Fleta Cassin-Rippin MD
corey_nikolaus21@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29054609 | Lost package follow-up | Closed | High | Fleta Cassin-Rippin MD | — |  Amely Pacocha | Chat | — | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 11, 2026 |
| 41513285 | Wrong shade sent | Closed | Normal | Fleta Cassin-Rippin MD | — |  Lily Raynor | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 5, 2026 |
| 41696432 | Insider tier issue | Solved | Low | Fleta Cassin-Rippin MD | — |  Tommy Kuvalis | influencer | 1h | ●Responded | 10/11 | — | — | Apr 29, 2026 | - | |
| 85545765 | Lost package follow-up | Solved | Low | Fleta Cassin-Rippin MD | — |  Yazmin Jast | wholesale | 13h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 77921755 | Cancel order request | Pending | Low | Fleta Cassin-Rippin MD | — |  Mr. Cade Senger | Chat | influencergift-cardrefund | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 15679845 | Foundation match help | Pending | Low | Fleta Cassin-Rippin MD | — | Amely Pacocha | Chat | returnsshade-matchapp | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 56996478 | Missing items in shipment | Open | Normal | Fleta Cassin-Rippin MD | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 85051427 | Restock alert for backorder | Solved | Normal | Fleta Cassin-Rippin MD | — | Lily Raynor | — | 5d 5h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 63405129 | Item authenticity concern | Solved | Normal | Fleta Cassin-Rippin MD | — | Yazmin Jast | — | 6d 19h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 82927104 | Price match request | Solved | High | Fleta Cassin-Rippin MD | — |  Leonard Waters-Howell | damaged | 5h | ●Responded | 4/5 | — | — | Mar 6, 2026 | - | |
| 03145139 | App crashes at checkout | Closed | Normal | Fleta Cassin-Rippin MD | — |  Vilma Gusikowski | Social | shade-matchapp | 1h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 9, 2026 |
| 42151786 | Cancel subscription / Auto-replenish | Solved | Normal | Fleta Cassin-Rippin MD | — |  Dr. Mandy McLaughlin | Social | bopis | 5h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 27796002 | Wrong shade sent | Closed | High | Fleta Cassin-Rippin MD | — |  Eula McKenzie | loyaltyfragrance | 1d 17h | ●Responded | 4/11 | — | — | Mar 2, 2026 | Mar 11, 2026 | |
| 92721665 | Gift card balance question | Solved | Normal | Fleta Cassin-Rippin MD | — |  Chaz Renner | returnsdamagedrefund | 1d 10h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 28554598 | Wholesale order question | Solved | High | Fleta Cassin-Rippin MD | — |  Mr. Skyla Trantow | refund | 9h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 29275873 | Missing items in shipment | Closed | Normal | Fleta Cassin-Rippin MD | — |  Ignatius Cummerata | — | 4h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 17, 2026 | |
| 64629575 | Birthday gift not received | Solved | Urgent | Fleta Cassin-Rippin MD | — |  Kip Schroeder IV | Chat | damagedappwholesale | 2d 20h | ●Responded | 3/5 | — | — | Feb 7, 2026 | - |
| 18450530 | Wrong shade sent | Closed | Normal | Fleta Cassin-Rippin MD | — | Lily Raynor | influencer | 11h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 | |
| 26344191 | Price match request | Solved | High | Fleta Cassin-Rippin MD | — | Dr. Mandy McLaughlin | Chat | loyalty | 23h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 76266015 | Insider tier issue | Closed | Normal | Fleta Cassin-Rippin MD | — |  Miss Amber Hintz Sr. | Chat | gift-cardshade-matchsamples | 23h | ⊘Not fired | — | — | — | Feb 4, 2026 | Feb 12, 2026 |
| 10647386 | Influencer code not working | Closed | Normal | Fleta Cassin-Rippin MD | — | Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 30, 2026 | |
| 45014000 | Lost package follow-up | Solved | High | Fleta Cassin-Rippin MD | — |  Kaela Friesen | Social | refund | 10h | ⊘Not fired | — | — | — | Jan 17, 2026 | - |
| 32662961 | Birthday gift not received | Solved | High | Fleta Cassin-Rippin MD | — | Miss Amber Hintz Sr. | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - |
| 23158088 | Refund not received | Solved | Normal | Fleta Cassin-Rippin MD | — |  Katrina Johns | refund | 1h | ●Responded | 4/11 | — | — | Jan 13, 2026 | - | |
| 03025055 | Refund not received | Solved | Normal | Fleta Cassin-Rippin MD | — | Ignatius Cummerata | Chat | refund | 10h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 31226806 | Store experience feedback | Closed | Normal | Fleta Cassin-Rippin MD | — |  Darryl Jacobi | Chat | bopis | 7h | ●Responded | 10/11 | — | — | Dec 28, 2025 | Dec 30, 2025 |
| 70406889 | BOPIS order cancelled at store | Solved | Urgent | Fleta Cassin-Rippin MD | — | Yazmin Jast | app | 3h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | |
| 57694018 | Refund not received | Closed | Low | Fleta Cassin-Rippin MD | — | Mr. Cade Senger | Chat | damagedreturnsbopis | 1d 11h | ●Responded | 4/5 | — | — | Nov 27, 2025 | Dec 2, 2025 |
| 65948661 | Question about product ingredients | Solved | Low | Fleta Cassin-Rippin MD | — | Darryl Jacobi | — | 1d | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 83228441 | Pro discount enrollment | Closed | Normal | Fleta Cassin-Rippin MD | — | Leonard Waters-Howell | Social | — | 19h | ⊘Not fired | — | — | — | Nov 3, 2025 | Nov 11, 2025 |
| 34272159 | Klarna / Afterpay split issue | Solved | Normal | Fleta Cassin-Rippin MD | — | Kaela Friesen | influencer | 5h | ●Responded | 4/5 | — | — | Nov 3, 2025 | - | |
| 80689230 | Cancel subscription / Auto-replenish | Solved | Normal | Fleta Cassin-Rippin MD | — |  Oscar O'Hara | fragranceloyaltyreturns | 3h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 50985157 | Allergic reaction concern | Open | Normal | Fleta Cassin-Rippin MD | — | Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 25222022 | Refund not received | Solved | Low | Fleta Cassin-Rippin MD | — | Vilma Gusikowski | bopisapp | 9h | ●Responded | 10/11 | — | — | Oct 18, 2025 | - | |
| 61193510 | Restock alert for backorder | Pending | Normal | Fleta Cassin-Rippin MD | — |  Mr. Lonie Hudson | Phone | refundgift-cardwholesale | - | —Skipped | — | — | — | Oct 15, 2025 | - |
| 89362633 | Address change after shipping | Closed | Normal | Fleta Cassin-Rippin MD | — | Oscar O'Hara | Phone | app | 4h | ●Responded | 10/11 | — | — | Oct 6, 2025 | Oct 12, 2025 |
| 25154917 | Klarna / Afterpay split issue | Solved | Low | Fleta Cassin-Rippin MD | — | Chaz Renner | Social | fragrance | 6h | ⊘Not fired | — | — | — | Oct 5, 2025 | - |
| 92671620 | Cancel order request | Solved | Normal | Fleta Cassin-Rippin MD | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 42365264 | Gift card balance question | Pending | Normal | Fleta Cassin-Rippin MD | — | Leonard Waters-Howell | Chat | shade-matchreturns | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 41577733 | BOPIS order cancelled at store | Solved | Normal | Fleta Cassin-Rippin MD | — |  Faith Hilll | Chat | wholesalesamplesgift-card | 1h | ●Responded | 3/5 | — | — | Aug 29, 2025 | - |
| 88026433 | Klarna / Afterpay split issue | Solved | Normal | Fleta Cassin-Rippin MD | — | Steve O'Conner | gift-cardwholesaleapp | 2d 15h | ●Responded | 4/5 | — | — | Aug 21, 2025 | - | |
| 63398202 | Cancel order request | Closed | Low | Fleta Cassin-Rippin MD | — | Oscar O'Hara | refundfragrancewholesale | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 14, 2025 | |
| 18752253 | Klarna / Afterpay split issue | Open | Normal | Fleta Cassin-Rippin MD | — | Eula McKenzie | returnsvip | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 74421912 | Item authenticity concern | Solved | Normal | Fleta Cassin-Rippin MD | — | Ignatius Cummerata | — | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 13202399 | BOPIS pickup not ready | Closed | Normal | Fleta Cassin-Rippin MD | — | Katrina Johns | Chat | appvip | 2d 21h | ●Responded | 4/5 | — | — | Jul 21, 2025 | Jul 30, 2025 |
| 11343017 | Loyalty points not posting | Solved | Normal | Fleta Cassin-Rippin MD | — |  Garth Dooley | Chat | returnssamplesshipping | 2d 18h | ⊘Not fired | — | — | — | Jul 5, 2025 | - |
| 02121537 | Where is my order? | Pending | Normal | Fleta Cassin-Rippin MD | — | Yazmin Jast | refundbopisinfluencer | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 26062117 | Cancel order request | Solved | Normal | Fleta Cassin-Rippin MD | — | Eula McKenzie | Chat | damagedrefund | 7d 22h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 64413065 | Question about product ingredients | Closed | Normal | Fleta Cassin-Rippin MD | — | Lily Raynor | influencersamples | 3h | ●Responded | 5/5 | — | — | Jun 17, 2025 | Jun 23, 2025 | |
| 07917720 | Insider tier issue | Solved | Low | Fleta Cassin-Rippin MD | — | Dr. Mandy McLaughlin | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |