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CustomersMr. Sheldon Orn

Mr. Sheldon Orn

osbaldo_homenick33@yahoo.com
Tickets46Responses15
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
26839557Address change after shippingClosedNormalMr. Sheldon Orn—Darryl JacobiPhone
fragranceinfluencershipping
4h○Sent, no reply———May 21, 2026May 23, 2026
37354291Birthday gift not receivedClosedLowMr. Sheldon Orn—Mr. Eliza Gerhold IVEmail
shippingdamaged
1h○Sent, no reply———May 16, 2026May 22, 2026
36883060Foundation match helpSolvedLowMr. Sheldon Orn—Amely PacochaChat
fragrancegift-card
3h○Sent, no reply———May 15, 2026-
64923442Missing samples in orderSolvedNormalMr. Sheldon Orn—Mr. Skyla TrantowChat—2d 5h●Responded9/11——May 14, 2026-
44859958Refund not receivedClosedHighMr. Sheldon Orn—Kaela FriesenChat—9d 10h●Responded1/5——May 14, 2026May 27, 2026
94362724Restock alert for backorderSolvedLowMr. Sheldon Orn—Mr. Skyla TrantowEmail
loyalty
11h●Responded5/5——May 8, 2026-
30330887Wrong shade sentSolvedLowMr. Sheldon Orn—Garth DooleyEmail
bopissamples
2d 10h●Responded2/5——Apr 8, 2026-
07633565Klarna / Afterpay split issueClosedLowMr. Sheldon Orn—Kaela FriesenEmail
bopis
4h○Sent, no reply———Mar 25, 2026Mar 31, 2026
42283587Shipping cost questionClosedHighMr. Sheldon Orn—Eula McKenzieChat—4h○Sent, no reply———Mar 12, 2026Mar 17, 2026
23833447Allergic reaction concernSolvedLowMr. Sheldon Orn—Tommy KuvalisPhone—5d 11h⊘Not fired———Mar 3, 2026-
49320214Cancel order requestSolvedLowMr. Sheldon Orn—Amely PacochaChat
samples
21h●Responded3/5——Feb 27, 2026-
44993960Allergic reaction concernClosedNormalMr. Sheldon Orn—Oscar O'HaraEmail
vipappbopis
4h○Sent, no reply———Feb 24, 2026Feb 25, 2026
46932607Address change after shippingSolvedNormalMr. Sheldon Orn—Mr. Skyla TrantowEmail
damagedrefund
2d 22h○Sent, no reply———Feb 24, 2026-
62219059Order arrived damagedSolvedNormalMr. Sheldon Orn—Garth DooleyEmail
loyaltybopisapp
23h○Sent, no reply———Feb 22, 2026-
01677605Restock alert for backorderClosedNormalMr. Sheldon Orn—Katrina JohnsEmail
vipsamples
6h○Sent, no reply———Feb 13, 2026Feb 19, 2026
32744981Influencer code not workingClosedNormalMr. Sheldon Orn—Jacklyn DareEmail
refund
13h⊘Not fired———Feb 12, 2026Feb 16, 2026
36748695Question about product ingredientsSolvedUrgentMr. Sheldon Orn—Garth DooleyEmail
shade-matchinfluencerloyalty
9h●Responded5/5——Feb 9, 2026-
59716508Foundation match helpPendingLowMr. Sheldon Orn—Mr. Eliza Gerhold IVEmail
influencer
-—Skipped———Feb 8, 2026-
88126834App login problemSolvedNormalMr. Sheldon Orn—Mr. Skyla TrantowEmail
returnsshade-matchapp
7h○Sent, no reply———Jan 29, 2026-
60103437Address change after shippingSolvedNormalMr. Sheldon Orn—Yazmin JastEmail
gift-cardrefund
2h●Responded1/5——Jan 22, 2026-
57547018Price match requestSolvedNormalMr. Sheldon Orn—Eula McKenzieEmail
loyaltygift-cardwholesale
1d○Sent, no reply———Jan 15, 2026-
87731762Wrong shade sentSolvedHighMr. Sheldon Orn—Mr. Cade SengerEmail
wholesale
4h●Responded5/5——Jan 9, 2026-
96653320Missing items in shipmentClosedHighMr. Sheldon Orn—Kaela FriesenChat
shippinggift-card
7h○Sent, no reply———Dec 18, 2025Dec 25, 2025
50971849Refund not receivedSolvedHighMr. Sheldon Orn—Julie HodkiewiczChat
wholesalebopis
5h○Sent, no reply———Dec 12, 2025-
88392722Influencer code not workingSolvedNormalMr. Sheldon Orn—Chaz RennerChat
returnswholesale
2h●Responded5/5——Dec 5, 2025-
97557313Gift card balance questionClosedNormalMr. Sheldon Orn—Miss Amber Hintz Sr.Chat—1h○Sent, no reply———Nov 27, 2025Nov 29, 2025
48294969Wholesale order questionSolvedHighMr. Sheldon Orn—Amely PacochaChat
gift-cardvipinfluencer
1d●Responded2/5——Nov 21, 2025-
97637476Pro discount enrollmentClosedNormalMr. Sheldon Orn—Dr. Mandy McLaughlinPhone
damaged
4h●Responded10/11——Nov 7, 2025Nov 9, 2025
29922651Shipping cost questionSolvedHighMr. Sheldon Orn—Faith HilllEmail
refundshippinggift-card
5h○Sent, no reply———Oct 17, 2025-
52531977Loyalty points not postingSolvedNormalMr. Sheldon Orn—Garth DooleyEmail—4h○Sent, no reply———Oct 14, 2025-
60175144Price match requestSolvedHighMr. Sheldon Orn—Julie HodkiewiczSocial
refund
1h⊘Not fired———Oct 13, 2025-
22356242Cancel order requestSolvedNormalMr. Sheldon Orn—Leonard Waters-HowellChat
app
1d 16h○Sent, no reply———Oct 7, 2025-
90795418Allergic reaction concernSolvedLowMr. Sheldon Orn—Leonard Waters-HowellEmail
shade-match
1d⊘Not fired———Sep 17, 2025-
77053610Missing items in shipmentSolvedLowMr. Sheldon Orn—Vilma GusikowskiEmail
influencer
19h○Sent, no reply———Sep 11, 2025-
17111318Question about product ingredientsSolvedUrgentMr. Sheldon Orn—Julie HodkiewiczPhone
wholesale
6h●Responded5/5——Aug 19, 2025-
30276411Item authenticity concernSolvedNormalMr. Sheldon Orn—Leonard Waters-HowellChat—15h○Sent, no reply———Aug 11, 2025-
00581601App login problemSolvedHighMr. Sheldon Orn—Tommy KuvalisEmail
apprefund
1d 22h⊘Not fired———Aug 8, 2025-
51860486Restock alert for backorderSolvedUrgentMr. Sheldon Orn—Julie HodkiewiczEmail
shipping
2h○Sent, no reply———Aug 8, 2025-
31222277Pro discount enrollmentSolvedNormalMr. Sheldon Orn—Yazmin JastEmail—2d 13h⊘Not fired———Jul 30, 2025-
65573582Refund not receivedSolvedNormalMr. Sheldon Orn—Julie HodkiewiczEmail
shippingbopis
16h●Responded5/5——Jul 10, 2025-
93590399Pro discount enrollmentSolvedNormalMr. Sheldon Orn—Oscar O'HaraEmail
shade-matchgift-card
3h⊘Not fired———Jul 6, 2025-
84173611Loyalty points not postingSolvedNormalMr. Sheldon Orn—Mr. Eliza Gerhold IVEmail—7h○Sent, no reply———Jun 26, 2025-
08607540Question about product ingredientsSolvedNormalMr. Sheldon Orn—Jacklyn DareEmail
returns
12h○Sent, no reply———Jun 15, 2025-
74183262Wrong shade sentSolvedNormalMr. Sheldon Orn—Jacklyn DarePhone
influencergift-cardwholesale
8h●Responded5/5——Jun 6, 2025-
37267060App login problemSolvedNormalMr. Sheldon Orn—Dr. Mandy McLaughlinEmail
wholesale
6h○Sent, no reply———Jun 5, 2025-
67087777Foundation match helpSolvedNormalMr. Sheldon Orn—Lily RaynorEmail
refundreturns
4h●Responded3/5——May 28, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Sheldon Orn
Email
osbaldo_homenick33@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
1,202
Lifetime spend
29
Last purchase
Apr 3, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
—
Allergies / restrictions
paraben-free
Favorite brands
Tatcha, Diptyque, Dior
YTD spend
924
App installed
Yes
App last opened
May 13, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
95
Total orders
1
Preferred category
skincare
Tickets
Tickets
46
Last seen
May 21, 2026
Responses
Avg rating
4.40