Kristian Shanahan
angelo38@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 37454490 | Missing samples in order | Solved | Urgent | Kristian Shanahan | — |  Oscar O'Hara | — | 13h | ●Responded | 3/5 | — | — | May 5, 2026 | - | |
| 19363965 | Address change after shipping | Solved | Normal | Kristian Shanahan | — |  Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | |
| 94596358 | Birthday gift not received | Solved | Normal | Kristian Shanahan | — |  Kip Schroeder IV | Chat | influencervipbopis | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 05350276 | Loyalty points not posting | Closed | Normal | Kristian Shanahan | — |  Darryl Jacobi | returnsinfluencerwholesale | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | |
| 61378880 | Cancel subscription / Auto-replenish | Solved | Normal | Kristian Shanahan | — |  Katrina Johns | influencergift-card | 5h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | |
| 27305009 | Klarna / Afterpay split issue | Solved | Normal | Kristian Shanahan | — |  Julie Hodkiewicz | — | 1d | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 43981896 | Question about product ingredients | Closed | Normal | Kristian Shanahan | — |  Mr. Skyla Trantow | damaged | 22h | ○Sent, no reply | — | — | — | Mar 29, 2026 | Apr 3, 2026 | |
| 21997802 | Cancel subscription / Auto-replenish | Open | Low | Kristian Shanahan | — |  Kaela Friesen | — | - | —Skipped | — | — | — | Mar 23, 2026 | - | |
| 17475664 | Wrong shade sent | Solved | Normal | Kristian Shanahan | — |  Leonard Waters-Howell | Social | vipgift-cardfragrance | 1h | ⊘Not fired | — | — | — | Mar 16, 2026 | - |
| 86528139 | Refund not received | Solved | High | Kristian Shanahan | — |  Mr. Eliza Gerhold IV | appgift-card | 6h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 23753892 | Address change after shipping | Solved | Normal | Kristian Shanahan | — | Oscar O'Hara | appfragrance | 6h | ●Responded | 3/5 | — | — | Mar 5, 2026 | - | |
| 06585936 | Lost package follow-up | Solved | Low | Kristian Shanahan | — |  Tommy Kuvalis | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 93741080 | App login problem | Solved | Normal | Kristian Shanahan | — | Mr. Eliza Gerhold IV | samplesshade-match | 1d | ●Responded | 10/11 | — | — | Feb 27, 2026 | - | |
| 03373036 | Loyalty points not posting | Closed | Normal | Kristian Shanahan | — |  Steve O'Conner | Social | damagedsamplesgift-card | 18h | ⊘Not fired | — | — | — | Feb 26, 2026 | Mar 4, 2026 |
| 44035052 | Foundation match help | Closed | High | Kristian Shanahan | — |  Faith Hilll | Chat | wholesalegift-cardapp | 1d | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 1, 2026 |
| 94206542 | Price match request | Closed | Normal | Kristian Shanahan | — | Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 25, 2026 |
| 42526007 | Allergic reaction concern | Closed | Low | Kristian Shanahan | — | Julie Hodkiewicz | Chat | refund | 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 8, 2026 |
| 76427197 | Gift card balance question | Solved | High | Kristian Shanahan | — |  Chaz Renner | Social | shade-match | 2d 10h | ⊘Not fired | — | — | — | Feb 4, 2026 | - |
| 23231755 | Price match request | Solved | Normal | Kristian Shanahan | — | Mr. Skyla Trantow | — | 11h | ⊘Not fired | — | — | — | Jan 31, 2026 | - | |
| 97007191 | Missing samples in order | Solved | Normal | Kristian Shanahan | — |  Mr. Lonie Hudson | wholesaledamaged | 8h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |
| 94272962 | Wholesale order question | Solved | Low | Kristian Shanahan | — | Mr. Skyla Trantow | Chat | influencerwholesaleapp | 5h | ●Responded | 1/5 | — | — | Dec 23, 2025 | - |
| 40866106 | Allergic reaction concern | Closed | High | Kristian Shanahan | — | Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 27, 2025 | |
| 28282901 | Question about product ingredients | Open | Normal | Kristian Shanahan | — | Steve O'Conner | refundappwholesale | - | —Skipped | — | — | — | Dec 20, 2025 | - | |
| 85878077 | Insider tier issue | Solved | Normal | Kristian Shanahan | — | Darryl Jacobi | vipappsamples | 2d 16h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 16625306 | Wrong shade sent | Closed | Low | Kristian Shanahan | — |  Mr. Cade Senger | — | 2d 5h | ●Responded | 1/5 | — | — | Dec 6, 2025 | Dec 15, 2025 | |
| 39207957 | Cancel subscription / Auto-replenish | Solved | Normal | Kristian Shanahan | — |  Jacklyn Dare | Chat | refundinfluencerapp | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 93582680 | Question about product ingredients | Closed | Normal | Kristian Shanahan | — |  Miss Amber Hintz Sr. | fragrancegift-cardwholesale | 5h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 20, 2025 | |
| 88993091 | BOPIS order cancelled at store | Solved | Normal | Kristian Shanahan | — | Faith Hilll | Chat | influencerfragrance | 5h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - |
| 10796863 | Influencer code not working | Solved | Low | Kristian Shanahan | — |  Vilma Gusikowski | fragrance | 3h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 66341884 | Cancel order request | Closed | Normal | Kristian Shanahan | — | Mr. Skyla Trantow | Chat | returns | 17h | ●Responded | 5/5 | — | — | Oct 12, 2025 | Oct 15, 2025 |
| 91611450 | Question about product ingredients | Solved | High | Kristian Shanahan | — | Jacklyn Dare | wholesaledamaged | 9h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 06062923 | Klarna / Afterpay split issue | Pending | Urgent | Kristian Shanahan | — | Darryl Jacobi | Chat | shade-matchloyaltyinfluencer | - | —Skipped | — | — | — | Oct 7, 2025 | - |
| 13434804 | Pro discount enrollment | Solved | Urgent | Kristian Shanahan | — | Mr. Skyla Trantow | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 71650713 | Where is my order? | Closed | Normal | Kristian Shanahan | — | Julie Hodkiewicz | influencer | 16h | ●Responded | 5/5 | — | — | Sep 13, 2025 | Sep 21, 2025 | |
| 46101218 | Missing samples in order | Solved | Low | Kristian Shanahan | — |  Amely Pacocha | Chat | fragrance | 2h | ●Responded | 7/11 | — | — | Sep 11, 2025 | - |
| 31493327 | App login problem | Solved | Normal | Kristian Shanahan | — | Mr. Cade Senger | shade-matchreturnsvip | 19h | ●Responded | 3/5 | — | — | Sep 10, 2025 | - | |
| 41778146 | Missing samples in order | Solved | Urgent | Kristian Shanahan | — | Miss Amber Hintz Sr. | Chat | appdamagedwholesale | 17h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - |
| 43228584 | Restock alert for backorder | Solved | Normal | Kristian Shanahan | — | Mr. Skyla Trantow | Chat | — | 2d 23h | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 19143431 | Influencer code not working | Solved | High | Kristian Shanahan | — | Yazmin Jast | Chat | vip | 5h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 90971553 | Lost package follow-up | Solved | Normal | Kristian Shanahan | — | Oscar O'Hara | Chat | — | 22h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - |
| 24838239 | Price match request | Open | High | Kristian Shanahan | — | Mr. Skyla Trantow | shade-match | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 84102716 | Wrong shade sent | Closed | Urgent | Kristian Shanahan | — | Leonard Waters-Howell | wholesaleinfluencersamples | 3h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Aug 1, 2025 | |
| 61052247 | Question about product ingredients | Closed | Low | Kristian Shanahan | — |  Garth Dooley | Chat | apprefundgift-card | 4h | ●Responded | 4/5 | — | — | Jul 22, 2025 | Jul 28, 2025 |
| 23200263 | Refund not received | Pending | Normal | Kristian Shanahan | — | Leonard Waters-Howell | vip | - | —Skipped | — | — | — | Jul 20, 2025 | - | |
| 17201750 | Insider tier issue | Solved | High | Kristian Shanahan | — | Mr. Eliza Gerhold IV | — | 4h | ⊘Not fired | — | — | — | Jul 15, 2025 | - | |
| 64961599 | App login problem | Closed | Normal | Kristian Shanahan | — |  Ignatius Cummerata | gift-card | 1d 18h | ●Responded | 7/11 | — | — | Jul 11, 2025 | Jul 16, 2025 | |
| 20935442 | App crashes at checkout | Solved | Normal | Kristian Shanahan | — | Chaz Renner | app | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 81403481 | Allergic reaction concern | Solved | Normal | Kristian Shanahan | — | Ignatius Cummerata | Phone | — | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 34578831 | Address change after shipping | Solved | Normal | Kristian Shanahan | — | Faith Hilll | — | 23h | ⊘Not fired | — | — | — | Jun 13, 2025 | - | |
| 40315236 | Restock alert for backorder | Solved | Normal | Kristian Shanahan | — | Mr. Eliza Gerhold IV | returnsgift-card | 13h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |