | Order arrived damaged | Closed | Low | — | shippingbopisdamaged | 6h | ●Responded | 10/11 | — | — | Aug 27, 2025 | Aug 31, 2025 | |||
| 19959191 | Store experience feedback | Closed | Normal | — | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 24, 2025 | |||
| 21139202 | Missing samples in order | Solved | High | — | Chat | — | 2d 10h | ●Responded | 4/5 | — | — | Aug 16, 2025 | - | ||
| 88127020 | Gift card balance question | Solved | Normal | — | Chat | influencer | 8h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | ||
| 48102598 | Restock alert for backorder | Closed | Low | — | Phone | influencershade-match | 2h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | ||
| 72561269 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | refundsamples | 9d 11h | ●Responded | 1/5 | — | — | Aug 8, 2025 | - | ||
| 05943239 | Birthday gift not received | Solved | Normal | — | loyaltyfragrancewholesale | 2d 7h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |||
| 49924721 | Order arrived damaged | Solved | Low | — | shippingreturnsloyalty | 3h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | |||
| 07077952 | Price match request | Solved | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 36624402 | App login problem | Closed | Low | — | Phone | loyaltywholesalebopis | 14h | ●Responded | 4/5 | — | — | Jul 10, 2025 | Jul 13, 2025 | ||
| 99867540 | Insider tier issue | Closed | Low | — | Chat | samplesdamaged | 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 24, 2025 | ||
| 76161616 | Address change after shipping | Solved | Normal | — | Chat | shade-matchreturns | 15h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 60564421 | Lost package follow-up | Closed | Normal | — | Chat | shippingfragranceloyalty | 4d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 | ||
| 97995322 | App login problem | Solved | Normal | — | gift-card | 1d 19h | ●Responded | 4/5 | — | — | Jun 12, 2025 | - | |||
| 10073551 | Address change after shipping | Solved | High | — | Phone | bopis | 9d 4h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - |