Everardo Larson
raymond39@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33234375 | Allergic reaction concern | Solved | Normal | — | bopis | 1h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |||
| 07253001 | Gift card balance question | Closed | Urgent | — | — | 4h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | |||
| 08163480 | Insider tier issue | Solved | Normal | — | appbopis | 9d 12h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 91757097 | Insider tier issue | Solved | Urgent | — | Chat | influencer | 4h | ●Responded | 10/11 | — | — | Apr 22, 2026 | - | ||
| 10969669 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shippingvip | 1d 14h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | ||
| 31320174 | Birthday gift not received | Solved | Normal | — | returnsviployalty | 13h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | |||
| 52149005 | Allergic reaction concern | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Mar 21, 2026 | - | ||
| 59034571 | Cancel order request | Open | Normal | — | refund | - | —Skipped | — | — | — | Mar 12, 2026 | - | |||
| 73318235 | Refund not received | Solved | Normal | — | Social | influencer | 4h | ⊘Not fired | — | — | — | Mar 1, 2026 | - | ||
| 68702763 | Shipping cost question | Solved | Normal | — | Chat | damagedsamples | 6h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | ||
| 84524747 | Store experience feedback | Open | Normal | — | samplesshippingbopis | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 33680188 | Order arrived damaged | Closed | Normal | — | Phone | — | 5h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 21, 2026 | ||
| 40017688 | Missing samples in order | Solved | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | ||
| 87067809 | Missing items in shipment | Solved | Normal | — | returnssamplesdamaged | 3h | ●Responded | 4/5 | — | — | Jan 31, 2026 | - | |||
| 15732010 | Influencer code not working | Solved | High | — | — | 21h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 75602050 | BOPIS pickup not ready | Closed | Normal | — | Phone | — | 3h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 11, 2026 | ||
| 55776889 | Missing samples in order | Solved | Normal | — | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 97388063 | Address change after shipping | Solved | Low | — | gift-cardshade-matchsamples | 7h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |||
| 38486557 | Item authenticity concern | Closed | High | — | gift-cardshade-matchshipping | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |||
| 50891564 | Return after 30-day window | Solved | Urgent | — | Chat | — | 19h | ●Responded | 4/5 | — | — | Nov 26, 2025 | - | ||
| 80921204 | Refund not received | Closed | Urgent | — | sampleswholesalevip | 7h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 23, 2025 | |||
| 28804640 | Cancel order request | Solved | Normal | — | Chat | returnsvipshade-match | 1d 17h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 23143029 | Restock alert for backorder | Open | Low | — | gift-card | - | —Skipped | — | — | — | Oct 8, 2025 | - | |||
| 42899543 | Klarna / Afterpay split issue | Solved | Low | — | Chat | loyaltyinfluencerapp | 1d 22h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | ||
| 60901119 | Order arrived damaged | Solved | Low | — | vipwholesale | 4h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |||
| 73893745 | Return after 30-day window | Solved | Normal | — | Chat | samples | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | ||
| 37340717 | Order arrived damaged | Open | Normal | — | — | - | —Skipped | — | — | — | Sep 9, 2025 | - | |||
| 33116101 | Order arrived damaged | Solved | Normal | — | Phone | damagedreturnsloyalty | 23h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | ||
| 90831861 | Question about product ingredients | Solved | Normal | — | Phone | loyalty | 20h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 86958678 | Foundation match help | Pending | Normal | — | Chat | shade-matchdamaged | - | —Skipped | — | — | — | Aug 21, 2025 | - | ||
| 31147532 | Gift card balance question | Closed | Normal | — | fragrance | 8d | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 27, 2025 | |||
| 13802454 | Order arrived damaged | Closed | Low | — | shippingshade-matchapp | 5h | ●Responded | 3/5 | — | — | Aug 8, 2025 | Aug 12, 2025 | |||
| 88815711 | Allergic reaction concern | Solved | Urgent | — | — | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 00345845 | Birthday gift not received | Solved | Normal | — | Social | — | 1d 4h | ⊘Not fired | — | — | — | Jul 1, 2025 | - | ||
| 77496252 | Item authenticity concern | Solved | Normal | — | appwholesale | 23h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 37521456 | Question about product ingredients | Solved | Normal | — | Chat | damagedgift-cardbopis | 9h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | ||
| 43537695 | Foundation match help | Closed | Normal | — | returns | 18h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 14, 2025 |