Roman McClure
phoebe_mayert18@gmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06046232 | Return after 30-day window | Solved | Normal | Roman McClure | — |  Katrina Johns | shade-matchappreturns | 5h | ⊘Not fired | — | — | — | May 14, 2026 | - | |
| 89068115 | Influencer code not working | Pending | Low | Roman McClure | — |  Mr. Cade Senger | apployaltysamples | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 00199452 | BOPIS order cancelled at store | Closed | Low | Roman McClure | — |  Vilma Gusikowski | Chat | returnsshade-matchgift-card | 19h | ●Responded | 10/11 | — | — | May 6, 2026 | May 11, 2026 |
| 71676535 | BOPIS pickup not ready | Solved | High | Roman McClure | — |  Leonard Waters-Howell | Chat | returnssamples | 21h | ●Responded | 5/5 | — | — | Apr 19, 2026 | - |
| 14591821 | App login problem | Open | High | Roman McClure | — | Vilma Gusikowski | bopisreturns | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 09430978 | Wrong shade sent | Solved | Normal | Roman McClure | — |  Mr. Skyla Trantow | Chat | bopisappshipping | 2d 7h | ●Responded | 7/11 | — | — | Mar 19, 2026 | - |
| 13610521 | Price match request | Solved | Normal | Roman McClure | — |  Amely Pacocha | Phone | bopiswholesalefragrance | 7d 17h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 18278576 | Discount code not working | Solved | Normal | Roman McClure | — | Leonard Waters-Howell | wholesaleloyaltyreturns | 1d | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 67786952 | Cancel order request | Open | Normal | Roman McClure | — |  Kaela Friesen | Chat | loyalty | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 22407788 | Missing samples in order | Closed | High | Roman McClure | — |  Darryl Jacobi | damagedshipping | 3h | ●Responded | 5/5 | — | — | Mar 3, 2026 | Mar 6, 2026 | |
| 64509828 | Insider tier issue | Solved | Normal | Roman McClure | — |  Dr. Mandy McLaughlin | — | 4h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - | |
| 56629762 | Foundation match help | Solved | Normal | Roman McClure | — |  Tommy Kuvalis | Chat | loyaltybopis | 7d 9h | ●Responded | 1/5 | — | — | Feb 27, 2026 | - |
| 48102113 | Birthday gift not received | Solved | Urgent | Roman McClure | — |  Julie Hodkiewicz | Chat | returnsbopis | 6h | ●Responded | 5/5 | — | — | Feb 24, 2026 | - |
| 88533558 | Gift card balance question | Solved | Normal | Roman McClure | — |  Miss Amber Hintz Sr. | — | 2h | ●Responded | 1/5 | — | — | Feb 24, 2026 | - | |
| 82286302 | Store experience feedback | Solved | Low | Roman McClure | — |  Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 24456759 | Return after 30-day window | Closed | Normal | Roman McClure | — | Julie Hodkiewicz | fragrance | 3d 7h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 27, 2026 | |
| 94547063 | Discount code not working | Closed | Normal | Roman McClure | — |  Jacklyn Dare | refundviployalty | 16h | ●Responded | 1/5 | — | — | Feb 6, 2026 | Feb 11, 2026 | |
| 15492025 | Missing samples in order | Solved | Normal | Roman McClure | — | Darryl Jacobi | Chat | shade-match | 8h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 78623371 | Price match request | Solved | Normal | Roman McClure | — | Miss Amber Hintz Sr. | Chat | vipshippingreturns | 1h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 36287318 | Cancel order request | Solved | Normal | Roman McClure | — |  Kip Schroeder IV | Chat | — | 8h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 45997321 | Klarna / Afterpay split issue | Pending | High | Roman McClure | — | Mr. Cade Senger | Phone | bopis | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 11703669 | Gift card balance question | Solved | Normal | Roman McClure | — |  Mr. Eliza Gerhold IV | Social | shippingvip | 10h | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 74187644 | Return after 30-day window | Solved | Normal | Roman McClure | — | Leonard Waters-Howell | Chat | app | 11h | ●Responded | 5/5 | — | — | Dec 29, 2025 | - |
| 87253197 | Loyalty points not posting | Solved | Normal | Roman McClure | — | Jacklyn Dare | Phone | damagedloyalty | 6h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 39014544 | BOPIS pickup not ready | Open | High | Roman McClure | — |  Ignatius Cummerata | shippingrefundbopis | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 38447260 | Address change after shipping | Solved | Normal | Roman McClure | — |  Lily Raynor | influencer | 1h | ●Responded | 4/5 | — | — | Dec 8, 2025 | - | |
| 24339149 | Klarna / Afterpay split issue | Closed | Low | Roman McClure | — | Katrina Johns | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Dec 8, 2025 | Dec 10, 2025 |
| 58615917 | Store experience feedback | Pending | Normal | Roman McClure | — |  Faith Hilll | Phone | gift-cardshippingapp | - | —Skipped | — | — | — | Nov 26, 2025 | - |
| 54520385 | Cancel subscription / Auto-replenish | Open | Normal | Roman McClure | — | Amely Pacocha | Chat | damaged | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 98578770 | Wholesale order question | Solved | Normal | Roman McClure | — | Mr. Eliza Gerhold IV | Chat | — | 3h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 48396799 | Restock alert for backorder | Solved | Low | Roman McClure | — |  Mr. Lonie Hudson | — | 6h | ●Responded | 4/5 | — | — | Nov 14, 2025 | - | |
| 97319572 | BOPIS order cancelled at store | Pending | Normal | Roman McClure | — | Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 67997585 | Refund not received | Closed | Normal | Roman McClure | — | Darryl Jacobi | Phone | shade-matchwholesaleshipping | 1d 21h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 24, 2025 |
| 25744753 | Refund not received | Solved | High | Roman McClure | — | Miss Amber Hintz Sr. | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - |
| 66546514 | Insider tier issue | Solved | Normal | Roman McClure | — | Kip Schroeder IV | — | 2h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 75851724 | Pro discount enrollment | Solved | Normal | Roman McClure | — | Ignatius Cummerata | shippinginfluencer | 5h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 74107887 | Allergic reaction concern | Solved | Normal | Roman McClure | — | Lily Raynor | vipfragrancesamples | 1d 23h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |
| 88006821 | Pro discount enrollment | Open | Low | Roman McClure | — |  Oscar O'Hara | shade-match | - | —Skipped | — | — | — | Aug 17, 2025 | - | |
| 00306592 | Discount code not working | Solved | Low | Roman McClure | — |  Steve O'Conner | Chat | vip | 23h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - |
| 00549222 | BOPIS pickup not ready | Closed | Normal | Roman McClure | — | Steve O'Conner | shade-match | 1d 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 46647488 | Wrong shade sent | Pending | Urgent | Roman McClure | — | Chaz Renner | — | - | —Skipped | — | — | — | Jul 30, 2025 | - | |
| 95820828 | Wrong shade sent | Solved | Normal | Roman McClure | — | Oscar O'Hara | Chat | app | 4h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 43531525 | Discount code not working | Solved | Urgent | Roman McClure | — | Leonard Waters-Howell | — | 20h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 68319211 | Address change after shipping | Open | Normal | Roman McClure | — | Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 39013955 | Influencer code not working | Solved | Urgent | Roman McClure | — | Kip Schroeder IV | — | 4h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 32082762 | Cancel order request | Solved | Low | Roman McClure | — | Tommy Kuvalis | — | 13h | ●Responded | 4/5 | — | — | Jun 14, 2025 | - | |
| 33873685 | Discount code not working | Solved | High | Roman McClure | — | Katrina Johns | returnsinfluencershade-match | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 42889602 | Address change after shipping | Solved | Low | Roman McClure | — | Katrina Johns | damagedreturnsbopis | 3h | ●Responded | 7/11 | — | — | Jun 5, 2025 | - |